Ace Laird | Page 8

My wife and I had one of the best experiences we've ever had purchasing a used car. Ace was fantastic; incredibly friendly, and extremely patient with us as we navigated the complications that come with m had purchasing a used car. Ace was fantastic; incredibly friendly, and extremely patient with us as we navigated the complications that come with making such a big decision. This is our first time making a purchase from a dealership. We're looking for serious reliability. Our past efforts scouring Craigslist for something that, at the very least, runs, just won't cut it this time around. To be frank, we came in to Easterns with a lot of caution; expecting to be on the lookout for sketchy deals and coercion. Our experience was the complete opposite! Ace really put us at ease, helped us navigate the complicated buying process, and was attentive to us the entire time. We took some extra time really deliberating over our options and we were given space and time to do that under little to no pressure. We felt confident in our purchase, and cannot emphasize enough, how easy it was to walk away with a new (used) car feeling secure. Ace even detailed the new vehicle for us and gave our rental car a quick run over with the vacuum too! Thank you Easterns for all of your help and attentiveness. We'll certainly remember this experience, and will surely recommend you to friends and family. More

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Ace was super accommodating and made the buying process a breeze. Him and his team even went the extra mile to deliver it to my home. I highly recommend coming here for any car needs. breeze. Him and his team even went the extra mile to deliver it to my home. I highly recommend coming here for any car needs. More

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We were welcomed to the shop from the parking and greeted with a friendly smile and provided excellent customer service by Ace. He is friendly and took the time to listen to our needs and provided us the bes with a friendly smile and provided excellent customer service by Ace. He is friendly and took the time to listen to our needs and provided us the best options to choose from. After a test drive, and our approval, the loan process was started and Eddie, the loan officer, was equally as courteous and friendly and in no time we were owners of our F250. This was a very streamlined and amicable process. The location is immaculate and has a wide range of automotives to choose from and we were happy and will certainly be back again. More

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Very friendly and helpful. Prefilled the paperwork before hand so we didn't have to sit at the dealership for hours. Prefilled the paperwork before hand so we didn't have to sit at the dealership for hours. More

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Was a good process, really enjoyed the dealer named “Ace”. He was nice and helpful “Ace”. He was nice and helpful More

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Very easy , easy to navigate website , great staff in the Frederick store. Would recommend to friends and family Frederick store. Would recommend to friends and family More

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Great experience purchasing my 2021 Hyundai Elantra. Would recommend to family and friends. Pricing was good Would recommend to family and friends. Pricing was good More

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Excellent customer service, I was met with kindness and treated with respect and genuine courtesy. treated with respect and genuine courtesy. More

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Awesome, they worked with what I had and provided options. This is my second car purchase from Eastern and they have not disappointed options. This is my second car purchase from Eastern and they have not disappointed More

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Salesperson was very friendly and he showed me and explained all I needed to know about the vehicle I bought explained all I needed to know about the vehicle I bought More

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