"Horrible Management / Incompetent staff"
I have bought many cars in my life time and have dealt with numerous dealers in the country. Bar far, this is the worst dealership i have ever worked with. The staff is extremely useless and can't answer any questions. The management has no idea what is going on, and the worst is the General Manager who has been ignoring and avoiding me and the situation in hand. At the end of my lease term i decided to purchase two trucks/vans. This was September of 2017. We are now in December and i still don't have titles. I just found out that they haven't even paid off Nissan yet, but were promising me that the tile would be here every week i talked to them. Every week they say next week, the General Manager himself has promised me title back on Thanksgiving week and he is now ignoring my calls. What makes things worse is that they have an excuse every time and they blame each other. So far, the general manager and the controller have blamed the sales person, the person who has done the transaction, NISSAN USA, NMAC, the DMV, and now the used car manager, because apparently now they are saying that the truck needs to be tested for emission before the title is released. Obviously, this statement is incorrect and NOT true.
I am extremely disappointed and upset as i DO NOT AND WILL NOT ever recommend this dealership to anyone. All they care about is just taking money. Its a rip off. i really truly feel bad for the owner of this dealership for having to pay a team that falls this far short of any perceptible level of competency. I am shocked that this company is still in business.
These guys receive a negative 5 stars
Other Employees Tagged:
, STEVE SARECKY, ALLEN GANJI, HEATHER DUNELLS, AND MANY MORE OTHERS
I recently purchased a Juke at Priority. Abdel Boydra was my salesperson. I could not have had a better and more pleasant experience!
Abdel was helpful, patient, knowledgeable, and responsive. He was supportive and informative throughout the entire purchasing process. He made us feel comfortable and like we were in good hands.
I would highly recommend both this dealership and Mr. Boydra as a salesperson.
"QUICK AND EXCELLENT SERVICE!!!!"
I got into a car accident and totaled my previous 2015 Altima . Nissan was understanding and put me in an even better Altima paying only $10 more a month. I would totally recommend Priority Nissan of Chantilly to anyone! Keith helped me!
"Relaxed casual atmosphere. Incredible selection. "
- William E.
I live in Alexandria. Chantilly is not local or even the closest Nissan dealership to me. Did the research. Glad I made the move to Priority Nissan. No other Nissan dealership in this area can match the "Priority For Life" program. Free Oil changes, Free State inspections, Free Towing, even Free Engine replacement! Walking through the door. No pressure. Wasn't attacked by several people. Professional yet genuinely friendly and helpful staff. Every person that dealt with me during my recent new Sentra purchase, was very easy to work with. I never heard a "No". No secrets or games. Ben Clark, Abdel Bouydra, Rafel Jabour, all helped me until I was completely satisfied. They really know what they are doing over here at Priority. Glad I found a new Nissan dealership to call home. Worth the drive for me!! Thank you fellas and Priority Nissan.
Other Employees Tagged:
"Newest purchase for a Nissan"
I just had yesterday another positive experience with Priority Nissan of Chantilly. I worked with Alan, used car sales manager, David, GM, Ben, Sales Manager, Robert & Abdel from the sales department. All were professional and knowledgeable. I had an issue with another Nissan dealership and preferred to continue buying from and servicing my cars (Jenny & Stacy are wonderful) with Priority Nissan anyway. They did not present the same issues the other dealership did. I enjoyed my test drives, walk throughs, conversations and general experience. I have bought many cars over the years. I would easily rank my experience with this dealership among the best of those. I say this to include time spent with these folks prior to and after their acquisition. I will recommend and continue to work with them.
Other Employees Tagged:
Stacy King ,
Jenny Harbin ,
, David Grimm
"My experience was positive in all aspects. The sales..."
My experience was positive in all aspects. The sales consultant was professional, helpful, and courteous. He was great with follow-up, good advice, and quickly understanding my needs as buyer. Generally speaking, there was a level of professionalism and customer service not often found at car dealerships.
"Abdel was the first person I talked to when I called the..."
Abdel was the first person I talked to when I called the dealership and was so helpful over the phone. Gave me the information I needed and convinced me to come into your dealership when I was talking seriously to another one. When I got there he stayed true to his word and offered me the internet deal that was advertised online. He was very pleasant to work with and I would recommend to all of my friend. It's a great car and just as great customer service from Abdel.