Abigail Cummings | Page 4

Very kind and respectful service employees Kept me informed of what was happening with my car informed of what was happening with my car More

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I have found them to be very customer service oriented, especially in the service department. We are expecting 18-24 inches of snow tomorrow and starting last night below zero temperatures. I was not cle especially in the service department. We are expecting 18-24 inches of snow tomorrow and starting last night below zero temperatures. I was not clear of weather all the fluid levels had been checked and if needed adjusted before I bought my used car 2 months ago, I didn’t think of this until about 3PM, I called service and asked if ii could bring car in and they said yes if I could get there within an hour. Traffic was crazy and it took me me 1 1/2 hours to get there, they were fine. They checked and topped off coolant but said it would have been fine. I asked if they could check the rest of car, they found a problem with a tie rod, I have an appointment for it to be fixed next week at no charge and a 60k checkup with oil and filters and fluid changes to be done also at no charge. More

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Excellent service. Employees are very friendly and accommodating. Work was done on time, and car was washed too! Employees are very friendly and accommodating. Work was done on time, and car was washed too! More

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They had excellent service to the beginning to the end. Had an appt. ,took my car right away.went beyond what I had done for a year oil change and tire rotation and inspection..gave me an estimation of the Had an appt. ,took my car right away.went beyond what I had done for a year oil change and tire rotation and inspection..gave me an estimation of the cost right off the bat so I knew right away what I needed. Abigail very friendly and had an happy attitude. That's what u like to see in service depth. Glad I had done business with them. More

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Professional kind courteous thorough precise knowledgeable about your products the team wasi impressive I enjoyed my visit with Clay Subaru knowledgeable about your products the team wasi impressive I enjoyed my visit with Clay Subaru More

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My experience was I expected, awesome work , will recommend to anyone , I have 3 cars here , and service is great recommend to anyone , I have 3 cars here , and service is great More

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This dealership is the best. When I called service, they took me promptly, had a loaner car available. It was fixed in the time promised. Staff is always courteous and friendl When I called service, they took me promptly, had a loaner car available. It was fixed in the time promised. Staff is always courteous and friendly. I drive out of my way, past another dealer, to come to Clay. More

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Clay Subaru in Norwood has been amazing from the very beginning with the purchase of my Crosstrek and continuing with my current maintenance schedule. Their professional and quality work is beyond any I’ beginning with the purchase of my Crosstrek and continuing with my current maintenance schedule. Their professional and quality work is beyond any I’ve experienced with any other vehicle that I’ve owned. They are all very knowledgeable and friendly, explaining and answering any questions that I may have. Also, I love the dogs in the building! I have already recommended and will continue to recommend this dealership. More

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Clay Subaru provides the best service ever! Always exceeds our expectations. The team’s work is exceptional in every way. Tune ups, tire purchases, brakes, recalls—are all taken care of in a Always exceeds our expectations. The team’s work is exceptional in every way. Tune ups, tire purchases, brakes, recalls—are all taken care of in a way that we can trust the work done. We are grateful to have them nearby to make the process easier. However, friends of ours who are also Clay customers, recently moved more than one hour away but still return to Clay to service their Outback because “we like the way they treat us.” I understand their loyalty to Clay no matter what! Thanks to the Clay Subaru team. We are definitely a Clay Subaru family for life. More

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Great service and a comfortable, well-stocked waiting area. Even better is the personalized service from the intake folks. Abigail is great! She is a great “face of service” at the dealership, combini area. Even better is the personalized service from the intake folks. Abigail is great! She is a great “face of service” at the dealership, combining knowledge and friendliness! More

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