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Aaron Rogers

Overview Reviews (43)

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Aaron Rogers

Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.3

43 Reviews

Overview Reviews (43)

4.3

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Aaron Rogers

July 03, 2026

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Employee Rating

Avoid Audi Dallas. They hid active safety TSBs, called severe transmission defects "wear and tear," and pushed my unsafe car into active repossession. They hid active safety TSBs, called severe transmission defects "wear and tear," and pushed my unsafe car into active repossession. More

by felisiavan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Brandon Hunter

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Jul 03, 2026 -

Audi Dallas responded

Felisia, thank you for taking the time to share your experience and for trusting Audi Dallas with your vehicle. We are truly sorry for the frustration, inconvenience, and concern this situation has caused you, and we regret that your ownership experience did not meet the standard of care and transparency you rightfully expect from our dealership. It is our understanding that the mechanical concerns with your vehicle have since been resolved and that your car is currently operating properly, but we recognize that the process you went through was stressful, and we apologize for any miscommunication or lack of clarity you may have experienced during your service and arbitration journey. We sincerely appreciate your business and the opportunity to have worked with you, and if you have any remaining questions, concerns, or would like to discuss your experience further, please reach out directly to our Service Director, Brandon Hunter, at (214) 561-1849 or bhunter@audidallas.com so we can address your concerns personally and promptly. Best wishes!

Jul 05, 2026 -

felisiavan responded

Thank you for the apology, but the official BBB Arbitrator's Correction Order directly contradicts your response. The arbitrator explicitly noted that your dealership's 'lack of communication exacerbated this issue' by failing to alert me for 21 days. Furthermore, the arbitrator's order confirms that while I repeatedly reported a dashboard parking brake malfunction, your mechanics only replaced a gear selector module (J587 code) and performed absolutely no repairs or checks on the actual brake system. You did not fix my safety concerns. I will be emailing you this official legal document shortly and expect an immediate escalation to Audi of America."

February 12, 2026

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Audi Dallas is the best. Great team. Very professional and thorough each and every time Great team. Very professional and thorough each and every time More

by Mjjack77

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 12, 2026 -

Audi Dallas responded

Mjjack77, thanks for sharing 5-stars! We're glad to hear our team is professional and thorough! We appreciate your endorsement and look forward to serving you again in the future. Thanks again!

December 05, 2025

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It is by far the best dealership in the Dallas Fort Worth area. All the employees are very friendly and professional. I have nothing but good experience on every visit.. area. All the employees are very friendly and professional. I have nothing but good experience on every visit.. More

by KENT rutter

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jaramy LaLonde, Michael Eagleburger , Alexander Burns

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Dec 06, 2025 -

Audi Dallas responded

Kent, thank you for sharing 5-stars and noting that we are the best dealership in DFW! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 07, 2025

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I’m really happy with the attention to detail, professionalism, transparency, cost, and customer focus of Audi Dallas. I highly recommend this Audi dealer for servicing your Audi vehicle. I tried professionalism, transparency, cost, and customer focus of Audi Dallas. I highly recommend this Audi dealer for servicing your Audi vehicle. I tried two other Audi dealers and had bad experience bit not here! More

by Elisio Soares

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 08, 2025 -

Audi Dallas responded

Elisio, thank you for sharing 5-stars and noting our attention to detail, professionalism and customer focus! Thanks for the opportunity to earn your business! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 07, 2025

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You are treated like family. Starting from the General Manager to the front person receiving you at the service area. Starting from the General Manager to the front person receiving you at the service area. More

by seafood-reject.5v

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hornsby, John Paul, Daniel McClure, Andy Mireles

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Mar 08, 2025 -

Audi Dallas responded

seafood-reject.5v, thank you for sharing 5-stars and noting our team treats you like family! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 12, 2024

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Audi did a great job taking care of me . . I will be back real soon . I will be back real soon More

by chaanbenai

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim

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Jun 12, 2024 -

Audi Dallas responded

chaanbenai, thank you for sharing 5-stars! We're glad to hear our team did a great job of taking care of you! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

February 22, 2024

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Excellent sales & service during our purchase of a certified pre-owned vehicle at Audi Dallas. certified pre-owned vehicle at Audi Dallas. More

by je

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Drew Nigo

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Feb 22, 2024 -

Audi Dallas responded

je, thank you for sharing 5-stars! We're glad to hear you received excellent service during your CPO purchase! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

October 05, 2022

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Literally the most seamless and easiest car buying experience ever! They’re so kind and caring highly recommend experience ever! They’re so kind and caring highly recommend More

by Ally_jean

Customer Service

Price

Recommend Dealer

Yes

Other Employees Tagged: Jaramy LaLonde, Brandon Hunter , Michael Mobley

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Oct 06, 2022 -

Audi Dallas responded

Ally, thank you for your 5-star review! We're glad to hear our team provided a seamless purchasing experience! We appreciate your praise and look forward to serving you again in the future. Best wishes!

September 09, 2022

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Audi Dallas is the best auto dealership in the DFW Metroplex! Their honest approach to sales, combined with their unwavering commitment to exemplary customer service for all is both refreshing and Metroplex! Their honest approach to sales, combined with their unwavering commitment to exemplary customer service for all is both refreshing and comforting. The dealership is driven by an incredible General Manager who understands the value and sustainability of making a customer for life. The service department is top notch! I have used only Audi Dallas for the past 15 years, for everything from oil changes to extensive repairs, and their kindness, generosity, and compassion for their customers cannot be overstated. A heartfelt thank you to Thomas, Jordan, JP, Michael, and the entire team at Audi Dallas! Your operation is to be commended; because we all understand that being great is not easy! More

by Bonajc

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brett Huneycutt, Thomas Hornsby, John Paul, Michael Bakolias , Michael Mobley, Jordan Windham, Kaori Gray********

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Sep 09, 2022 -

Audi Dallas responded

Bonajc, thank you for sharing 5-star praise! We're glad to hear Thomas, Jordan, JP, Michael and the rest of our team earned your commendation for their continued kindness, generosity and compassion! We appreciate your endorsement. See you next time. Take care!

August 11, 2022

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No pressure, helpful, knowledgeable started on time and finished the same -in two words Customer Centric finished the same -in two words Customer Centric More

by paynedwp

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jaramy LaLonde, Ricardo Viveros

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Aug 11, 2022 -

Audi Dallas responded

paynedwp, thank you for your 5-stars. We're pleased to hear our team was helpful, knowledgeable and customer centric! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!