Dalton Johnson

I recently had a very good experience with your service scheduling agent. Meredith is the person that I had the most interaction with. I have a Jeep Rubicon that may have been affected with the most recent scheduling agent. Meredith is the person that I had the most interaction with. I have a Jeep Rubicon that may have been affected with the most recent recall. I called and spoke with Meredith before Jeep dealerships had any information. Meredith reassured me that she would take down my name and number and call as soon as the manufacturer had sent out an action plan. Sure enough, on our around July 16 I received a personal call from Meredith to decode an appointment for me. Not many professionals do this. Adam, our service rep was equally competent. From this point forward when I need to schedule a service for my Jeep Rubicon I will personally reach out and try to schedule through Meredith. I can’t say enough nice things about her. I actually made it a point to stop by and introduce myself to her and her scheduling team. I hope the dealership realizes how “customer facing” they are and what a good job they do. Thank you Adam. Special thank you to Merdith. More

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I’ve seen this dealership for probably 25 years, any questions? I expect to be making it a few more. questions? I expect to be making it a few more. More

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We purchased a new Jeep Wrangler in 2024. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. More

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Service department Advisor Brandon, management TJ , David did excellent job , all of them are very professional and experienced and excellent service and maintenance did excellent job , all of them are very professional and experienced and excellent service and maintenance More

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Excellent Customer Service. Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place More

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Unapologetically dishonest and completely derelict in their service. I hate to leave negative reviews but I would not under any circumstances bring my vehicle to be serviced here again. After charging me their service. I hate to leave negative reviews but I would not under any circumstances bring my vehicle to be serviced here again. After charging me for more service than my vehicle was worth they still did not repair the issue, they refused to answer a text or call for months and eventually agreed to relook at it - resulting in an estimate for another $5k (!) to fix the problem I already paid _thousands_ for. After one more attempt to request they make things right, they nice-bombed me and said they would pay to tow my vehicle to another mechanic of my choosing bc I do not trust them. All the evidence needed to validate this is in a diagnostic report with codes ran etc - which wouldn't you know they are the only mechanic I've ever come across that doesn't keep that type of thing. It's unfortunate an organization like this can be so unethical in it's dealings with folks. I've bought vehicles there and thought I could trust the service but unfortunately, they'd rather screw folks out of their hard-earned dollars than treat them with common courtesy or hold themselves to any level of a moral standard and reputation of service. More

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We bought a Chrysler Pacifica here that has had a long list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service does list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service doesn't return calls and when you get in touch the call is handed off to others. They also won't honor warranties of the cars and services they sell. I recommend you avoid this dealership and its service department. More

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Awesome service team great work and always makes sure I am completely taken car of!! am completely taken car of!! More

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Brandon was AMAZING! !!! His knowledge, friendliness and most important to me, attitude, were spot on! He immediately understood what I was looking for and after a disap !!! His knowledge, friendliness and most important to me, attitude, were spot on! He immediately understood what I was looking for and after a disappointment that was zero fault of his own, he somehow pulled off a “rabbit out of the hat” moment. Brandon bent over backwards and we’ve continued a great friendship! I’d give him more than a 1,000 on a scale of 1-10 if that’s possible. Exceptional experience!!!! More

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Completely scammed in Service Dept. Went in for an oil change and tire rotation, only to be told they couldn’t put my tires back on due to an issue. A $2600 estimate was presented and I Went in for an oil change and tire rotation, only to be told they couldn’t put my tires back on due to an issue. A $2600 estimate was presented and I was asked if I had a ride home. Needless to say, I had my car towed to a local shop and was told the issue I was told existed by the dealership (when they had my car hostage) did not exist at all. It was a blatant lie. More

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