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Abdullah Mansour
Abdullah Mansour, General Sales Manager, Boch Toyota South
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Abdullah Mansour

General Sales Manager

Boch Toyota South

620 S. Washington St.
North Attleboro, MA 02760

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1 Review of Abdullah Mansour

December 13, 2017

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"My Boch Nightmare,"

- rrebelo11

My Boch Nightmare, I have purchased vehicles from The Boch Motor group since 1997, I purchased a corolla then and when it was paid off I purchased another Corolla in 2003 then 2007 and a RAV 4 in 2013. My In laws and cousins all purchased Toyotas through Boch as well including 2 Tacomas and a corolla In 2016 I purchased a Subaru Forester from Boch New to you in Norwood. My family had paid off over $100,000 in loans to Boch over the years. I recently came upon hard times with a divorce and a disabled child whom I must drive to see several times a week. The Subaru after 14 months began to leak oil and transmission fluid. I first contacted the service department for help and found that the vehicle was out of warranty. I could not afford the thousands in repairs it needed, and I still owed over 10,000 on the loan. I decided to write a letter to Boch explaining my plight, I did not ask for free service or a free vehicle I only asked that they consider giving me a bit more in trade because I owed more than the car was currently worth. I was hoping to get a used Prius so that I could have a safe Energy efficient car to see my son with. When I came in no one had read my letter and I was given a standard salesman with a standard pitch. They first tried to lease me a brand-new Prius and told me that the negative equity on my Subaru (That I Purchased from them) would add 150$ to my payment which meant I was looking at $400 mo. The manager came over and said he appreciated my loyalty and the best they could do was lease me a Yaris (their worst vehicle) for 300$ a month. I was basically treated like any other customer off the street. So, the moral of this story is The Boch motor group encourages your loyalty to them but that loyalty is a one-way street. Sadly after over 20 years, I will have to find someplace with a bit more empathy toward customers. I am not angry, just very, very disappointed Ricardo Rebelo Former Boch Customer

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Other Employees Tagged: Carla Moniz

Jan 02, 2018

Boch Toyota South responded

Hi Rrebelo11, If you would like to discuss this matter further please feel free to contact our General Sales Manager Abdullah Mansour 508-809-2109. Sincerely, Boch Toyota South

Jan 02, 2018

rrebelo11 responded

Since this review I took my car in to fix the front breaks and found out that one of the wheel bearings is also ba. Another 900 Dollars I should have bought a new car somewhere else

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