Adam Pals
Adam Pals at Certified Benz & Beemer

Adam Pals | Page 21

Sales Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

Contact Me
4.9
342 Reviews
4.9

342 Reviews

Write a Review

342 Reviews of Adam Pals

July 13, 2023

Dealership Rating
Employee Rating

These guys were great. My salesperson, Tim, was particularly helpful. I purchase the vehicle during the day and they delivered it to me that night. Great price, great s More

by garyq0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith , Sara Al Taay

Jul 16, 2023

Certified Benz & Beemer responded

Dear garyq430: We couldn't be happier that Tim and the CBB team were so friendly and helpful with your Tesla purchase. It's great that you got such a good price and that you would recommend CBB to others. We really appreciate your business and look forward to providing you with another 5 Star experience on your next visit.

July 05, 2023

Dealership Rating
Employee Rating

My experience at Certified Benz & Beemer was overall good. David Escalante was our sales rep. We did end up trading in my car for a bigger SUV. Although the buying process is very time consuming everyon More

by Samantha Vaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante , Kerry Abramson

Jul 07, 2023

Certified Benz & Beemer responded

Dear Samantha: We really appreciate your taking the time to share your positive feedback with us. We are glad that you gave us the opportunity to earn your business and that you would recommend CBB to others. Please let us know when we can ever assist you again in the future.

June 29, 2023

Dealership Rating
Employee Rating

Friendly people! Our salesman was Alexander and he is the best salesman I’ve ever dealt with! So down to earth, friendly, knowledgeable all with no sales pressure o More

by cactusclan
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tara Price, Alexander Smith

Jun 29, 2023

Certified Benz & Beemer responded

Dear cactusclan: You are so kind to take the time to share your wonderful compliments of Alexander and his 5 Star customer service. It's great to hear that he helped you have such a smooth and enjoyable car buying experience. Thanks so much for choosing CBB and we look forward to working with you again.

June 28, 2023

Dealership Rating
Employee Rating

Horrible experience. Con artists and time wasters. I’m a busy professional and took the time to drive 45 minutes to their dealership after sending multiple pictures and v More

by Eric
Recommend Dealer
No

Other Employees Tagged: David Escalante

Jun 30, 2023

Certified Benz & Beemer responded

Dear Eric: We are very disappointed (but unfortunately not surprised) to read your review. Rest assured, Certified Benz & Beemer is not in the business of wasting the time of our customers. While you did send photos of your vehicle prior to coming to our dealership, it is CBB's policy that it will not make a firm offer on the value of a trade-in without a physical inspection of the vehicle, regardless of whether there is an offer from another dealership. When we did have a chance to inspect the vehicle, we noted that the had been paint work done to the front of the vehicle. The inspection also revealed that the vehicle needed rear brakes and a battery. Taking into account these expenses, a trade-in offer was lowered than you expected. When we tried to explain the basis for the lower offer, you asked for your keys and left. We understand that you were not happy with your interaction with our Sales Manager and have shared your comments with our Management Team in an effort to improve our communication with our customers. That said, both our General Sales Manager and General Manager each attempted to reach out to you to get more information regarding the paint issue in an effort to see if we could work something out. However, you were not interested in communicating with us and preferred to post negative reviews on social media. I personally welcome the opportunity to speak with you about your experience to see if there is anything that I can personally do to assist you. Sincerely, Jack Schneider, Owner

June 04, 2023

Dealership Rating
Employee Rating

Certified Benz and Beemer was fantastic to work with. I will definitely be back. Tuan was great, due to my work schedule most of the work had to be done by text and email which he gladly helped with. More

by dmathews1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Jun 06, 2023

Certified Benz & Beemer responded

Dear dmathews1126: We really appreciate your 5 Star review! It is great to hear that Tuan was so friendly and helpful with your Tesla purchase. Thanks so much for giving CBB the opportunity to earn your business. We look forward to being there for you in the future.

May 28, 2023

Dealership Rating
Employee Rating

Levi Howard Sara Adam And Chris all worked very diligently to get me in the car of my dreams. 🔥 More

by marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Nall , Sara Al Taay, Howard Kulman, Levi Polege

May 31, 2023

Certified Benz & Beemer responded

Dear marty: Nothing makes us a happier than to help our customers get their dream car and at the same time provide them with exceptional service. It's great to hear that Levi, Howard, Sara, Adam and Chris all contributed to achieve that. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future.

May 17, 2023

Dealership Rating
Employee Rating

Wonderful experience! !! Positive vibes and great connections. Thank you Tuan and Jimmy so appreciate you both!!! Will come back. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham, Jimmy Rowe

May 17, 2023

Certified Benz & Beemer responded

Dear Lisa: On behalf of Tuan, Jimmy and CBB, you are very welcome! Thanks so much for letting our customers know about how wonderful your Land Rover purchase was. We really appreciate your business and are excited that you intend to return again in the future. We look forward to providing you another 5 Star experience when you do.

May 18, 2023

Certified Benz & Beemer responded

.

May 08, 2023

Dealership Rating
Employee Rating

TIM! !!! Professionalism, hospitality, kindness and genuineness at its BEST!!! Certified Benz & Beemer should change their name to Customer Service Benz More

by Tre' tuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James, Tim Smith , Sara Al Taay, Dana Rowe, Steve Wade

May 08, 2023

Certified Benz & Beemer responded

Dear Tre'tuck: On behalf of Tim and CBB, you are most certainly welcome. We gotta say that we like your proposed new name for CBB. It's great that you loved our friendly, fully transparent and zero-pressure sales process. We cannot thank you enough for your very kind words and support. Please let us know when we can provide you with another 5 Star experience in the future,

April 24, 2023

Dealership Rating
Employee Rating

Excellent service. The process was easy and very efficient. I couldn’t be any happier. More

by Mble
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tuan Pham

Apr 24, 2023

Certified Benz & Beemer responded

Dear Mble: We also couldn't be more pleased when reading your review! It's nice to hear that Adam and Tuan provided you with excellent customer service with your recent Lucid purchase. Thanks so much for your kind words and support. Please let us know when we can ever assist you again in the future.

April 24, 2023

Dealership Rating
Employee Rating

Great service! Really appreciated everyone’s support and no pressure way of taking care of us! More

by Wichelmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood, Don Powell, Steve Wade

Apr 24, 2023

Certified Benz & Beemer responded

Dear Wichelmann: We couldn't be happier to hear about the great customer service, without any pressure, you received from the CBB team. Thanks so much for your business and we hope you enjoy your Porsche for years to come. Please keep CBB in mind should you need anything in the meantime.

...
21
...

Dealership Inventory (341 Vehicles)

used 2025 Mercedes-Benz GLE 450e car, priced at $65,599
2025 Mercedes-Benz GLE 450e
used
White exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz GLC 300 car, priced at $53,399
2024 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Lexus LX 600 car, priced at $84,899
2023 Lexus LX 600
used
Eminent White Pearl exterior
Automatic
Four-wheel Drive
used 2020 Lincoln Corsair car, priced at $29,099
2020 Lincoln Corsair
used
Pristine White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLE 350 car, priced at $45,099
2023 Mercedes-Benz GLE 350
used
Mojave Silver Metallic exterior
Automatic
Rear-wheel Drive
used 2024 BMW i5 car, priced at $44,599
2024 BMW i5
used
Oxide Grey Metallic exterior
Automatic
Rear-wheel Drive