"Quick and easy "
I have been going through several financial disputes over a long period of time where I have been building up my credit up for several years now patiently waiting to get into my dream car a ford mustang. After years of saving up and building my credit I stumbled upon Neiman and rocky mountain auto brokers after I was turned down by so many other dealerships. Not only did they get me approved they were patient and kind throughout the entire process and I couldn’t be happier with the outcome. Not only did they give me a proof but they got me a prude on my dream car. Nice to finally have a win in my life it has been full of ups and downs. All the hard work I have put in over the years has finally paid off and I could never be happier. Thank you Neiman and the rest of rocky mountain auto brokers for making one of my biggest dreams/goals come true. I am forever grateful! Thank you all so much. I really can’t thank you all enough.
"Happy customer "
Upon walking into Rocky Mountain auto brokers Neiman greeted me with open arms and was nothing short of an amazing young man to work with. My wife had gotten into a previous accident damaging her old car so we had been looking some time to get into something new. Neiman was patient and kind with us to find exactly what we were looking for. The customer service and entire sales process was easily the best experience that we have ever had. Thank you so much Neiman. We definitely plan on coming back to see him and Rocky mountain auto brokers in the future
I went to Rocky Mountain because my boyfriend had recommended them. The salesman and the general manager were very helpful with my situation. The general manager even called in a few favors to be Work with me. Which was amazing and I’m thankful for. BUT at the end of the sale, I felt pressured because they put me in so many different vehicles saying i was qualified for this one and so on but I wasnt qualified for any of them. Basically wasted my day there looking at 5/6 different cars. After leaving with a car I wasn’t very happy with(but with the situation I was in, it was understandable) they proceeded to constantly contact me the following day, what it feels like every other hour about more paperwork they needed. Which is understandable but I have working 9-9 job, with chiropractic and message therapists appointments and I can’t just drop everything I’m doing to get the paperwork to them. I told them I would get it to them as soon as possible(which I did the following next day). Paperwork was finished. But they were STILL constantly trying to contact me every hour about more steps I need to do to finish the process. Why didn’t they tell me at the sale that they would be contacting me about finishing procedures so I could be prepared to take these phone calls? I’m not understanding. I told them I would do it the finish procedures on my next off day fore I am busy working and managing. The general manager reach out to me and basically told me they were going to pick up the vehicle if I didnt finish the tasks and charge me for the use of the vehicle . I AM BUSY. I CANNOT DROP EVERYTHING IM DOING TO FINISH THIS. If it was such an urgent it should have been done at the sale. The manager gave me until the following morning to finish the tasks or he will take the car back.
How unprofessional? I understand the paperwork is very important and the companies they work with are as well. But they gave me 1 day to contact this company. They constantly blew up my phone. THEN threatening to take my vehicle back. So it being such a urgency I rescheduled my appointment and took time and tried to contact the company they wanted me to contact so my vehicle doesn’t get taken away. I tried to contact the company numerous of calls and I left 3 voicemails and no word back. This is ridiculous. Threaten to take my vehicle but I can’t get thought to their third company. Again ridiculous.
I wouldn’t have had such an issue if 1. They would have contacted me less. Blowing up my phone every other hour is very unprofessional. And 2. If the general manager didn’t threaten to take my vehicle after 1 day of not contacting their third company.
This place is a good place if you have NO WHERE else to go because they work with most situations but honestly I would not recommend them otherwise.
Fast and friendly service. Neiman was knowledge and worked with us to have an enjoyable buying experience. No pushy salesman and had exactly what we were looking for.
"Greatest Salesman Ever"
As soon as we walked in, we were greeted by the door by Neiman. He was very kind and looked at all the car options available within our price range. After giving us a few different choices, we picked one to test drive. Neiman went with us on the test drive and was very kind and took us all over while talking to us and laughing and having a good time. When we got back he talked over prices with us and was very easy to get along with. I felt like I was buying a car from an old friend of mine and I have never met him before. I will definitely recommend this place and Neiman in the future. I will even come back to this place if I ever need another car!
"Nothing but love "
The last several days have been rough for me and my wife...aside from needing a new car we have been dealing with alot of personal family matters. Getting into a new car for our family had been on the list for several weeks heading into the new year where we came across Rocky Mountains into brokers and our salesperson Neiman. He was an amazing guy that helped us get into a new car through all the troubles we’ve recently had. The entire process was simple and easy. We really want to thank Neiman and several other members of the staff for taking such great time, patience and care with us. We are forever greatful. We’ll be back in several months for Another vehicle for the family.
"Simple and easy"
Neiman was a pleasure to work with. He was a very polite young man that was easy to work with. He was very professional and nothing short of excellent. He is one of the brightest if not the brightest spot at the dealership. Thank you so much for helping Neiman. It was a joy.
Nieman is an amazing young man that assisted us with getting a new car for our family. Our family has a long history of Acura vehicles where we were looking at yet another. Nieman was nothing less than helpful, polite and very outgoing. We enjoyed every bit of this experience working with him. We plan on coming back to buy several other vehicles from him and Rocky Mountain auto brokers.
Neiman, Dan, and Jeff were more than awesome salesmen. Not only did they help me find the perfect car they were very easy to work with, knowledgable and more then happy to negotiate with. If anyone is looking for a new car, these are the guys to work with. Thank you all so much!
"Great Experience. Very professional! "
We had a great experience. All the staff was very professional and they worked with our income. I will recommend Rocky Mountain Brokers to anyone interested in buying a new vehicle!