Adam Dean | Page 69

Awesome Experience Adam made finding the perfect car for me super easy! He was very knowledgable, went above and beyond my requests, and made the overall experience com Adam made finding the perfect car for me super easy! He was very knowledgable, went above and beyond my requests, and made the overall experience comfortable and enjoyable. I never felt pressured (like I did at other dealers), he listened to what I had to say and I would highly recommend Adam to anyone looking to buy a car! More

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Amazing Experience Buying my first Mazda from Adam Dean was a very easy and enjoyable experience. Adam was very well informed about the car and was able to answer every Buying my first Mazda from Adam Dean was a very easy and enjoyable experience. Adam was very well informed about the car and was able to answer every question that was thrown at him. He even came in on his day off to drop the car off and make sure everything was ready for me to drive it home. I can't thank him enough for all his work and just making the experience the best it could possibly be. Thank you Adam! More

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Excellent experience After having a disaster of a time at another dealership Adam was a breath of fresh air, easy to work with and very accommodating. He was friendly and After having a disaster of a time at another dealership Adam was a breath of fresh air, easy to work with and very accommodating. He was friendly and not at all pushy. We were very comfortable with him and appreciated his honesty and help with getting us into the right vehicle. Would definitely recommend him to our family and friends. More

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Outstanding customer service! Adam made our first Mazda experience a pleasant one. He went out of his way to accommodate our needs, and made the process smooth, fast, and easy. H Adam made our first Mazda experience a pleasant one. He went out of his way to accommodate our needs, and made the process smooth, fast, and easy. He made us feel so comfortable that we didn't feel like we were talking to a salesman. We would recommend Adam and Colonial Mazda to anyone looking for a great car buying experience. Hope your Blackhawks continue to have success, Adam! (Unless they play against the Rangers...!) Go Blueshirts!! More

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Friendly and warm buying experience from start to finish! I thoroughly enjoyed my buying experience from Colonial Mazda. From the warm feeling I received from Heather, the Internet Manager, to the friendly se I thoroughly enjoyed my buying experience from Colonial Mazda. From the warm feeling I received from Heather, the Internet Manager, to the friendly service from Adam and Dave on the sales team and Fred for financing. There was absolutely no pressure to purchase a vehicle and I felt that they were sincere and only wanted to make sure I had as much knowledge as I wanted to make an informed decision. Do not go anywhere else! More

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Exceeded my greatest expectations! I had a fantastic experience with Adam Dean. I started looking at cars back in November, Adam was professional, and helpful. I told him then that I wo I had a fantastic experience with Adam Dean. I started looking at cars back in November, Adam was professional, and helpful. I told him then that I would not be making a decision for a little while. He respected my decision, gave me all the information that I would need and let me go unhindered. I didn't receive any annoying phone calls, emails, or texts. I came back in almost 6 months later. Adam recognized me, and helped me with the most smooth and pleasant car buying experience that I have ever had. Thanks Adam, you and your team will be getting all the business that I can send your way! More

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Excellent buying experience, top notch dealer. Heather Ramos, Ken Hicks, and the rest of the Mazda sales team were very helpful in making this process as pleasant as possible. Fred Cook, the myste Heather Ramos, Ken Hicks, and the rest of the Mazda sales team were very helpful in making this process as pleasant as possible. Fred Cook, the mystery man behind the customer loyalty registration request and business manager, was very helpful and answered all of my financing and warranty questions and was thankful for his attention to details. Unlike other dealers, I found the whole team to be honest and upfront. Thank-you to Adam Dean & Cody Stone for the test drive and the ability to test out some of the safety features in the vehicle while on the road was well worth it. I really enjoyed having the Nav system direct me to my home address when I turned out of your lot. Ken had programmed it as part of going over the systems at delivery but I had forgot it was set to go there until it started speaking to me. Only issue I had which was understandable was that they couldn't come down on the pricing for the 2016 Mazda CX-5 as they are the newest and most popular product they have. More

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Exellent buying experience I worked with Adam Dean of Colonial Mazda. I have purchased plenty of new cars over the past 20+ years and this was definitely one of the best experi I worked with Adam Dean of Colonial Mazda. I have purchased plenty of new cars over the past 20+ years and this was definitely one of the best experiences. I actually started working with Adam back in November of 2014 when I was interested in the CX-5 as one of several cars that I was considering buying. I told him that up front and that did not change his helpful, no pressure and friendly attitude. I actually test drove the CX-5 there twice and narrowed down my decision to that car, but still had some reservations about a few things including the entertainment system/nav and wind/road noise. Adam did not try to convince me that what I was hesitant about was wrong. I also saw that Mazda was coming out with a refreshed version of the car in early 2015 which addressed both of my concerns. Adam did not try to convince me to take a 2015 for a quick sale, but helped me get the exact car that I wanted with the exact features that I wanted. Very satisfied experience and would definite recommend him to friends. It also doesn't hurt that the cars themselves and quality products. More

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Great experience My wife and I came to colonial Mazda for a second time to upgrade from our cx7 to our cx9. We met with Heather at first since we saw the vehicle of in My wife and I came to colonial Mazda for a second time to upgrade from our cx7 to our cx9. We met with Heather at first since we saw the vehicle of interest online, she then pointed us in the right direction to Adam. From the start Adam was easy going, made us feel comfortable and listened to what we wanted. The test drive was the most eventful and exciting I've ever been in. We were first to arrive at a motorcycle accident on Federal Rd, Adam sprung into action immediately running to one of the victims, while I ran to the other victim to lift the motorcycle off him. We stayed for awhile providing first aid and traffic control until authorities arrived and didn't need our help anymore. From that point on we new Adam was no joke and he delivered our car to us quick and had everything we asked for done to the car. The manager Dave Adams was also a major help in this whole delivery, by making sure we were well taken care of and making sure we were getting exactly what we asked for. More

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Friendly and Helpful Customer Service My mom and I saw the Mazda 3 we wanted on the dealers website, so we went down to check it out not realizing that they had closed! But bumped into Roy My mom and I saw the Mazda 3 we wanted on the dealers website, so we went down to check it out not realizing that they had closed! But bumped into Roy and Heather who talked with us about how to get a start on the car buying process. It was so nice to talk with them even though they were headed home. The next day there was a slight snow storm and had a wonderful test drive! Adam made sure to talk me through all of the car's features and helped me to feel comfortable. We are so happy to have gotten the new Mazda from this dealership! They went above and beyond with customer service. More

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