Aaron Rekkedahl | Page 3

Staff was very friendly and attentive. Offered several times water or coffee while I waited. They kept me aware of the process from start to finish. Offered several times water or coffee while I waited. They kept me aware of the process from start to finish. More

by kellymflattum Verified Customer Verified Customer

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We were told our Jeep compass would need the brakes fixed because it sat so long on the lot. That was fine. It’s why we agreed to purchase the vehicle. Polar chev told us they would fix the brakes at no cost because it sat so long on the lot. That was fine. It’s why we agreed to purchase the vehicle. Polar chev told us they would fix the brakes at no cost to us. We brought it in on July 8th. My wife and daughter sat there for three hours for them to tell us they can’t fix the brakes and that we need to bring it to a Jeep dealer to have the calipers retracted or somthing. We could bring it back to Pokar after that and they would again try and fix it. So now getting the brakes fixed that polar told us they would do, is now landing on our shoulders. Part of getting the brakes fixed is actually getting the car to a Jeep dealer, have them do whatever they need to do, and then polar can do what they promised (I have a signed work order I’ll be using if I need too) they would do. The only thing we should need to do is drop off the car we bought (Jeep compass) from polar, and pick it up when the work has been completed. Everything in between is not our problem. We never would have purchased it had we known any of this. I have replied multiple times to the email thread from them. Zero responses. I asked for someone to call me, manager etc, nothing. Completely ghosted. We are realizing now that we bought it, nothing else matters. Very poor customer service. Which sucks, cause the sale process was so awesome, I had planned to come back this fall when my truck is paid off to trade it. Not going happen now. All we want done is what Polar Chev told us they would do. So now we have a nice Jeep, with crappy brakes. And we are left to figure it out. I realize Walser is huge, and Polar Chev is big, and this little review won’t make a difference. But word of mouth will carry some weight. Regret going to Polar. More

by akm0524 Verified Customer Verified Customer

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Everything was a great experience from the sale of the truck I purchased from Walser. Then I had a repair done around a week later I was amazed by the friendly staff and commitment of the staff. I will hi truck I purchased from Walser. Then I had a repair done around a week later I was amazed by the friendly staff and commitment of the staff. I will highly recommend Walser Polar Chevrolet to all my friends and family! Thank you! More

by gfred4472 Verified Customer Verified Customer

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Listen to my needs. Harley was great to work with. Answered my questions. I would recommend Polish Chevrolet. Harley was great to work with. Answered my questions. I would recommend Polish Chevrolet. More

by llberg61 Verified Customer Verified Customer

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Treated terrible by service representatives and paid for parts and services that were not needed to find out it was a window seal that they could not fix. Bought a truck from them and after that it's bee parts and services that were not needed to find out it was a window seal that they could not fix. Bought a truck from them and after that it's been one thing after another. Always been a chevy guy but after this place Ford super duty is looking better. More

by skbarrettcamofloyd Verified Customer Verified Customer

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I worked with Trip Ellis on leasing a vehicle for the company I work for, he was very helpful throughout the process and made sure we were well taken care of. company I work for, he was very helpful throughout the process and made sure we were well taken care of. More

by amcgillivray Verified Customer Verified Customer

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Our experience at Walser Polar Chevrolet was great, our sales associate Jason Trett also was a fantastic help from start to closing. Kudos to him! sales associate Jason Trett also was a fantastic help from start to closing. Kudos to him! More

by stevebai62 Verified Customer Verified Customer

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Fast and great to work with. Awesome and amazing staff all around go team Chevy Awesome and amazing staff all around go team Chevy More

by mindyvang82 Verified Customer Verified Customer

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Everyone was nice to me. All the service work was good. They did everything I asked them to do. All the service work was good. They did everything I asked them to do. More

by eljohnson10 Verified Customer Verified Customer

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I brought my truck in because the water pump failed. The truck has an extended warranty and Polar Chevrolet worked with the warranty company to fix the truck. The truck has an extended warranty and Polar Chevrolet worked with the warranty company to fix the truck. More

by Chris Verified Customer Verified Customer

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