Adam Hargrove
Adam Hargrove at Franklin Chrysler Dodge Jeep Ram

Adam Hargrove

Service Advisor

Franklin Chrysler Dodge Jeep Ram

1124 Murfreesboro Rd
Franklin, TN 37064

Contact Me
4.6
19 Reviews
4.6

19 Reviews

Write a Review

19 Reviews of Adam Hargrove

August 06, 2026

Dealership Rating
Employee Rating

Great customer service, would recommend for your jeep maintenance needs and Emily is a valuable addition to the service team. More

by PaulB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Alexander , Josh and Emily

Aug 07, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Franklin Chrysler Dodge Jeep Ram we are always striving to do better than your last visit.

August 06, 2026

Dealership Rating
Employee Rating

I’ve seen this dealership for probably 25 years, any questions? I expect to be making it a few more. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi Mike, thank you so much for your feedback! We hope you have a great day!

August 04, 2026

Dealership Rating
Employee Rating

Adam was easy to work with, explained the process and kept me updated the entire time. More

by Spencermoroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Franklin Chrysler Dodge Jeep Ram responded

Thank you for the great review! We pride ourselves on transparent and efficient service, and it's always a pleasure to work with clients like you. Thank you for choosing us for your needs.

July 30, 2026

Dealership Rating
Employee Rating

The service advisors are top notch. They are knowledgeable, friendly, efficient and will go out of their way to address any concerns or questions you have about your vehicle, or the aut More

by Ctmyers22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed. Please don't hesitate to reach out if there's anything additional we can do for you.

July 29, 2026

Dealership Rating
Employee Rating

We purchased a new Jeep Wrangler in 2024. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. More

by Jgmoore31157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

July 29, 2026

Dealership Rating
Employee Rating

I had fast and convenient services with very friendly staff the service technician Adam was great More

by frankierocky2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, thank you so much for your kind words about your experience here at Franklin Chrysler Dodge Jeep Ram. We try every day to satisfy our customers and it’s always nice to know when we succeed.

July 25, 2026

Dealership Rating
Employee Rating

Excellent Customer Service. Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place More

by nicobotha2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

Dealership Rating
Employee Rating

We bought a Chrysler Pacifica here that has had a long list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service does More

by jball8792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Watkins, Dalton Johnson, James Johnson, Jeremiah Alexander , Daniella Forcelli, Marc Sizemore

Nov 02, 2024

Franklin Chrysler Dodge Jeep Ram responded

Whenever we learn that someone had anything less than the very best car buying or service experience ever here at Franklin Chrysler Dodge Jeep Ram we want to know why and more importantly, what we can do to make it up to you. That’s why we invite you to contact the manager’s office directly so we can address your concerns and rectify the situation to ensure that you get exactly what you want.

May 18, 2023

Dealership Rating
Employee Rating

Car sales experience was fine. The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be tol More

by BladeX16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Watkins, Dalton Johnson , Terrance Dunlap, Daniella Forcelli, Carl Perry, Michael Pollard, Josh Sanders, Jay Watters

November 16, 2022

Dealership Rating
Employee Rating

Adam in the service department was fantastic to work with. He explained things about my truck that I never would have known. More

by Backstageaviation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2022

Franklin Chrysler Dodge Jeep Ram responded

Backstageaviation, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chrysler Dodge Jeep Ram Franklin and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

1

Dealership Inventory (402 Vehicles)

new 2026 Ram 1500 car, priced at $53,030
2026 Ram 1500
new
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $54,630
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2025 Genesis G70 car, priced at $33,990
2025 Genesis G70
used
White exterior
Automatic
All-wheel Drive
new 2025 Jeep Wrangler car, priced at $69,862
2025 Jeep Wrangler
new
Black Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $60,040
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $48,672
2026 Jeep Grand Cherokee
new
Copper exterior
Automatic
Four-wheel Drive