Adam Hensley | Page 19

I was very surprised with the friendly and professional staff. They went out of their way to make me as comfortable as possible. From the service dept. and the sales man who sold me my car. I give you guys staff. They went out of their way to make me as comfortable as possible. From the service dept. and the sales man who sold me my car. I give you guys a VERY BIG THUMBS UP!!!!!!! I am a repeat lease owner of the Encore model 16, 18, now 21 but I leased the car from Quebedeaux instead of Royal where my other cars were leased from. Again the whole staff was great!!! Thank you Quebedeaux. Ed. More

by ezendrian Verified Customer Verified Customer

Print

what a great place to go to for work on cars. This place is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be do is busy busy busy but the atmosphere is great, its great to watch the employees do their best to serve but as i said its so busy here they must be doing something right. More

by HaileyFiore Verified Customer Verified Customer

Print

Dealership did a great job cant say that about the transport system getting the vehicles to the dealership!!!! Waited several weeks dealership tried many times to get information on delivery from Phoe transport system getting the vehicles to the dealership!!!! Waited several weeks dealership tried many times to get information on delivery from Phoenix to Tucson with no success. More

by MKIDD15 Verified Customer Verified Customer

Print

Sales man was great made paperwork fast and easy, service department is a total mess, took car in for service and the clamps to my gas tank were not tightened causing me to leak fuel and the car left me stra department is a total mess, took car in for service and the clamps to my gas tank were not tightened causing me to leak fuel and the car left me stranded, when i called the dealership explainging in detail what happened they told me there was nothing they could do More

by uriel.durazo Verified Customer Verified Customer

Print

There was a few issues at the beginning due to staff problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! problems, however the manager Adam quickly took over and made my experience pleasurable! My truck feels as good as new again! More

by bossmangirault Verified Customer Verified Customer

Print

My family and I have been using Quebedeaux Pontiac and now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to th now Buick for service as well as for vehicle purchase for many years. I recently bought a used 2015 mustang from you which had to be towed back to the dealer 2 days later because of a set of badly corroded battery cables which should have been caught in any vehicle inspection. Then after waiting for 8 days my car was returned with the negative battery cable replaced, I was not charged for the towing or repair which I am thankful for. However 9 days later I had to return the vehicle to have the badly corroded positive battery cable replaced, which I was thankfully only charged half price for. I know the pandemic has screwed up everything, but being disabled I'm half afraid to even drive the car for fear I'll not make it home. Please Quebedeaux do BETTER !! More

by JEFFREYEDWINWILSON1161999 Verified Customer Verified Customer

Print

Adam Hensley made an appointment for my vehicle service and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. and Tony Hernandez did the follow up. Tony kept me informed on the progress on my vehicle which was appreciated. More

by rpesky Verified Customer Verified Customer

Print

I'm very disappointed by this action, They do not know how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared t how to help with my reward points to pay my oil changed bill and I hope for the next maintenance appointment, the technicians crew be more prepared to bring a better service. I think we deserve a better service. I think the GMC brand has been a symbol for this country and the costumers. thank you. More

by DJARAMILLOR Verified Customer Verified Customer

Print

From the start everything was wrong. They called to schedule me for front brake work that was going to take a few days, didn’t have a rental set up. Took another week to get scheduled. Finally schedule schedule me for front brake work that was going to take a few days, didn’t have a rental set up. Took another week to get scheduled. Finally scheduled, dropped car off was asked what work they were doing (remember they booked the service), had my car a week with no communication on status. Called to find out what was going on was told that they fixed the dome light and cats (never told about those things being worked on), waiting on a part, no mention of the front brakes. Call 2 days later as I still had no updates. Tells me that they put cats back on the car and o2 sensors, work that I did not okay to be done to my car. Go down to the service center get a run around from Adam. Then Josh (used) and Adam meet with me tell me the work has to be done. Was rude the entire time. Never once told my car was not in the service center. Now I am having to pay to correct the issues they created with my car, front brakes were never done. More

by HAILEY Verified Customer Verified Customer

Print

Adam and his team are great to work with. They took care of the battery issue on my truck very quickly. Thanks for getting me in and out. of the battery issue on my truck very quickly. Thanks for getting me in and out. More

by BILL@ITDGCONSTRUCTION.COM Verified Customer Verified Customer

Print