Easy, honest, and quick.
Everything I want in a car buying experience. Thank you! Much
Everything I want in a car buying experience. Thank you! Much
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by rphillips12003
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Rickard
Dec 20, 2023 -
Byers Toyota responded
Thank you so much for your 5-star review and for choosing Byers Toyota as your car-buying destination! We strive to provide our customers with honest, easy and quick experiences every day and we're thrilled that you found that in our dealership. We appreciate your support - please don't hesitate to reach out if there's ever anything else we can do for you.
This was my second time coming to Byers Toyota.
Hands down, the best dealership I’ve been to. Not only do they have a good selection of vehicles, their staff are very kind and helpful too.
Hands down, the best dealership I’ve been to. Not only do they have a good selection of vehicles, their staff are very kind and helpful too.
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by ChrisD
Verified Customer
Verified Customer
Other Employees Tagged:
Tyler "Ty" Barlow
Dec 29, 2023 -
Byers Toyota responded
Thank you for choosing Byers Toyota again, Chris! We are delighted to hear that our dealership continues to provide you with an exceptional car-buying experience. Our team takes pride in providing friendly and helpful service to all our customers. Thank you for your kind words and for being a loyal customer. We look forward to seeing you again soon!
Honest, efficient and helpful.
It was within one day from receiving first call from the sales to completion of purchasing my vehicle.
It was within one day from receiving first call from the sales to completion of purchasing my vehicle.
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by Jqh
Verified Customer
Verified Customer
Other Employees Tagged:
Josh Chadwick
Nov 08, 2023 -
Byers Toyota responded
Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
All good, all good, all good, all good, except the
minimum word requirement for this survey.
minimum word requirement for this survey.
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by barmarmi
Verified Customer
Verified Customer
Other Employees Tagged:
Nick Hedges
Nov 01, 2023 -
Byers Toyota responded
Thank you for the five-star review, and we appreciate your kind words! We are glad to hear that your experience was so positive. We apologize that the minimum word requirement for our survey was a bit of a challenge and we'll make sure to take your feedback into account when it comes to our customer satisfaction surveys in the future.
Thank you again for taking the time ot leave us a review. We hope you enjoyed shopping at Byers Toyota and look forward to having you come back soon!
Byers went above and beyond as far as my first service
appointment. My only wish is that the car wash was working as it apparently was broken and I couldn’t get my interior and exterior of the vehicle cle
appointment. My only wish is that the car wash was working as it apparently was broken and I couldn’t get my interior and exterior of the vehicle cleaned.
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by boatohio2007
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Butch Chipps, Tara Farmer, Jameson
Sep 06, 2023 -
Byers Toyota responded
Thank you for sharing your positive experience with us. We are delighted to hear that your Service appointment was just the way you expected it.
We strive to ensure that all aspects of a Service appointment exceed expectations, and we sincerely apologize that our car wash was broken and unable to give you what you wanted. We would love to make it up to you in the future by taking care of an exterior wash for your vehicle whenever; the next time you're near our dealership be sure to let us know!
Thanks again for choosing Byers Toyota for your service needs.
Sep 06, 2023 -
boatohio2007 responded
I got my car back last week from getting the towing package installed on my Toyota Highlander.
Wow, the service department only installed a four-pronged plug instead of a 5-pronged plug which is necessary on most trailers to release the brakes on a trailer when backing it in reverse. Why would they do that?
Adam at Byers maintained great communication throughout
my car buying experience, answered all my questions, and was overall very helpful. I would recommend him to anyone.
my car buying experience, answered all my questions, and was overall very helpful. I would recommend him to anyone.
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by brosnahan.7
Verified Customer
Verified Customer
Jul 20, 2023 -
Byers Toyota responded
Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.
Lease experience great.
Took early release promo to avoid turn in costs on previous lease. Paper work was quick and efficient (Josh) and sales staff was thorough and honest,
Took early release promo to avoid turn in costs on previous lease. Paper work was quick and efficient (Josh) and sales staff was thorough and honest, and efficient( Adam). I drove from Columbus for the dealership family experience ! My experience at Tansky Toyota was bad(rushed and high pressure). T.P.
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by Tpond
Apr 13, 2022 -
Byers Toyota responded
Hi, Thank you for trusting Byers Toyota to help with your vehicle needs. We appreciate your business and review!
Adam Rickard was a pleasure to deal with. Will highly
recommend him in the future. Financial office was very accommodating. Was a pleasure to do business there.
recommend him in the future. Financial office was very accommodating. Was a pleasure to do business there.
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by jbascleve
Verified Customer
Verified Customer
Other Employees Tagged:
Trevor McKinney
Apr 06, 2021 -
Byers Toyota responded
Thanks for for the positive feedback. We appreciate the business and the 5 Star rating!
Adam was great, he was super patient with me and made
sure to listen to my wants and needs. He made various recommendations and ultimately made sure to stay competitive with other dealers. He even got in
sure to listen to my wants and needs. He made various recommendations and ultimately made sure to stay competitive with other dealers. He even got in a car for me from another dealer that had exactly what I was looking for in the end.
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by NephiS.
Feb 25, 2021 -
Byers Toyota responded
Thanks for letting us know that Adam Rickard did an excellent job for you. We think he is great too, but always good to hear from a customer. Enjoy that new Toyota and thanks for choosing Byers Toyota for you new vehicle purchase.
Adam Rickard at Byers was very professional,
Knowledgeable and easy to work with when we just bought our brand new beautiful 2021 Highlander!! Great experience!
Knowledgeable and easy to work with when we just bought our brand new beautiful 2021 Highlander!! Great experience!
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by bev8
Verified Customer
Verified Customer
Feb 05, 2021 -
Byers Toyota responded
Great choice on the Toyota Highlander and thanks for choosing Byers Toyota for your purchase.. Nice the hear the Adam Richard did an excellent job for you. Happy Motoring