Aaron Loya | Page 2

People friendly. At the end of the day I feel like we got a satisfactory deal but I think in advertising there are some misconceptions. 1. In your on-line ads, you At the end of the day I feel like we got a satisfactory deal but I think in advertising there are some misconceptions. 1. In your on-line ads, you total up all discounts as if that is your starting point when not every deduction is available depending on the financing you choose. You don’t hear this until you sit down with the salesperson. 2. Same with the bedliner. You made that back in when it’s been provided going into negotiations. 3. This is a dealer demo used vehicle so we were told without conditions that there is an added 6 months to your warranty. That only applies though if we had selected the base coverage. Not explained until you sit down with the finance guy. I love the truck and glad we made a deal, but I felt a bit gamed in the processed. More

by JSCOLE5 Verified Customer Verified Customer

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Excellent experience from start to finish! The staff was friendly, professional, and made the entire process smooth and stress-free. I really appreciate their honesty and great customer servic The staff was friendly, professional, and made the entire process smooth and stress-free. I really appreciate their honesty and great customer service. Highly recommend this dealership! More

by Aleida Maldonado Verified Customer Verified Customer

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I could have gone to any dealership in north Texas and decided to pick up my new F250 at Bob Tomes Ford in McKinney. Their team's customer service was top notch ensuring my truck was ready to go, washed a decided to pick up my new F250 at Bob Tomes Ford in McKinney. Their team's customer service was top notch ensuring my truck was ready to go, washed and detailed, waiting for me in the shade, ac on cold, on a 104 degree Saturday in July. When it came to financing, the team shared packages they offered but there was no pressure to use their banks or add anything on. Very easy to work with. Coleman took the time to ensure my truck / phone were all connected and functioning properly before driving off. I would highly recommend Bob Tomes Ford in McKinney! More

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Marquon made my experience worthwhile. I would recommend Bob Tomes Ford one thousand times over! They were patient with me and I know was not the easiest customer. Marquon showed great hos I would recommend Bob Tomes Ford one thousand times over! They were patient with me and I know was not the easiest customer. Marquon showed great hospitality and was very informative! He asked many questions about my preferences, non-negotiables, and also many things I refused to have. He was patient, kind, and humorous through this entire process. He treated me and my fiancé like family. After he knew more about me personally and also what I liked, he located the perfect Ford Bronco that fit my ENTIRE personality! Thank you so much, Marquon and the finance department! More

by Jada D. Verified Customer Verified Customer

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My experience at Bob Tomes Ford was actually quite pleasant. The entire time I was there I felt relaxed and not pressured by our sales person. He was very friendly and seemed like a regular person you pleasant. The entire time I was there I felt relaxed and not pressured by our sales person. He was very friendly and seemed like a regular person you could hang out with. More

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Arrived to dealership, salesman promptly assist and answered all questions and answered politely. Arron was so helpful, understanding and respectful to answer all questions in a way we could understan answered all questions and answered politely. Arron was so helpful, understanding and respectful to answer all questions in a way we could understand… So glad we chose bob’s ford! More

by GALINDOELOY Verified Customer Verified Customer

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Friendly and easy to deal with staff and the price was the best I found. the best I found. More

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Absolutely recommend this dealership! When I searched for best Ford dealerships in the DFW metroplex, Bob Tomes was #1 and it was with the almost 100 miles round trip!! I just purchased When I searched for best Ford dealerships in the DFW metroplex, Bob Tomes was #1 and it was with the almost 100 miles round trip!! I just purchased an F150 from Michael and it was an amazing experience! He was extremely knowledgeable and great to work with! Aaron in Finance was awesome to work with too! From start to finish of the buying experience, this should be the go to Ford dealership in the DFW metroplex! Ask for Michael when you are ready to buy and he will take care of you! More

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My sales person Dalton was great. He made the buying process very easy and was able to answer all my questions about different model trims. Start to finish in financing this was one o He made the buying process very easy and was able to answer all my questions about different model trims. Start to finish in financing this was one of my easier vehicle purchases. More

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Staff was very courteous and relaxed. Offered a variety of options to better accommodate our budget. Offered a variety of options to better accommodate our budget. More

by mattscottr Verified Customer Verified Customer

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