Good service overall. Work was timely and efficient.
Appreciate clean waiting area with good WiFi connection.
Appreciate clean waiting area with good WiFi connection.
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by cwirth
Verified Customer
Verified Customer
Nov 19, 2021 -
Bob Rohrman Honda responded
We appreciate your business and our team looks forward to serving you again soon!
The girl in the service department (I believe her name is
Jenny Price. She's the first person on the left when walking in the service department) was super friendly and answered any questions I had. My car
Jenny Price. She's the first person on the left when walking in the service department) was super friendly and answered any questions I had. My car was done when promised.
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by jamienies
Verified Customer
Verified Customer
Other Employees Tagged:
Jenny Price
Nov 18, 2021 -
Bob Rohrman Honda responded
Jamie, Thank you for choosing Bob Rohrman Honda, your feedback and rating mean a lot to us. We're glad Jenny was able to help, and we hope to see you again!
I can always count on the service department at Honda to
do a great job on anything my car needs.
do a great job on anything my car needs.
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by jzmin_bm
Verified Customer
Verified Customer
Nov 17, 2021 -
Bob Rohrman Honda responded
Thank you for sharing your thoughts about your experience with Bob Rohrman Honda. We appreciate your business and hope to see you again soon!
Didn’t check the coolant during oil change. Had to add
engine coolant when I got home.
engine coolant when I got home.
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by RUSS.ODLE
Verified Customer
Verified Customer
Dec 01, 2021 -
Bob Rohrman Honda responded
Russ, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Friendly and well communication. Answer questions and
concerns. Time effectively. Explain the prices and procedure clearly.
concerns. Time effectively. Explain the prices and procedure clearly.
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by Chao
Verified Customer
Verified Customer
Nov 01, 2021 -
Bob Rohrman Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Honda.
Work seemed to be completed in a timely matter.
Recommendations for additional services were made but declined at the time.
Recommendations for additional services were made but declined at the time.
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by JCAULEY47
Verified Customer
Verified Customer
Nov 01, 2021 -
Bob Rohrman Honda responded
Thank you for your business and this review. We're happy to hear Adam and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
When buying the car the salesman was very thorough and
honest. Their service department was fast,fair, and did a great job.
honest. Their service department was fast,fair, and did a great job.
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by jkiral04
Verified Customer
Verified Customer
Oct 19, 2021 -
Bob Rohrman Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Honda. Please don't hesitate to reach out if you need anything else.
Very Detailed documentation re:condition of car, written
description of problem, personalized, hands on description of issue & how to manage, timely scheduling, courtesy shuttle, patience with my issues, fo
description of problem, personalized, hands on description of issue & how to manage, timely scheduling, courtesy shuttle, patience with my issues, follow up, consistency of service receiving personnel.
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by joylywelch
Verified Customer
Verified Customer
Oct 19, 2021 -
Bob Rohrman Honda responded
Here at Bob Rohrman Honda, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Always receive excellent service and advice. Helpful in
answering questions. Good waiting area provided while I wait.
answering questions. Good waiting area provided while I wait.
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by DSBAUCTION
Verified Customer
Verified Customer
Oct 13, 2021 -
Bob Rohrman Honda responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Honda.
The staff are always professional and kind. Easy to get
an appointment. I like the fact they call to verify any new work needed done. Great service!!
an appointment. I like the fact they call to verify any new work needed done. Great service!!
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by nyyankees6601
Verified Customer
Verified Customer
Sep 28, 2021 -
Bob Rohrman Honda responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!
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5 yrs, 10 mos
