Saud Faud

I’m very pleased with my entire experience with the purchase of my new truck. Everyone went above and beyond. Everyone was honest,professional, nice, and would say it was the best, and easiest car buyi purchase of my new truck. Everyone went above and beyond. Everyone was honest,professional, nice, and would say it was the best, and easiest car buying experience I have ever had, I would highly recommend Bob Tomes Ford for the purchase of a new or used vehicle. Bob Tomes ford definitely has my business for life. I can’t thank enough for the help I received from Zack French, and Chase Cunningham. More

by d.baker.roofing Verified Customer Verified Customer

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I’d caution anyone from purchasing a used vehicle from out of state. Make sure to see the car, and validate any claims they tell you before buying. I had a horrible experience with my purchase. The financ out of state. Make sure to see the car, and validate any claims they tell you before buying. I had a horrible experience with my purchase. The finance manager Patrick provided no guidance or details on the process for buying out of state, stopped responding to me, tried to add in extra charges I was not aware of, and seemed to take no accountability for the lack of communication. I was told that the tires were new prior to purchasing. Once the car was delivered it came without any registration, no license plate, 1 key, bald performance tires (which I had to immediately buy $2,300 new all season tires), the badging was ripped off, trash left in the car, a chipped aftermarket windshield that needs replaced, ripped seats, broken seat adjustment lever, and I had to pleased for answers rather than anyone taking accountability and getting back to me. Finally the salesperson started to engage with me, apologized for the tires, key, paperwork, communication issue and said he would get back to me about making thing right, but had yet to provide me a response and I’m out of pocket an addition $4,000+ on expenses that the Dealer SHOULD be covering as they did not disclose any of this upon purchase and in fact provide False information about the state of the car. Had they just communicated properly and took ownership to make things right, I would have been fine, but they didn’t and have not. It’s like they just wanted to do the minimum and move on. If you want a honest car buying experience, DO NOT go here. Very disappointed and frustrated with all the additional headache I’ve had to go through along with all the extra money spent to fix things on my own. More

by jdbasen Verified Customer Verified Customer

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The sales and management staff were incredible. Negotiating was easy, they didn’t force any dealer ads and their financing options were next level. I will definitely be doing business here again. Negotiating was easy, they didn’t force any dealer ads and their financing options were next level. I will definitely be doing business here again. More

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Overall the sales process was very smooth. The vehicles was there to see was ready waiting for me. No pushy sales person - which was appreciated. The vehicles was there to see was ready waiting for me. No pushy sales person - which was appreciated. More

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Bob Tomes Ford was very welcoming and helpful when we arrived. They did an excellent job in helping us get into a new vehicle. arrived. They did an excellent job in helping us get into a new vehicle. More

by blakeboruff Verified Customer Verified Customer

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I have purchased trucks here on a couple of occasions and have been treated right in all instances. I will check here the next time I am in the market have been treated right in all instances. I will check here the next time I am in the market More

by Bobby Verified Customer Verified Customer

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We went into the dealership looking for a car and upon walking in we met Brandon Rice and we told him he had ONLY 1 HOUR to sell us a car. No more, no less. What did he do? He ran his butt off and made de walking in we met Brandon Rice and we told him he had ONLY 1 HOUR to sell us a car. No more, no less. What did he do? He ran his butt off and made deals to get us into a vehicle that worked! He worked with us on everything and made it right inside that hour time limit. Never dealt with someone who was so honest and cared so much about the customer they were helping. We had a few hiccups but he always had a solution and even got me in the best vehicle he could find. Never beat around the bush and never was dishonest about the situation. I would recommend him every time and I look forward to continuing working with him to perhaps find other family a car they love! More

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Ashley and Saud in sales were great. I would recommend new client to speak with them. I would recommend new client to speak with them. More

by TYLERLOGUE05 Verified Customer Verified Customer

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The staff is professional, responsive and really took care of me. I count not be happier. care of me. I count not be happier. More

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Ken has helped me with multiple vehicle purchases now. He is always super helpful and enthusiastic (even when we keep him there after closing). He is always super helpful and enthusiastic (even when we keep him there after closing). More

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