Adam Hargrove
Service Advisor
Franklin Chrysler Dodge Jeep Ram
1124 Murfreesboro Rd
Franklin, TN 37064
19 Reviews
Write a Review19 Reviews of Adam Hargrove
August 06, 2026
Great customer service, would recommend for your jeep maintenance needs and Emily is a valuable addition to the service team. maintenance needs and Emily is a valuable addition to the service team. More
Other Employees Tagged: Jeremiah Alexander , Josh and Emily
August 06, 2026
I’ve seen this dealership for probably 25 years, any questions? I expect to be making it a few more. questions? I expect to be making it a few more. More
Other Employees Tagged: Dylan Watkins, Dalton Johnson, James Johnson, Jeremiah Alexander, Garrett Davis, Allen McDaniel, TJ Pratt
July 30, 2026
The service advisors are top notch. They are knowledgeable, friendly, efficient and will go out of their way to address any concerns or questions you have about your vehicle, or the aut They are knowledgeable, friendly, efficient and will go out of their way to address any concerns or questions you have about your vehicle, or the automotive space in general. More
July 29, 2026
We purchased a new Jeep Wrangler in 2024. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. More
Other Employees Tagged: Dylan Watkins, Dalton Johnson, James Johnson, Jeremiah Alexander, Garrett Davis, Allen McDaniel, TJ Pratt
July 25, 2026
Excellent Customer Service. Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place More
Other Employees Tagged: Dylan Watkins, Veronica Rossman, Mike Johnson, Richard Hernandez, Dalton Johnson, James Johnson
October 31, 2024
We bought a Chrysler Pacifica here that has had a long list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service does list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service doesn't return calls and when you get in touch the call is handed off to others. They also won't honor warranties of the cars and services they sell. I recommend you avoid this dealership and its service department. More
Other Employees Tagged: Dylan Watkins, Dalton Johnson, James Johnson, Jeremiah Alexander , Daniella Forcelli, Marc Sizemore
May 18, 2023
Car sales experience was fine. The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be tol The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be told "sorry the part wasn't in stock" when they knew what the issue was up front? Do you enjoy having your Chrysler product recalled multiple times? Do you like calling the dealer for a recall with the engine light on and being told "Earliest I can get you in is in 2 months. Does that work?" If you reply no, they will offer "You can drop the car off indefinitely and we will try to look at it earlier." If you say "Can I get a loaner?" They will laugh in your face and say of course not. If you like this things, then this is the dealership for you. I will never buy another car from this dealer though. More
Other Employees Tagged: Dylan Watkins, Dalton Johnson , Terrance Dunlap, Daniella Forcelli, Carl Perry, Michael Pollard, Josh Sanders, Jay Watters

