I love it here, it is easy to make an appointment for my
car, get in quickly, and get bck on the road. Staff friendly and courteous.
car, get in quickly, and get bck on the road. Staff friendly and courteous.
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by melissanetland
Apr 26, 2023 -
BMW of Salem responded
And we love having you here, Melissa! Getting you in for service and back on the road in an easy and timely manner is our pleasure, and we look forward to having you back for your vehicles next due service.
Well thought out.
Easy to set up an appointment either old school or high tech. Loved the video of the car, getting to see what the tech sees. Winer did a great job
Easy to set up an appointment either old school or high tech. Loved the video of the car, getting to see what the tech sees. Winer did a great job outlining what should be done next.
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by snappco
Service Price Transparency
Apr 26, 2023 -
BMW of Salem responded
Thank you for taking the time to review your service experience with our team member, Aaron! It is a pleasure to know you found scheduling to be easy and the level of care provided to be satisfactory. For any future service needs, please continue to keep BMW of Salem in mind.
Great experience.
Easy to schedule. Work done in an appropriate time. Aaron and the team were amazing.
Easy to schedule. Work done in an appropriate time. Aaron and the team were amazing.
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by mkingery
Service Price Transparency
Apr 26, 2023 -
BMW of Salem responded
Easy, timely and quality! these are three things we greatly appreciate seeing as a result of our customers experiences. Thank you for taking the time to review your visit with our BMW of Salem team. Your business is appreciated more than you know.
Great staff and always takes care of me!
Always recommend things I need or coming up appreciate it!
Always recommend things I need or coming up appreciate it!
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by zanewarner523
Service Price Transparency
Apr 05, 2023 -
BMW of Salem responded
Hey Zane, thank you for bringing your vehicle to our team at BMW of Salem once again! It is always a pleasure having a familiar faces back in our service center. We are happy to keep you in the loop in regards to current or upcoming services that might be needed, and look forward to having you back when you are ready to get them completed. Until then, safe travels.
The service advisor and team worked diligently to ensure
the service required would resolve the concerns I had of my vehicle. I received follow up via phone after the emailed inspection link of recommended
the service required would resolve the concerns I had of my vehicle. I received follow up via phone after the emailed inspection link of recommended services explaining the technician's evaluation. I am relieved and grateful.
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by Jessejuarez0209
Other Employees Tagged:
Nick Brye
, Cole Ewart, Kenny Klink
Mar 29, 2023 -
BMW of Salem responded
We are happy to know you left feeling confident in our service team, Jesse. Thank you for taking the time to share this great review, we look forward to your next visit here at BMW of Salem.
Content overall with the performed service.
I was disappointed however that I got into my car and the TPM warning came up. This was not posted anywhere on the list of diagnosed problems nor was
I was disappointed however that I got into my car and the TPM warning came up. This was not posted anywhere on the list of diagnosed problems nor was it remedied.
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by katieweerts
Mar 29, 2023 -
BMW of Salem responded
Hi Katie,
I’m sorry to learn the TPM warning remained on your dash prior to service, as our team always aims to resolve all customer concerns at the time of service. When you have a moment, please reach out to me directly so that we can work together to get this resolved for you.
971-273-4377
Chase Petersen
Service Manager
I trust the service department to take excellent care of
my now 9 year old BMW X1. They keep me informed during the appointment as well as help me plan for the future. I can stay at the dealership while the
my now 9 year old BMW X1. They keep me informed during the appointment as well as help me plan for the future. I can stay at the dealership while the car is being worked on or take provided transportation to a shopping center. I believe I have worked with Aaron (?) the last few times my car has been in and have appreciated his communication and care.
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by Pwrinkus
Service Price Transparency
Mar 24, 2023 -
BMW of Salem responded
Thank you for continuing to bring your vehicle to our team at BMW of Salem. We are happy to know Aaron has continuously provided you with excellent experiences, and we look forward to continuing providing this high-level care for years to come.
I really appreciate the service center.
Aaron is a true professional. His customer service skills are excellent and he has always been there to help me out of a bind since I live pretty far
Aaron is a true professional. His customer service skills are excellent and he has always been there to help me out of a bind since I live pretty far away from the dealership.
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by Jane
Mar 13, 2023 -
BMW of Salem responded
Hello Jane, thank you for choosing to use our service center here at BMW of Salem despite the distance it is form home. Aaron, and the rest of our team, are always here to provide a great experience. We thank you for this review and look forward to working with you again.
The service guy logged me in quickly and kept me updated
on the progress of the recall repair. They also did video walk around which was very helpful.
on the progress of the recall repair. They also did video walk around which was very helpful.
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by Carmad911
Mar 08, 2023 -
BMW of Salem responded
Thank you for bringing your vehicle to BMW of Salem for recall service. We are happy to have worked efficiently, and provided you with a summary video for convenience. If there is anything we can do to help further, please don't hesitate to reach out.
The service advisors are great to work with!
And if you need to wait there, the showroom is a pleasant place to wait.
And if you need to wait there, the showroom is a pleasant place to wait.
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by cdeister@pilotstrat.com
Service Price Transparency
Feb 20, 2023 -
BMW of Salem responded
Our team is glad to know you enjoyed your recent service visit at BMW of Salem. Thank you for taking a moment to share your positive feedback. We look forward to providing another 5-star experience to you again down the road.
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