Adam Adrian
Adam Adrian at Bob Rohrman Honda

Adam Adrian | Page 16

Service Manager

Bob Rohrman Honda

821 Sagamore Parkway South
Lafayette, IN 47905

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rated
192 Reviews

Dealership Experience

5 yrs, 5 mos

not yet
rated

192 Reviews

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192 Reviews of Adam Adrian

August 23, 2021

Dealership Rating
Employee Rating

The customer service was top notch and they had high levels of detail within their work. They also made sure if you had to wait while work was done you’d do so comfortably. More

by will2044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2021

Bob Rohrman Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 19, 2021

Dealership Rating
Employee Rating

Honda has Always taken care of me and has now for over 25 years. Excellent sales personnel and service personnel at Rohrman’s Honda lafayette More

by FROGERS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2021

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We truly appreciate your business for the past 25 years!

August 15, 2021

Dealership Rating
Employee Rating

The service is always performed well and the staff is friendly. They give honest and understandable explanations of what work is needed. The waiting area is comfortable and the wifi is reliable. More

by bcotton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Bob Rohrman Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 09, 2021

Dealership Rating
Employee Rating

People were really friendly and explained well about my car status. When I required or ask them for something, they never lost attention and tried to help me. More

by kim3574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Bob Rohrman Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman Honda!

August 05, 2021

Dealership Rating
Employee Rating

Service was great, everything was explained in detail, including a layout of what the future services the car would require based on age and mileage. I was on a strange schedule and they were able to acco More

by Joshua R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jenny

Aug 06, 2021

Bob Rohrman Honda responded

Joshua, Thank you for taking the time to share your feedback with us. Adam and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

July 29, 2021

Dealership Rating
Employee Rating

Service center was great but help me get a title for a car I Bought there Very difficult A 2012 escape Ford I contacted Toyota and I think that will help us More

by ANTIQUER42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bobby Brown, Jeremy Nowling

Jul 29, 2021

Bob Rohrman Honda responded

Thank you for choosing Bob Rohrman Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2021

Dealership Rating
Employee Rating

Always personable, trustworthy and professional. We utilize the Honda Service Dept. for all our CRV’s needs since we purchased it new at the Dealership in 2014. More

by jrsickler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Bob Rohrman Honda responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Honda. We appreciate your business and hope to see you again soon!

July 25, 2021

Dealership Rating
Employee Rating

Excellent service. They noticed that we were due a free oil change and gave that to us. Every one was very courteous and they got us in quickly as we were leaving town and just noticed that the service wa More

by HORSTMAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Bob Rohrman Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Bob Rohrman Honda, we look forward to having you as one of our valued customers for many more years to come!

July 21, 2021

Dealership Rating
Employee Rating

Very nice and understanding. The personnel were all very helpful. They always keep my vehicle in good shape. I am always able to get service When needed. More

by lange_5_999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: The person that was my contact was very nice and helpful.

Jul 22, 2021

Bob Rohrman Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 19, 2021

Dealership Rating
Employee Rating

They told me I needed new brakes and then on the paperwork they never looked at my brakes I need a new air filters they only had one in stock I went to a local heart auto store More

by mlp519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 05, 2021

Bob Rohrman Honda responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

Aug 07, 2021

mlp519 responded

Yes i will be available to speak with I bought my Element through your dealership and most services are completed by your service department

Aug 07, 2021

mlp519 responded

Yes i will be available to speak with I bought my Element through your dealership and most services are completed by your service department

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