Adam Garcia | Page 3

No problems whatsoever - smooth as silk and the sales and finance people were a pleasure to work with, including owning up to responsibilities that cost them a small amount of profit (highly unusual for this finance people were a pleasure to work with, including owning up to responsibilities that cost them a small amount of profit (highly unusual for this industry in this day and time) More

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Excellent Customer Service! Jonathan & Adam great teamwork. They Found me the perfect match. Chad thank you for a smooth closing !! I enjoyed purchasing a car again no hassle. teamwork. They Found me the perfect match. Chad thank you for a smooth closing !! I enjoyed purchasing a car again no hassle. More

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Truly the best experience I've had in purchasing a vehicle. Adam and Adam were very helpful and provided excellent customer service. Highly recommended dealership. Would definitely consider doing vehicle. Adam and Adam were very helpful and provided excellent customer service. Highly recommended dealership. Would definitely consider doing business with them again. More

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We enjoyed the experience working with Adam. The negotiation was challenging however very professional. Most important we closed the deal for a new NX SUV negotiation was challenging however very professional. Most important we closed the deal for a new NX SUV More

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Worst experience ever !!!Do not go there!! Disabled Worst experience ever !!! Do not go there!! Disabled veteran I went there a car with cash before the deal with even agreed-upon they took the license Worst experience ever !!! Do not go there!! Disabled veteran I went there a car with cash before the deal with even agreed-upon they took the license plate off the my trade in car. I went through with the deal & 2 weeks later the battery died. I later found my license plate attached with 1 screw. I called to be reimbursed for the battery only to be denied. A reputable dealership looking to earn business and look for referral business should treat their guests better? Adam Garcia was my sales rep. Do not waste your time or money! The finance dept. stated the car could not be returned in 3 days for any issues! Poor business ethic! 0 rating total More

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The easiest purchases I have made. Everything was up front and straight forward. Easy out the door pricing with no hidden fees. They offered complementary beverages and snacks. Thanks! front and straight forward. Easy out the door pricing with no hidden fees. They offered complementary beverages and snacks. Thanks! More

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One of the easiest purchases I have made. Everything was up front and straight forward. Easy out the door pricing with no hidden fees. Thanks up front and straight forward. Easy out the door pricing with no hidden fees. Thanks More

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I am a return customer to Lexus of Wesley Chapel because the service is absolutely wonderful. I leased a 2021 IS 300 and Adam was the best. I see myself being a lifelong customer at this dealership. the service is absolutely wonderful. I leased a 2021 IS 300 and Adam was the best. I see myself being a lifelong customer at this dealership. More

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Not a good experience. I wouldn't waste time going there....would love to speak with the owner. Spent alot of money and treated so badly. Not sure if because I came from out of town they didn't ca there....would love to speak with the owner. Spent alot of money and treated so badly. Not sure if because I came from out of town they didn't care about my business? I had to follow up all the time to have my emails or calls returned. Last straw which made me write this was I sent an email with important questions after I had my car for couple days and STILL no response to it. Guess after sale is final they can't be bothered with past customers. Just horrible customer service on all ends....i was treated so poorly. Go elsewhere! I also think the poor customer service starts at the top in this dealership and trickles down. They need to work on treating customers better. More

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The experience could not have been better unless the car was free. Adam was a pleasure to deal with in sales. The management staff were very professional and willing to go the extra mile to make the deal ha was free. Adam was a pleasure to deal with in sales. The management staff were very professional and willing to go the extra mile to make the deal happen. High recommend and will be back for certain! More

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