Adam Dean | Page 58

Extremely grateful! Adam understood why I was there to trade in my car and buy another. He showed compassion and negotiated on my behalf. He is a wonderful person as well Adam understood why I was there to trade in my car and buy another. He showed compassion and negotiated on my behalf. He is a wonderful person as well as a first class salesman. When I'm back on my feet, I'll be back for an upgrade! Thank you for a great car buying experience! More

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No Pressure It took us a while to decide what we wanted to do with our aging car. Adam Dean was very patient with us and helped us through our decision making pr It took us a while to decide what we wanted to do with our aging car. Adam Dean was very patient with us and helped us through our decision making process, talking through all of our options. We found him extremely knowledgeable and felt we got excellent customer service.. More

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FABULOUS! Adam and Jeremy are The best. Buying a car from Adam is a great experience- it's easy! He makes the process painless. Jeremy is the BEST. Always goi Adam and Jeremy are The best. Buying a car from Adam is a great experience- it's easy! He makes the process painless. Jeremy is the BEST. Always going out of his way to help. Would not hesitate recommending Colonial Mazda to anyone. More

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Quick, painless and an overall great experience I went and saw Adam Dean because I was in desperate need of a new car. Adam was more then helpful in answering all my questions and was never pushy. h I went and saw Adam Dean because I was in desperate need of a new car. Adam was more then helpful in answering all my questions and was never pushy. he let the car sell itself. I always hear horror stories of pushy salesman that wont take no for an answer but that was not the case with Adam. I have had my Mazda CX5 now for 1 year and I could not be more happy with it. Whenever someone asks me about buying a car the I quickly tell them to go see Adam at Colonial Mazda. More

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Felt like family from the start! Zoom Zoom! From the moment I walked through the doors to when I left with my keys to my brand new Mazda 3, Adam and the rest of the Mazda crew made my family and From the moment I walked through the doors to when I left with my keys to my brand new Mazda 3, Adam and the rest of the Mazda crew made my family and I feel completely taken care. Adam is the man and was super dedicated to finding the sweetest car with everything on my wish list! Wouldn't have wanted to buy a car from anyone else. Made the whole process exciting and flawless. More

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Adam Dean, the real deal! My wife came home, said we need to go to Colonial Mazda , my cousin has purchased 4 vehicles from them..she said ask for a specific salesman. I called My wife came home, said we need to go to Colonial Mazda , my cousin has purchased 4 vehicles from them..she said ask for a specific salesman. I called seeing as our lease was coming due and we were very unhappy with that vehicle and the dealership. A recommendation is always nice because you feel as if you can let your guard down and your not going to be lied to or pushed to make a deal your not certain of. Back to the call, a sweet receptionist answers and I ask for this salesman. So sorry, he's been promoted within our company to sales manager. Feeling bummed I said, please refer me to someone good. I've sold cars before and can't be bothered with some of the sleazy car sales people that can sometimes be scattered in delearships. She did, Hi, can I help you this is Adam. I explained how I was referred to his dealership and that I was looking for the previous salesman, he quickly assured me that he was good friends with him and I'm in good hands. I told Adam, I live 35 mins from you, my local Mazda doesnt have the vehicle I'm looking for and I've shopped around, I have comparable lease rates, I was upfront with him and I received the same from Adam. I explained I'd been in the business years ago and understood the process super well. I felt as if i was speaking with a co worker. Adam, took control of the conversation and we scheduled a time that day to meet. He not only contacted me back and did way better then my local Mazda, he made me want to drive that 35 mins to the dealership. I rounded up the family, and we were off. We arrived at Colonial, only to park and have Adam pulling up in the exact vehicle I had priced, including the color. Super impressed I was to see him on his game. Within 5 mins , our daughter's car seat was latched, short demo was done on the vehicle, and our licenses were scanned. We are off, we both wanted to test the CX9. I am the super techy car gal and my wife ..well point her to the mall.. Adam keyed into the fact that he had two different buyers with different needs. He handled the drive like a pro. The CX9 is stellar, Adam what's next, let's get the paperwork started seeing as he made sure my deal was great prior to even meeting me. I had quite the paperwork nightmare being originallyl from Ny, I hadn't switched my license over as well as my wife. He never made a big deal and made sure the paperwork was smooth and seamless. Offered water, popcorn, foot massage..just kidding..lol but he might as well. We felt super comfortable with Adam and then Roy came over, introduced himself and made sure our deal was set for the next day. I recieved a friendly text during the day saying our deal went smoothly, Adam confirmed pick up. Before delivery, I had received a call from another dealer we had priced a competitor vehicle with. He had some more "coupons" he could apply if we went with his vehicle. He offered tons of incentives and I felt my wife would've swayed. I called Adam and explained the situation. He calmy said well, I've done my very best for you and I stand by my deal, please let me know what you would like to do. I paused and said . We'll see you tonight! At that point he gave me his best deal, he never hid anything from me and even found an additional rebate, unlike boozo who let us walk out and then miraculously found "coupons" to entice us. Adam, a true measure of a great salesman, he stood by his word. Offered a great deal initially..no games. Adam stood late , missing his daughters bed tuck in, because he wanted to ensure he delivered our car. He never rushed, I even tried to rush him out because it was late..and he said guys I'm here for you till the end. Roy, executed our paper work nightmare and made all right in our world...oh and he's super nice. He also stood late missing his 11month old sons bed time as well. You ask how I know these details, these guys are family guys, looking to do their job to the best of their ability even sacrificing family time as they gushed about their kids etc. Dave made sure he backed Adam with the best numbers possible. The dream team of car sales, trust me I've seen lots being in the business. Adam delivered the the Cx9 flawlessly and perfectly, he even ran out put a bow on the car and snapped a pic. Adam, dude your firing on all cylinders, your Passion for what you do is noiticable and commendable. Long story short, CX9 5 stars, Roy 5 stars, Dave 5 stars, Colonial 5 stars. Adam priceless! What a great experience, they gave me their time, so I took the time to let all nervous and or doubtful buyers know that 35 min drive was well worth it. I will be back years to come and service with them. Acura Mdx vs Cx9 no comparison..Cx9 strut your stuff your winning, and Colonial take care of Adam cuz he represents your brand well. PS, I sent that snapped pic of our new car to that competitor dealer and the caption read, real dealers don't let buyers walk out. Zoom zoom. More

