Adam Jidd | Page 34

Awful experience at every step Lies from the outset. I asked the sales guy (Luca) specifically if he'd been in the vehicle. He told me he had. I asked had it been in an accident? He Lies from the outset. I asked the sales guy (Luca) specifically if he'd been in the vehicle. He told me he had. I asked had it been in an accident? He told me it had not. I have all records/logs of the call. I applied for financing and told the dealer it would be a few days before I could get there as I live 750 miles away. Before i ended the call I asked the sales guy if there was anything I should be aware of before leaving my state to pick the vehicle up. He replied no. I arrived three days later, after driving 750 miles, I was tired and wanted to pick the vehicle up and go. Instead, I was sat with Jeff, an untrained, nervous sales guy. During the test drive, where the car seemed to drive quite well I asked Jeff if we could take the vehicle on the highway. Jeff replied that the highway was too far away. Please be aware that at this point, I had no reason to question the honesty or integrity of this dealership. When I got back to the dealer, I specifically asked Jeff NOT to pull credit as I had approved credit and I wanted to leave as soon as I could. Within minutes I was notified from Credit Karma that Jidd had indeed run my credit. I asked Jeff why this was done. He looked puzzled. I was then appoached by a sleezy sales guy saying they could beat my rate and lower my payments. I told them I didn't want that. I did not want my credit being pulled again. I was then subjected to 5 hours of negotiation, where I was lied to, had my trade in keys refused to be returned to me, on three occasions, had to ask for the manual no less than 6 times, was basically strong-armed into going through BMW financial services just to get out of there. To top it off, the vehicle I bought had several issues. Still does. It was smooth as silk up to 60 MPH, but at 60 and above the steering wheel wobbled all over the place and was much worse in braking. Daytime running light doesn't work on drivers side, drivers side door remains slightly open, which you cant see at low speeds but can hear at speed. The washers don't work. And despite me testing the hood pull, which I pulled on the test drive, Jeff had concealed the fact that the handle itself was completely missing. I think it's illegal to sell a vehicle without a working hood pull? Probably. Dealer quoted $2500 to get all these things fixed. Jidd initially, after several heated conversations, offered $300. What a joke - amateurs. After further heated negotiation, they agreed to offer $700. Only if I stayed quiet. I took the money, because we needed it to get the car somewhat road worthy, but I am not remaining silent on it - sue me. You'll lose. It doesn't end there. All the materials I was given told me that the cars servicing had been taken care of by Jidd. This is lies. The oil is 30k - 40k old, the air filter had never been changed (on a 5 year old car). If you purchase from them (I recommend not), do your homework. Insist on a full demonstration, record all conversations, go pre-approved, tell them you have 2 hours maximum to complete the transaction, READ everything, trust no one, check the car out thoroughly at speed, check everything works. Jidd seems to eat spare keys - insist that a spare key is included in the price and only visit the dealership when they confirm that two keys indeed come with the vehicle - make sure you deactivate the lost/missing key at the main dealer - selling keys and addresses does happen. Don't release your trade in keys until you can be with them when they test drive it - you want to confirm the condition and findings otherwise you might get abused at the point of negotiation - and don't give them the keys until YOU are happy you are going to accept the new vehicle. Shady shady dealer - steer clear. My advice - go elsewhere - their prices are such because they cut corners, mistreat their customers and lie. More

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Teenager's first car I was looking to find a decent used car for my teenage son. I was impressed with the entire process from start to end. I think we made a solid purchas I was looking to find a decent used car for my teenage son. I was impressed with the entire process from start to end. I think we made a solid purchase - any family or friends I know looking for a vehicle will certainly get a referral from me. More

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Excellent experience Jimmy and Donnie made the sale process very transparent and efficient. I was running short on time and they did everything within their power to speed Jimmy and Donnie made the sale process very transparent and efficient. I was running short on time and they did everything within their power to speed up the process while staying within the lines of the deal making process. More

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Thank you! Bashar was a great help on my way to buy my car. He helped me in every way possible and provided me with an amazing customer service. He was very frie Bashar was a great help on my way to buy my car. He helped me in every way possible and provided me with an amazing customer service. He was very friendly and supportive. Its was a pleasant experience! I will definitely recommend this place to anyone. More

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Buying a new car I had a good experience buying my vehicle the staff is really helpful. My sales person was awesome! Everyone made me feel really comfortable.. I had I had a good experience buying my vehicle the staff is really helpful. My sales person was awesome! Everyone made me feel really comfortable.. I had a great experience at Jidd Motors! More

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Personal , Hands on service The best service from my Sales person Jimmy Palmisabo, GM Sean and Finance Donnie. They made sure I got the best deal and. Delivery my car in pristine The best service from my Sales person Jimmy Palmisabo, GM Sean and Finance Donnie. They made sure I got the best deal and. Delivery my car in pristine condition. I'm almost an hour away but I'm a customer for life. I will definitely be referring my friends. Thanks Guys More

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Wonderful Customer service I would like to thank Frank Longo for taking special care of us. He’s patient and kind, explained all of our car options and ensured that all of our q I would like to thank Frank Longo for taking special care of us. He’s patient and kind, explained all of our car options and ensured that all of our questions were answered. More

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DON'T BUY A CAR FROM JIDD MOTORS I STRONGLY SUGGEST THAT YOU NOT BUY A CAR FROM JIDD MOTORS!!! I worked a deal and obtained financing for a car in one day, however it took over a mon I STRONGLY SUGGEST THAT YOU NOT BUY A CAR FROM JIDD MOTORS!!! I worked a deal and obtained financing for a car in one day, however it took over a month for the finance department to get me the documents to sign after repeated corrections and their attempt to charge me fees that were not a part of the original deal. The repairs that the dealer promised to make were not completed and after five weeks I finally have my car but no paperwork to get the vehicle registered (NO EXAGERATION). I have repeatedly shared my concerns with the sales person Frank Bellio who has been indifferent, along with his manager Luca Iacovella who has not taken the time to correct any of Frank's actions, but rather has only rudely spoken to me after admitting the Frank Bellio was incorrect in his actions. It is appalling and blatantly inconceivable how Jidd Motors can stay in business with treating their customers with such disregard. This has been the worst car buying experience I have ever had. More

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Great dealership Words can't explain how much I appreciate the assistance that Maurice and Sean provided. Great customer service and highly recommended. Thank you Maur Words can't explain how much I appreciate the assistance that Maurice and Sean provided. Great customer service and highly recommended. Thank you Maurice and Sean!!! More

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Great service! Just bought my 3rd and 4th cars from Jidd From Adam to Arthur to Mark to Tom to Frank to Sean to Donnie these guys are the best. They work to make any deal happen. Thanks guys once again! From Adam to Arthur to Mark to Tom to Frank to Sean to Donnie these guys are the best. They work to make any deal happen. Thanks guys once again! More

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