The Ramsey dealership was very friendly and
knowledgeable. They were also very attentive and patient.
knowledgeable. They were also very attentive and patient.
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by peanut2007
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Filenbaum
Apr 07, 2024 -
MINI of Ramsey responded
Hello! We're glad to know you had a positive experience at MINI of Ramsey! Our team always aims to provide friendly, knowledgeable service. Thanks for the review and we hope to see you again soon!
Associates are professional, courteous, friendly.
Dealer has a good selection of vehicles, and it’s a good distance from my home.
Dealer has a good selection of vehicles, and it’s a good distance from my home.
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by veg0744
Verified Customer
Verified Customer
Apr 07, 2024 -
MINI of Ramsey responded
Hello! We appreciate your kind words! Our team at MINI of Ramsey is always here to provide professional and friendly service. We're glad you found our location convenient, too. Thanks for the review and come again soon!
Bob was a great representative for the company.
Made it happen for me efficiently and effectively. Everybody else I interacted with at the dealership were also friendly and helpful in every way.
Made it happen for me efficiently and effectively. Everybody else I interacted with at the dealership were also friendly and helpful in every way.
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by Kevin.Schofield53
Verified Customer
Verified Customer
Other Employees Tagged:
Robert Filenbaum
Apr 07, 2024 -
MINI of Ramsey responded
Hello Kevin! We're delighted to know that Bob and the rest of our team at MINI of Ramsey were able to assist you efficiently. Thanks for your positive feedback and come again soon!
Ruby was pleasant and informative and gave me a thorough
tutorial of my new mini cooper
tutorial of my new mini cooper
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by Amveno
Verified Customer
Verified Customer
Apr 04, 2024 -
MINI of Ramsey responded
Hello! Thanks for letting us know that Ruby was pleasant and informative. It's awesome that they gave you a thorough tutorial of your new mini cooper. Drive safe until next time and enjoy your new car!
Bob Filenbaum is one of the reasons I keep coming back to
Mini of Ramsey. Great product knowledge and even better customer service. This is my 4th Mini from Bob. He makes the entire process a breeze. Highly
Mini of Ramsey. Great product knowledge and even better customer service. This is my 4th Mini from Bob. He makes the entire process a breeze. Highly recommended!
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by CCARNEVALI
Other Employees Tagged:
Robert Filenbaum
Mar 29, 2024 -
MINI of Ramsey responded
Hello! It's great to know that Bob has been a key part of your positive experiences at MINI of Ramsey. We appreciate the recommendation and look forward to helping you with Mini number five!
I believe this is the best dealership experience in my
adult life. Would definitely recommend.
adult life. Would definitely recommend.
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by JOHNJLUYAT
Verified Customer
Verified Customer
Mar 26, 2024 -
MINI of Ramsey responded
Hi John! Thanks for letting us know that you had the best dealership experience of your life at MINI of Ramsey. We look forward to serving you again! Drive safe until next time!
Ruby was excellent throughout the negotiations for the
vehicle and also providing vehicle instructions during pickup.
vehicle and also providing vehicle instructions during pickup.
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by djhughes81
Verified Customer
Verified Customer
Mar 22, 2024 -
MINI of Ramsey responded
Hello! Thanks for letting us know that you had an excellent experience with Ruby. It's great to hear that your negotiations went well and you were given good instructions for your vehicle pickup. Drive safe and visit MINI of Ramsey again soon!
He was very pleasant to talk to and very friendly and
professional with his work
professional with his work
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by EDARBOE7
Verified Customer
Verified Customer
Service Price Transparency
Mar 20, 2024 -
MINI of Ramsey responded
Hello! Thanks for letting us know that our team was very pleasant to talk to, friendly, and delivered professional work. Drive safe and come back to MINI of Ramsey soon!
Hi
I visited Mini of Ramsey 3 times, and the last
experience was poor.
6 plus hours to buy a car only to find out the title needed an additional signature
Worked through that issue, had to return t
experience was poor.
6 plus hours to buy a car only to find out the title needed an additional signature
Worked through that issue, had to return the next day with appropriate documents signed,
Asked before leaving was there anything else needed, answer no.
Text message at 730 pm needed a copy of a drivers license.
Missing license front license plate bracket??
Informed sales, would be replaced when my plates come in
Sales manager didn’t introduce himself, not dresses as I would expect, scuffed up shoes, no tie, He took car to be detailed prior to a test drive. He seemed disconnected to the customer on a slow day.
I did test drive a clubman 4 months prior on my visit.
This test drive for this car with none. There was no sales introduction to cars function. My introduction was the New York State thruway during rush hour figuring things out.
Ps on a positive note, Michelle did what was required very nicely.
Feel free to touch base with me if you would like some suggestions
Gerry Hughes
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by ghughes1212
Verified Customer
Verified Customer
Mar 12, 2024 -
MINI of Ramsey responded
Hello Gerry. I'm sorry to read about your recent experience, it's clear we didn't meet your expectations. We aim for a smooth and efficient process when purchasing a vehicle with us, so I apologize if this wasn’t the case during your visit. Your feedback is valuable in helping us improve our service moving forward. On another note, I’m glad Michelle was able to assist you effectively. If you're open to discussing this further or have any suggestions on how we can better serve customers like yourself in the future please reach out at the contact information below.
Thank you,
Abraham Khalifeh - Sales Manager - 551-777-5700
The service at MINI at Ramsey is always excellent.
I’ve leased two cars and both times left satisfied. I also have good experience when servicing my car once a year.
I’ve leased two cars and both times left satisfied. I also have good experience when servicing my car once a year.
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by nilo.alyson
Mar 07, 2024 -
MINI of Ramsey responded
Hello! We're so glad to know you've had consistent positive experiences with us at MINI of Ramsey, both in leasing and servicing your cars. We appreciate the support and look forward to assisting you again!