703 Reviews
Write a Review703 Reviews of Kevin Eng
August 10, 2026
Kevin Eng at Sierra Honda always provides us with excellent customer service. Our experience with him last week was no exception. He is friendly, courteous, and makes sure we understand what needs excellent customer service. Our experience with him last week was no exception. He is friendly, courteous, and makes sure we understand what needs to be done and why. We very much appreciate his professionalism, knowledge, and kindness. More
August 09, 2026
It was disappointing that I scheduled to have not only my first service but also to address some technical issues in which I addressed over the phone when setting up the appointment and when they called to c first service but also to address some technical issues in which I addressed over the phone when setting up the appointment and when they called to confirm I would be going in to be told they don’t have time and to schedule for another day. I never had this type of service with Toyota so it’s so disappointing. More
August 08, 2026
I can't say much, as I have not often requested service from this dealership. However, the offices appeared to be neat and clean, and the various agents seemed efficient at what they were doing at the time from this dealership. However, the offices appeared to be neat and clean, and the various agents seemed efficient at what they were doing at the time. More
August 08, 2026
Very fast convenient service always a great experience ! They are very reliable and communicate with you They are very reliable and communicate with you More
August 05, 2026
Very helpful and patient. Good customer service. They were able to answer all of my questions Good customer service. They were able to answer all of my questions More
Other Employees Tagged: Edgar Medrano-Hurtado, Tom Redd, John Del Rio , One other employee who helped John Del Rio was also excellent . I thought his name was Cameron
August 03, 2026
Making the appointment was quick and easy. Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me. Kevin is a pleasure to deal with and I feel he is honest about what needs to be done which is extremely important to me. More
July 31, 2026
Kelvin, our Service Manager at Sierra Honda, has served as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of s as my primary point of contact since Mr. Howard's departure, and I wish to commend his exceptional service. Kelvin consistently provides a level of service that aligns with the standards of a luxury automotive dealership. Upon my arrival, Destiny consistently offers a warm and familiar welcome during the vehicle check-in process. James and Stephen are also instrumental in meticulously documenting all pertinent details regarding the purpose of my visit. Furthermore, Chris W and Chris B consistently exhibit a welcoming demeanor and proactively inquire about any additional assistance I may require. Vanessa, the Service Advisor, is highly commendable for her pleasant disposition, extensive knowledge, and patient approach. Kelvin, thank you once again for your consistent attention to my needs. More
Other Employees Tagged: Adam Lopez

