Adam Reynolds
Adam Reynolds at Rocky Mountain Auto Brokers

Adam Reynolds

Finance Manager

Rocky Mountain Auto Brokers

4912 Carrera Pt
Colorado Springs, CO 80923

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4.4
61 Reviews
4.4

61 Reviews

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61 Reviews of Adam Reynolds

September 12, 2025

Dealership Rating
Employee Rating

Makes you feel abused afterwards. It’s all nice up front then look at the extra charges. Almost 8k in extra charges. Never again!!! More

by CINDYSISTERMOM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Pigg

August 30, 2025

Dealership Rating
Employee Rating

Easy, Simple, Friendly, and willing to help you out when they see something wrong. Great experience at a dealership. More

by MASSIE.E.ROBERT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Neiman Lee

Sep 03, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

August 29, 2025

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Employee Rating

They don’t deliver on their promises! There was a work order to fix some thing on my vehicle, but they couldn’t get it done in the two days they had it before we were heading out of town. More

by lori_jenness
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Sep 03, 2025

Rocky Mountain Auto Brokers responded

Hello Lori, thank you for the opportunity to earn your business and for leaving a review of your perception of your experience however this information is not the full picture. They did have an open repair order to fix the problem and we were going to complete the work as we told you we would, unfortunately we could not accommodate the repair in two days as you were moving out of town which we as a dealer don't have control of. We did try to remedy the situation by giving you the money we had set aside to do the repair at our dealership so you can apply it to the repair facility or your choice, the quotes your were given from other business's were higher retail amounts than what we could pay to do the repair for internally at our dealership but you were not satisfied with our dealerships solutions to your circumstances from moving out of town. In regards to the discount that we did in fact give you, the internet price we had advertised was $14,998 and we reduced it for you down to $13,915. We advertise every vehicle showing the dealer and handling on our website and nothing was added back in. As to the title concern, it takes 6-8 weeks to get you the title depending how busy the DMV is and is out of the dealers hands. My sales manager Troy communicated to you and kept you up to date on everything, you just were not satisfied with your desired outcome. I would encourage you to please update your review to be accurate as we tried to accommodate you with your circumstances from moving. Thank you, Ricky Geise General Sales Manager

August 03, 2025

Dealership Rating
Employee Rating

Did not appreciate the lack of transparency of the numbers for my purchase. I paid over 2k over the sticker price and they never showed me the numbers. Sealed my receipt in an envelope so I couldn't More

by smg17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Pigg, Troy Sherrill

Aug 05, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers. I just wanted to take the time to thank you for your review and to apologize for you feeling like you received a less than perfect experience, However our dealership is full disclosure and transparent about all the figures, you as a customer have 7 signatures disclosing the price, taxes, and fee's acknowledging you understand and agree to all the figures and terms of the purchase. Our prices are aggressive to be competitive nation wide so to say you were swindled is not correct but I would love to talk further about your experience to go over the purchase with you fully again and see if there is anything we can discuss further in order to rectify the situation and update a more satisfactory review?

Aug 05, 2025

smg17 responded

I gave signatures with no real transparency on the numbers. I felt it was odd to never see any real numbers out side of the figures I was given. Also when the sticker price was just below $26k and on the bill of sale stating over $27k that's pretty slimy. I had no transparency in my sale price just figures that I had no reference, just a blank paper. I was extremely confused why I paid almost 4k over the sticker price. It wasn't until I opened the sealed envelope did I find out your finance guy swindled me

August 02, 2025

Dealership Rating
Employee Rating

Good fast service. Hopefully saved me from spending $2k on repairs that another service center said I needed. Only issue is once again I had to put my car back togethe More

by richardjwaples
Recommend Dealer
Yes
Aug 04, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 30, 2025

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Employee Rating

i came in to buy a car with some money down and so so credit , on a audi the sales team made it happen for me i got the payments i wanted and i drove off with a beautiful car. Thank you Rocky mountain au More

by nick3434
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kim Aderholt, Ricky Geise, Michael Sapanaro , Steven Falzon

Aug 01, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the General Sales Manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 20, 2025

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Employee Rating

I will never buy a car from there again. It took 10 days for delivery. I was provided a loaner car twice. The first car I was told to bring back early because they were in the process of sel More

by JOCIHOWARD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rafael Lopez Baez, Jeremy Pigg

Aug 04, 2025

Rocky Mountain Auto Brokers responded

Hello, my Name is Michael, I am the Parts and Service Director with Rocky Mountain Auto Brokers. First I would like to apologize for the poor experience you had with us on our last visit. I would very much so like to speak with you pertaining to your concerns. So please contact me so we can discuss details and see if there is any other avenues we can take to possibly address your concerns. I would like to help you with this situation if you would be ok with this. If so please feel free to contact me so that we can discuss a possible resolution for you. My email: mike@rmabinc.com and direct phone line 719-477-9009 ext.2001, Thank you.

July 13, 2025

Dealership Rating
Employee Rating

It was a pretty good esperience. It was fast and the car was good considering the low price the service was good as well. More

by Corbin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

July 12, 2025

Dealership Rating
Employee Rating

Very helpful in all areas from sales to closing. All went smoothly for the sale. More

by edntevie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Ricky the sales manager here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

June 18, 2025

Dealership Rating
Employee Rating

Jeremy helped me out with the few issues I had with the breakers and an oil change. More

by KENSBREWIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Pigg

Aug 04, 2025

Rocky Mountain Auto Brokers responded

Hello, this is Michael Sapanaro, Parts and Service Director here at Rocky Mountain Auto Brokers and I just wanted to take the time to thank you for your positive experience. We appreciate you letting us have the pleasure of earning your business now and in the future!

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