Great customer service!
They are very friendly, and get the job done! The only feedback I would have is for them to get more loaner cars. Seems like they never have any avai
They are very friendly, and get the job done! The only feedback I would have is for them to get more loaner cars. Seems like they never have any available.
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by Davidsonlena
Service Price Transparency
Other Employees Tagged:
Jose Sanchez
Dec 23, 2022 -
BMW of Salem responded
Hello David, thank you for your feedback. We are happy to hear that you enjoyed our friendly customer service. We will be sure to look into your suggestions moving forward.
Aaron provided great service.
I was in and out in no time, which was important that particular day.
I was in and out in no time, which was important that particular day.
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by kgwillingham
Service Price Transparency
Dec 09, 2022 -
BMW of Salem responded
Thank you for trusting our team at BMW of Salem to get you back on the road in no time! We are happy to have worked hard to fit your vehicles maintenance into your schedule. Until next time, safe travels!
Aaron was super helpful and transparent and willing to
work with me when things did t work out
work with me when things did t work out
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by Sankita50
Service Price Transparency
Dec 01, 2022 -
BMW of Salem responded
Hi Sankita,
thank you for giving our team at BMW of Salem the opportunity to earn your business. We are happy to know Aaron was able to work with you and that your overall experience went well. For any future automotive needs, please keep our team in mind!
they were very attentive, and to the point, my car was
fixed quicker than I thought, which was nice, I own a mini cooper, they were very respectful of my needs, and I will return for service, Thank You!
fixed quicker than I thought, which was nice, I own a mini cooper, they were very respectful of my needs, and I will return for service, Thank You!
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by donnamae
Service Price Transparency
Nov 28, 2022 -
BMW of Salem responded
Hi Donna, thank you for sharing this kind feedback. Our team is happy to have gotten you and your MINI back on the road in no time. If there is anything we can do to help in the future please don't hesitate to reach out.
Service dept was excellent.
Aaron Winer showed tenacity in dealing with the warranty company and getting our repairs completed.
Aaron Winer showed tenacity in dealing with the warranty company and getting our repairs completed.
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by markrcarlton
Service Price Transparency
Nov 28, 2022 -
BMW of Salem responded
Hi Mark, thank you for visiting our service team here at BMW of Salem. We are happy to have been as helpful and timely as possible. If there is anything we can do to help in the future, please don't hesitate to reach out.
Everyone is amazing and friendly they treat you like
family and explain everything with detail
family and explain everything with detail
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by ayalameno
Service Price Transparency
Nov 28, 2022 -
BMW of Salem responded
Thank you for this kind feedback! Our team is happy to treat each of our customers like family. We are happy to know you enjoyed your experience and hope to have you back at BMW of Salem for any future needs.
They were very knowledgeable on my BMW.
Learned a lot about my car. Well worth the drive.
Learned a lot about my car. Well worth the drive.
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by Ken0311lee
Service Price Transparency
Nov 21, 2022 -
BMW of Salem responded
en, thank you for making the drive over to BMW of Salem. We are happy to know you found it to be worth while, and that our team was able to teach you more about your BMW. We hope you will consider returning to BMW of Salem for any future needs.
Good service.
I feel car is safe and up to date on what is needed for good running condition.
I feel car is safe and up to date on what is needed for good running condition.
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by nielsen48
Nov 07, 2022 -
BMW of Salem responded
Thank you for bringing your vehicle to BMW of Salem for service. We are happy to have ensured your vehicle was up to date on all services and hope that you will consider returning for any future needs.
Had a good experience with my car repair needs.
Aaron was great! He was able to get a repair covered under warranty (which I thought should have been, but was initially denied), set up the use of a
Aaron was great! He was able to get a repair covered under warranty (which I thought should have been, but was initially denied), set up the use of a loaner, and communicated delays. Felt like repairs took a little long, but I’m not a mechanic and sometimes can be impatient ( just ask the wife). Overall, a good experience, and got to drive a newish vehicle.
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by us4hams
Nov 03, 2022 -
BMW of Salem responded
Thank you for trusting our team to get your vehicle repaired and returned to you in a timely manner. We truly appreciate your patience and hope that you will keep BMW of Salem in mind for any future needs.
Happy with the service.
Feel confident my car is safe and has all the correct maintenance and repairs done by professional and certified technicians.
Feel confident my car is safe and has all the correct maintenance and repairs done by professional and certified technicians.
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by nielsen48
Nov 03, 2022 -
BMW of Salem responded
Hi Nielsen, thank you for sharing your confidence in our team. Having you as our customer is a pleasure, and we look forward to continuing to provide you with excellent care for years to come.
Nov 04, 2022 -
nielsen48 responded
Good service, professional technicians, feel confident my car is all it needs to be for safety and running smoothly.
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