Abe Kittaneh | Page 6

We walked in and were greeted by a salesman name Brandon G right away we felt comfortable working with him and we ended up purchasing G right away we felt comfortable working with him and we ended up purchasing More

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I really enjoyed my visit to Huntley Ford. The staff there were incredibly patient and knowledgeable, making choosing a car easy and enjoyable. The only minor downside was that the test drive The staff there were incredibly patient and knowledgeable, making choosing a car easy and enjoyable. The only minor downside was that the test drive I needed wasn't ready right away, but once it was, everything went smoothly, and I left satisfied. More

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My time at Huntley Ford was a pleasure. The staff were incredibly helpful, possessing both patience and expertise, which simplified the car selection process. While there was a slight delay The staff were incredibly helpful, possessing both patience and expertise, which simplified the car selection process. While there was a slight delay in getting the specific car I wished to test drive, once that was arranged, the rest of the experience was seamless, and I departed feeling content. More

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I reached out to Huntley Ford for a price quote, and they really went above and beyond. They put together a side-by-side comparison of what it would cost to own a Ford Bronco versus an Explorer over five yea really went above and beyond. They put together a side-by-side comparison of what it would cost to own a Ford Bronco versus an Explorer over five years—including gas and insurance—which was something I'd never seen a dealership do before. During my test drive, I unfortunately curbed one of the wheels, but they were super understanding about it. They not only replaced the wheel right away but also set up another test drive so I could feel completely sure about my decision. Really impressed with how they handled everything! More

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I bought a Ford Escape from Huntley Ford. Manager Abe gave me a test drive on a dirt road to demonstrate the suspension. I found a scratch on the bumper, and they fixed it two hours before th Manager Abe gave me a test drive on a dirt road to demonstrate the suspension. I found a scratch on the bumper, and they fixed it two hours before the paperwork. There was a slight delay in the finance department due to a line. After the purchase, they called back and offered a free dry cleaning. Despite these minor issues, the service left a good impression—they do a fair job. More

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I'd like to express my gratitude to manager Abe for her professional approach. She arranged a test drive along my usual route so I could evaluate the car's comfort in real-world conditions. A week after pu professional approach. She arranged a test drive along my usual route so I could evaluate the car's comfort in real-world conditions. A week after purchasing the car, I discovered a problem with the multimedia system. The service center fixed the problem in two hours, without any questions, and provided a courtesy car for the repair. Despite the minor technical issues, the level of customer care and speed of resolution were impressive—I'll definitely be using them again! More

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Usually, as soon as a car is sold, people forget about you. But Huntley Ford—the guys are completely different. They recently called me and asked how my brand new car is doing. It's nice, you know, when t you. But Huntley Ford—the guys are completely different. They recently called me and asked how my brand new car is doing. It's nice, you know, when they remember you! Their service is excellent, and the people are nice. Now I know exactly who I can trust. More

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The sales manager helped me choose a Ford Edge, showed me all the features in detail, and didn't rush me into a decision. After the purchase, they called me back, invited me to a free dry cleaning, and check all the features in detail, and didn't rush me into a decision. After the purchase, they called me back, invited me to a free dry cleaning, and checked to make sure everything was to my liking. More

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I have reached out to Huntley Ford numerous times—no less than 10 conversations—with their sales/call center regarding the purchase of a 2024 BMW. I live approximately seven hours from the dealership, yet th than 10 conversations—with their sales/call center regarding the purchase of a 2024 BMW. I live approximately seven hours from the dealership, yet their only response seems to be, “What time can you stop by and see the vehicle?” When I ask for the total price including all dealer fees, I receive the same scripted response every time: “It’s the cost of the vehicle including all standard and applicable fees.” I’ve repeatedly asked for a breakdown of those fees or even a simple emailed quote with the total cost so we can agree on a price before I make the long trip—but it’s like speaking a foreign language. My last interaction was with Kelly, who could not deviate from the script regardless of what I asked—even for a simple yes or no answer. It’s astonishing that a major dealership can operate with such a complete lack of customer service. Ford should be embarrassed to have their name associated with this store. I strongly recommend that anyone considering doing business with Huntley Ford stay far away. More

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Please don't award shady dealers with your business, steer clear of Huntley Ford. They refuse to provide an OTD number upfront, and won't disclose their fees - which even their good reviews indicate ar steer clear of Huntley Ford. They refuse to provide an OTD number upfront, and won't disclose their fees - which even their good reviews indicate are outrageous. Tried 3 times to work with them over the phone, they are the one and only dealer I've spoken with who refuse to work a deal remotely - That won't work for someone like me who would have to travel in. Policies like that can mean only one thing... run. More

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