Adam Lunn
Adam Lunn at Key Acura of Gainesville

Adam Lunn | Page 2

Service Advisor

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Adam Lunn

May 02, 2026

Dealership Rating
Employee Rating

They are the nicest most efficient people and service is perfection !!! They are super! More

by BRANTB65
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

May 02, 2026

Key Acura of Gainesville responded

We’re glad our team provided friendly and efficient Acura service. Adam is thrilled to hear you considered everything perfect. Thank you for sharing your experience. The difference is Key

April 28, 2026

Dealership Rating
Employee Rating

I think the service department as a whole took good care of my car. Just got my car back yesterday but so far I am pleased with the work that was done. More

by JACHRISTIE0
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 28, 2026

Key Acura of Gainesville responded

It’s wonderful to hear your Acura RL is performing well after its recent service. Adam and our service team appreciate your feedback and look forward to assisting you again. The difference is Key

April 25, 2026

Dealership Rating
Employee Rating

The service rep was very courteous and service was performed in a very timely manner! More

by dfcmd56
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 26, 2026

Key Acura of Gainesville responded

Thank you for the five-star rating. It’s great to know Adam provided courteous service and completed work on your Acura RDX promptly. We look forward to assisting you again. The difference is Key

Apr 27, 2026

Key Acura of Gainesville responded

Thank you for the five-star rating. It’s great to know Adam provided courteous service and completed work on your Acura RDX promptly. We look forward to assisting you again.

April 25, 2026

Dealership Rating
Employee Rating

Adam helped me checking my warranty for my flat tire, contacting the tow company, tire rotation, oil change and even washed my car. Great costumer service. Thank you?????????? More

by CJAIME
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 25, 2026

Key Acura of Gainesville responded

Hello, thank you for recognizing Adam’s support with your warranty check, tow coordination, tire rotation, oil change, and car wash. We’re glad your Acura MDX is taken care of and back on the road. Safe travels, and we appreciate your feedback. The difference is Key

Apr 27, 2026

Key Acura of Gainesville responded

Hello, thank you for recognizing Adam’s support with your warranty check, tow coordination, tire rotation, oil change, and car wash. We’re glad your Acura MDX is taken care of and back on the road. Safe travels, and we appreciate your feedback.

April 25, 2026

Dealership Rating
Employee Rating

We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever More

by DavidK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Key Acura of Gainesville responded

David, thank you so much for sharing this. We’re thrilled to hear your first SUV purchase with us was such a smooth and pressure‑free experience. Erik and our entire team take pride in making the process easy, transparent, and centered on the customer’s needs — so it means a lot to see that reflected in your visit. We appreciate you choosing Key Acura for your purchase, and we’re honored to be your dealership of choice going forward. We look forward to helping you with all your future vehicles. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 25, 2026

Key Acura of Gainesville responded

Craig, thank you for the incredible review. We’re grateful you trusted us with your daughter’s new ‘25 ADX — helping a family make the right decision for their kids is something we take very seriously. I’m glad we were able to give you our best price upfront and make the entire experience simple, honest, and hassle‑free. Delivering the vehicle to your home was our pleasure, and we’re here for you, your daughter, and your whole family for anything you need going forward. We appreciate you choosing Acura of Gainesville and look forward to being your trusted dealership for many years. — Louis Costales, Acura of Gainesville

Apr 25, 2026

DavidK responded

Thank you for running such an honest and above the board car dealership.

April 25, 2026

Dealership Rating
Employee Rating

Manager Joe is a pleasure to work with. He has been helpful all the way. He is an asset to your team and has helped me understand the maintenance schedule for my car. I am pleased to work w More

by Conny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr, Joe Siebenaler

Apr 25, 2026

Key Acura of Gainesville responded

We’re thrilled to hear that Joe made your service experience so informative and smooth. It’s great that he helped you understand your Acura Integra’s maintenance schedule and provided excellent service. We look forward to assisting you again. The difference is Key

April 23, 2026

Dealership Rating
Employee Rating

Had a great experience at Key Acura of Gainesville, will definitely go back again soon. More

by KNOTTV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Key Acura of Gainesville responded

Thank you so much for the great feedback! We’re thrilled to hear you had an excellent experience with our team. We look forward to welcoming you back to Key Acura of Gainesville again soon — and we truly appreciate you choosing us. — Louis Costales, General Sales Manager Acura of Gainesville

April 17, 2026

Dealership Rating
Employee Rating

Had to call my husband to come get me because there was a wait~5 hours and no service to take me home. People were professional and car drove great. More

by RRDEAN21
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 19, 2026

Key Acura of Gainesville responded

Thanks for sharing your thoughts about your experience with Key Acura of Gainesville. We appreciate your business and hope to see you again soon! The difference is Key

April 11, 2026

Dealership Rating
Employee Rating

Adam made my experience smooth and easy! I also appreciated having a nice place to relax while I waited for my car to be serviced. More

by DB1121
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 11, 2026

Key Acura of Gainesville responded

Thank you for recognizing Adam’s efforts to make your Acura Integra service smooth. We’re glad our comfortable waiting area met your needs and look forward to helping you again. The difference is Key

April 09, 2026

Dealership Rating
Employee Rating

Excellent! On time, reasonable price, great staff Easy to schedule an appointment and clean restrooms More

by DELTA0MIKE
Recommend Dealer
Yes

Other Employees Tagged: Adam Lunn

Apr 09, 2026

Key Acura of Gainesville responded

We’re pleased the service visit for your Acura RDX was on time, fairly priced, and supported by our team. It’s great scheduling was straightforward and the restrooms were clean. Thank you for the five-star rating. The difference is Key

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