Adam Pollard | Page 2

So far every experience I've had at Mandal has been exceptional. From purchase to service. Always professional, polite, helpful exceptional. From purchase to service. Always professional, polite, helpful More

by Morgan Verified Customer Verified Customer

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Mandal always does a top notch job on the service. They are always professional and take care of my service needs. I don't have anything negative to say about the service department. They are always professional and take care of my service needs. I don't have anything negative to say about the service department. More

by JYOUNG2425 Verified Customer Verified Customer

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I purchased my Civic from this dealership, and within the first month I started experiencing serious issues. The battery kept dying, and I later found out there was a problem with the tensioner that caused t first month I started experiencing serious issues. The battery kept dying, and I later found out there was a problem with the tensioner that caused the belt to rub, contributing to the issue. I replaced the battery myself, but the problem continued. After taking it to AutoZone, I was told the alternator is bad, and replacing it will cost around $600 — meaning the new battery didn’t solve anything. On top of that, the tires were already worn down and had to be replaced shortly after purchase. What’s most frustrating is that the warranty barely covered any of these repairs — only about $300 — leaving me to pay the majority out of pocket. As a service member, it honestly feels like I may have been taken advantage of. I do want to say the dealership staff may not have been aware of these underlying issues, but having this many problems within the first month of ownership is still unacceptable. I love Civics, but this experience has been disappointing. More

by williamsmarcus077 Verified Customer Verified Customer

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Everything was perfect. Walked in for an oil Change and tire rotation. Was very quick and Toby was super informative of everything. Walked in for an oil Change and tire rotation. Was very quick and Toby was super informative of everything. More

by jamielc30 Verified Customer Verified Customer

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Got right to it, once done it took some time to get the paper work ready to pay and go. The procedure to submit this review sucks. paper work ready to pay and go. The procedure to submit this review sucks. More

by smcallister172 Verified Customer Verified Customer

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Adam is very knowledgeable and a very pleasant service advisor. He answered any and all questions for both my husband and I and even worked with another dealership over some issues. Everything was great. advisor. He answered any and all questions for both my husband and I and even worked with another dealership over some issues. Everything was great. I was highly impressed with the dealership and the employees that we encountered. More

by baldwinlana Verified Customer Verified Customer

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Professional and personal service greatly recommend for sales and service. Clean location and great people. sales and service. Clean location and great people. More

by pochebkphjp Verified Customer Verified Customer

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Horrible. .This dealership will not fix your vehicle. I would not recommend buying from Mandal. .This dealership will not fix your vehicle. I would not recommend buying from Mandal. More

by kadenkinlee Verified Customer Verified Customer

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The dealership is going above and beyond to make sure the defect on a fender on the brand new wrangler is being replaced…Cameron has been a breath of fresh air…so on top of of everything and very helpful… defect on a fender on the brand new wrangler is being replaced…Cameron has been a breath of fresh air…so on top of of everything and very helpful… More

by jimtwall Verified Customer Verified Customer

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My Durango was fixed fast and there was an area to watch TV and free snacks and drinks available. The service manager was very polite and helpful. TV and free snacks and drinks available. The service manager was very polite and helpful. More

by bghall426 Verified Customer Verified Customer

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