Adam Fontenot
Adam Fontenot at Mercedes-Benz of Georgetown
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Adam Fontenot | Page 2

Service Director

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.5
24 Reviews
4.5

24 Reviews

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24 Reviews of Adam Fontenot

June 23, 2023

Dealership Rating
Employee Rating

Got me in early, found a loaner so I didn’t loose a day waiting on my vehicle and then completed the work quickly. More

by Ken Franklin
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Mercedes-Benz of Georgetown responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 22, 2023

Dealership Rating
Employee Rating

Eric & the entire Sprinter service team were top notch, informative, & mega helpful! They made sure i was up to date on all the details, service options, & recommendations for my ride. More

by bart
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeff Geary, Elicia Harris, Kevin Kelley, Wendy Schonder, Tristan Shaner, Thad Tucker, Dan Warren, Eric

Jun 27, 2023

Mercedes-Benz of Georgetown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 20, 2023

Dealership Rating
Employee Rating

Love the communication over multiple mediums to take car of my car. They are just enough and not to much with deals I appreciate. I also love the staff. They've always been over the top courteous. More

by normaowen
Service Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Mercedes-Benz of Georgetown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

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Employee Rating

Prompt, comprehensive service. Service providers are very attentive to customer needs. Very satisfied with my Sprinter service. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Geary

Jun 19, 2023

Mercedes-Benz of Georgetown responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

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Employee Rating

Always professional with courteous, representatives and exceptional service! Jay has always been very helpful and good with explanations More

by mboatright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Derkacz

Jun 09, 2023

Mercedes-Benz of Georgetown responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 22, 2022

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Employee Rating

Ridiculous 1K oil change! I went to this location for routine service (oil change and alignment). I had to wait 5 hours for them to finish, so my wife took her car in the next More

by GAK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 26, 2022

Mercedes-Benz of Georgetown responded

Although your service did include an oil change, an oil change was not the only item represented on your invoice. You received a very comprehensive service that was performed on your car. Did you know that Mercedes-Benz of Georgetown has a price matching policy? If your would like to check that our charges are the lowest, try this cost comparison website: www.repairpal.com - For additional questions, please reach me here: DWARREN@MBOFGEORGETOWN.COM Dan Warren Service Manager

November 04, 2021

Dealership Rating
Employee Rating

Price quoted from their service department in advance was incorrect once I arrived for my appointment. Also time required to do service (1.5-2 hours) was also incorrect as I was told 3.5-4 once I arrived. More

by JenRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Nov 18, 2021

Mercedes-Benz of Georgetown responded

I’m sorry to hear you were disappointed. Different Mercedes models require different work packages, at different times. Of course, larger size work packages take longer to complete and have different costs assigned. This may be what took you by surprise. Please remember that we price match, so you will always be assured of competitive pricing AND the highest quality service work. If you have any additional feedback or questions, please reach out to me here: DWARREN@MBOFGEORGETOWN.COM. Dan Warren Service Director

January 05, 2018

Dealership Rating
Employee Rating

Very nice service Adam and Kevin are great people , very nice and fast servic. They are very helpful with any problem and hepedbwith solutions with my suv service More

by Erjon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kelley

August 29, 2017

Dealership Rating
Employee Rating

Great experience Aaron is great service manager. Really appreciate the service and kind team members. No issues of concern. Tim spent was worth every moment will recom More

by Wilmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 30, 2017

Mercedes-Benz of Georgetown responded

Thank you Wilmer for the kind words! We thank you for your business and look forward to your next visit!

July 04, 2017

Dealership Rating
Employee Rating

Buying a car made easy! Everybody was very professional and friendly. They took their time explaining all the features of my new car. The whole experience was great. I highly More

by Realtrdude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dusten Breeden, Mark Eggleston, Tristan Shaner, Brant Wimpee

Jul 05, 2017

Mercedes-Benz of Georgetown responded

Thank you Realrdude for the kind words! We thank you for your business and look forward to your next visit!

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