Adam Adrian | Page 13

seemed lost on how to handle my Honda claim. lady spent her time playing on her phone and said to wait for the other guy to get done and then he would help me her time playing on her phone and said to wait for the other guy to get done and then he would help me More

by alvin.oneal Verified Customer Verified Customer

Report | Print

I took my CRV 2015 in to be serviced. I’m so impressed by the professionalism and kindness of the staff. Everything was explained to me carefully and all my questions were answered fully. Wonderful experienc the professionalism and kindness of the staff. Everything was explained to me carefully and all my questions were answered fully. Wonderful experience and where I will always bring my car in. More

by hecate1000 Verified Customer Verified Customer

Report | Print

Good people fast and good price you can’t ask for more Good people fast and good price you can’t ask for more They treat you like a family Good people fast and good price you can’t ask for more They treat you like a family More

by hmendezjr89 Verified Customer Verified Customer

Report | Print

I bought new tires at Rohrman Honda about two months ago and have had to return 3 times for additional service on 1 tire that has a slow leak. It appears they may have corrected the problem but the 3 retur and have had to return 3 times for additional service on 1 tire that has a slow leak. It appears they may have corrected the problem but the 3 return trips and many trips to go find an air compressor in the early morning have been frustrating. The 3rd trip was to replace a part on the valve stem that the service technician over tightened. So while Adam did a good job responding to the problem, I feel like the technician working on the tires did not live up to my expectations. An apology and something like a coupon for an free oil change or free rotation would have made me feel better about how Rohrman responded to my lost time and money. More

by mamckillip Verified Customer Verified Customer

Report | Print

Everyone I met was very professional. The check in lady was very customer oriented! She was business like, but polite and makes a positive impression. The service was prompt and efficient. Car came back was very customer oriented! She was business like, but polite and makes a positive impression. The service was prompt and efficient. Car came back clean. Check out was easy. Waiting room was comfortable! Very positive experience! More

by johnjoerisse Verified Customer Verified Customer

Report | Print

I've always had good experiences with this dealership, they always get me in fast, and taken care of as quickly as they can. they always get me in fast, and taken care of as quickly as they can. More

by ANDREW.BAIRD95 Verified Customer Verified Customer

Report | Print

Usually very happy with your service department - however this time I was charged $130.00 to diagnose a light coming on. You supposedly cleaned the "gas cap" and cleared the codes. The light came on before this time I was charged $130.00 to diagnose a light coming on. You supposedly cleaned the "gas cap" and cleared the codes. The light came on before I got home. There was a recall on the call and they ordered the part. Come to find out that was what the problem was to begin with and I had to pay more for the part. Just disappointed that it feels like "a raquet" every time we go in for anything - even just an oil change. More

by hub599 Verified Customer Verified Customer

Report | Print

They were very nice and professional. They made sure to communicate with me about my car while they were waiting for a backordered part and were quick to do the work once they got the part. communicate with me about my car while they were waiting for a backordered part and were quick to do the work once they got the part. More

by Jessica Verified Customer Verified Customer

Report | Print

They took great care of us!! Professional service with a quick response. Very happy with the work they preformed. quick response. Very happy with the work they preformed. More

by p.page Verified Customer Verified Customer

Report | Print

Good service overall. Work was timely and efficient. Appreciate clean waiting area with good WiFi connection. Appreciate clean waiting area with good WiFi connection. More

by cwirth Verified Customer Verified Customer

Report | Print