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Happy wife, Happy life My wife took one for the team a few years back and offered to trade her civic in for my pickup truck and in turn agreed to take on my outback as her e My wife took one for the team a few years back and offered to trade her civic in for my pickup truck and in turn agreed to take on my outback as her every day driver. I knew I was on borrowed time as she reminded me daily (when I say daily, I pretty much mean daily) that while she upgraded from the civic, my outback wasn't the car she would have picked out for herself. Cut to last week. We were on the hunt. If it had four wheels, we looked at it. We looked at other Subarus, fords, audi... There was even a long visit to the Mercedes dealership in there. Either we couldn't justify the monthly payments, it was too slow, didn't have any flashy features, etc... We were stuck. After one particularly painful, rollercoaster of a car shopping day, we both left the Subaru dealership feeling defeated. Hot, tired, pretty hungry—I mentioned we hadn't looked at Mazda yet and it was on our way home. "Meh, I don't like Mazdas I don't think..." she said. To which I asked if she'd ever been in one or seen them lately. "I mean I guess we can go there..." That's when things started to click for me. "We're Adam Dean's neighbors from the lake! We know the salesman pretty well. I see that guy posting more pictures on Facebook of his happy customers who just bought a Mazda, than all of my friends who post pics of their babies combined!" Well Adam clearly sells a LOT of cars. And I know why! The cars actually sell themselves! If you set out to buy a car, and someone shows you a great car for a great price, you buy the car. But the thing that set Adam apart from most salespeople I've dealt with was he knew he didn't need to sell us on the car. The car would do that part. What he did was sell us on the brand and what it stood for. He gave us the WHY, behind the features and how they tie back to the brand values and mission which was to have the car be a direct extension of the driver. He knows Mazdas top to bottom, inside and out. And he's passionate about his own purpose. To make people happy by selling them a quality vehicle. His passion for dealing with people was evident throughout the entire process. He was extremely communicative, transparent and over all just an absolute pleasure to have given my business to. We just picked my wife's car up yesterday where Adams team had it looking like a million bucks with a big pink bow on the hood. The smile on my wife's face was rivaled only by the one on our wedding day (not sure this bodes well for me). That smile lasted through Adams very thorough explanation of all the features we hadn't covered yet, through the paperwork/finance stage which is often hard to smile through, all the way to when she left for work this morning. We're beyond happy with our experience at colonial Mazda and she's beyond happy with her new car. Happy wife, happy life! More

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Adam Dean Made purchasing our CX9 a breeze! He is so knowledgeable. He helped us get excited about our car from the start. Adam is the best. We will recommend h Made purchasing our CX9 a breeze! He is so knowledgeable. He helped us get excited about our car from the start. Adam is the best. We will recommend him. Thank you Adam. More

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Excellent Customer Service I've been using Colonial Mazda for the past year to get my oil changes on my current Mazda 3 and have never been disappointed. During my most recent I've been using Colonial Mazda for the past year to get my oil changes on my current Mazda 3 and have never been disappointed. During my most recent oil change I had the chance to sit down with Tom and Adam Dean to figure out what the best options were for me concerning my lease. After running the numbers and getting me the best deal possible, Tom and Adam got me into a wonderful new lease on the brand new CX 5. Their attention to detail and most importantly customer service, were wonderful. Never at any point did I feel pressured or like I was being sold to. I had a great experience with them along with Roy and David Adam. The entire Colonial Mazda Team are very welcoming and friendly and never pushy! I'd like to add that my husband also recently upgraded his 2010 Mazda 3 to the 2016 Mazda 3. Again, Adam Dean helped him every step of the way and never hesitated to answer any questions; even when my husband was texting him at 10 o'clock at night. My husband told me to make sure that I go to Adam to help me with my lease situation and I'm so glad that we had the pleasure to do business with this gentleman. The sales force is run like a family which in turn treat their customers like family. I can't thank Tom, Adam, Roy and David Adam for all their help and consideration in this very exciting transaction. I highly recommend this team if you're in search of a new vehicle. Two thumbs way up!! More

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New to the Mazda family Great customer experience with Adam Dean and the team (John McNeil and Roy Morel). Took the hassle out of car buying and made it fun. Adam worked dili Great customer experience with Adam Dean and the team (John McNeil and Roy Morel). Took the hassle out of car buying and made it fun. Adam worked diligently to get the car I specced, and kept me informed throughout the process. Would recommend to a family member and/or friend. Thanks! More

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