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Adam Lopez
Adam Lopez at Sierra Honda

Adam Lopez

Service Advisor

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.9
242 Reviews
4.9

242 Reviews

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242 Reviews of Adam Lopez

October 29, 2025

Dealership Rating
Employee Rating

The dealership has a good welcoming staff with very informative details about their overall service. More

by julianramirez401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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October 26, 2025

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Employee Rating

Excellent work they did on my Honda civic 2024. Very helpful and friendly people that are professional. I loved it will come for my next oil change definitely thank you. More

by FUNLIKE689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng

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Oct 28, 2025

Sierra Honda responded

We look forward to welcoming you back for future services for your vehicle. You have our appreciation for your loyalty and review for Kevin and Adam. Don't hesitate to reach out to us anytime you need our services.

October 25, 2025

Dealership Rating
Employee Rating

Adam was friendly, knowledgeable, and prompt. Unlike previous agent, was not focused on persuading me to have as much work done as possible in one visit. More

by pvr
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2025

Sierra Honda responded

Thank you for your feedback! It pleases us to know you feel comfortable with Adam’s help. Feel free to request him for any future visits because we want you to feel at ease anytime you come to visit us for automotive services.

October 24, 2025

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Employee Rating

Thank you Kevin Eng for your excellent customer service. You were friendly, professional and helpful. I'm grateful to have a reliable dealership. More

by athewayhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Stephanie Sanchez

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Oct 24, 2025

Sierra Honda responded

We're delighted that Kevin Eng provided the excellent customer service with his friendly, professional, and helpful approach. Being seen as your reliable dealership is the highest compliment we could receive. Thank you for your trust and your business, and we look forward to continuing to serve you!

October 21, 2025

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Employee Rating

Do not list service prices online. Did not return stem valve caps to two tires. More

by td5990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Sierra Honda responded

We sincerely apologize for not returning the stem valve caps to your tires. That's an oversight we should have caught. We also appreciate your feedback about listing service prices online and will take that into consideration. Please contact us directly so we can address the valve cap issue. We're sorry for the inconvenience.

October 20, 2025

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Employee Rating

The dealership looks amazing and Adam, who was the service guy that helped me was awesome. He knew what my car needed. He didn’t try to oversell me anything and any question I had he was fast to answe More

by Car 0376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Sierra Honda responded

We're thrilled that you love the look of our dealership and that Adam provided you with awesome service. His knowledge, honesty in not overselling, and quick responses to your questions are exactly what we value. We're so glad you feel confident that your car received exactly what it needed. Adam will be delighted to hear this. We appreciate your trust and look forward to serving you again!

October 18, 2025

Dealership Rating
Employee Rating

The dealership looks amazing and Adam the service guy that took care of my car was friendly and addressed all my concerns and questions about my car. More

by Car 0376
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 19, 2025

Sierra Honda responded

It’s wonderful to know that Adam made your visit such a positive experience. His professionalism and friendliness truly shine through in how he cares for each guest. We’re so glad he took the time to answer all your questions, and we’re happy you enjoyed the look and feel of the dealership too!

October 16, 2025

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Employee Rating

Great communication. Fast service. I like that this location offers an Uber back to my work. More

by Rico Marshello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Sierra Honda responded

Rico, Clear communication, fast service, and convenient options like our Uber rides are all part of how we strive to make every visit stress-free. Thank you for your kind words, we’re happy you enjoyed your experience and look forward to seeing you next time!

October 15, 2025

Dealership Rating
Employee Rating

I’m happy with the service received and the customer service received, good timing quoted too More

by VLGARCIA722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Sierra Honda responded

Providing professional, timely, and transparent service is always our goal. Thank you for your 5 star review, we’re happy everything went smoothly and look forward to seeing you next time!

October 14, 2025

Dealership Rating
Employee Rating

No waiting. Services took place at the time of appointment. Also appointment availability was convenient. More

by ZULIMA9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Sierra Honda responded

Thank you for your 5-star rating! It is always our goal to ensure our guests are comfortable with their visit, and we are glad that our team took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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