Adam Sauerland | Page 10

My recent pleasant experience with O'Daniel dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of dealership actually started with an online chat with Adam Sauerland, who provided some initial info via email about leasing as I began my inquiry of a new Charger. This led to a positive experience with the dealership when purchasing (leasing) a new 2014 Dodge Charger SXT (bright orange with black interior, nav/satelite, sunroof, chrome wheels). The sales professional Elizabeth Conner greeted me at the door and made me feel welcome and inquired if she could help me. She provided helpful information about the features of the new car and rode along for the test drive. I indicated I was interested in understanding lease rates/scenarios. I opted for a 36-month lease on a Charger in the showroom. The staff was prompt in assessing my trade in (Audi), and we came to agreement on a value, which was a relatively smooth discussion, which Elizabeth was instrumental in getting me a slightly better amount than initially offered. She was very efficient in gathering and processing my credit and financial information which was used to qualify me for the lease. Elizabeth introduced me to Bob Karr, Sales Mgr, and to Andrea Laux, Business Mgr. The paper signing process went very well and quick as Andrea was great at walking through the documents and offering additional optional programs to protect the new car, if desired; again, no hard sale, but a friendly approach. The staff promptly drove the car out of the showroom and gave it a last cleanup. I have purchase three vehicles from this dealership over the years (Chevy Astro, Mazda 929, and now this new Dodge Charger), and it has probably been a combination of great service, friendly staff, quality cars at reasonable prices that has kept me coming back. I have also had good service from the service department, including Curt Stauffer and Jenny Flanigan, the service techs. Elizabeth followed up with a courtesy call the next day to see if all was well. This whole team deserves this great review. Thanks Elizabeth! Doug 2/19/14 More

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My entire experience purchasing a car at O'Daniel Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to mak Fort Wayne was excellent and of the highest quality from a walk-in inquiry (sent there by the wonderful service department), to an appointment to make the purchase, and the final appointment to pick up the car. Everything was handled in a professional, efficient manner that was blended with a relaxed and friendly style. The review of the features while sitting in the car was most helpful. The pristine showroom was aesthetically appealing and comfortable. In addition I appreciated the follow-up process and the offer to come in any time if there are questions. Adam Sauerland is a professional in all aspects of his job--OUTSTANDING! More

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Follow up was very good and process went smooth. Adam was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. was always available and allowed us to test the vehicle and take our time to make our decision. Very easy to work with. More

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Excellent service and selection! Adam was great to work with and very helpful to find a jeep that within my budget. Thanks for all the help in buying my first jeep! with and very helpful to find a jeep that within my budget. Thanks for all the help in buying my first jeep! More

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This was my first car purchase by myself. I was terrified. Adam and Greg were wonderful and I couldn't have asked for a better experience. I never felt pressured or walked over. Everyone there is g terrified. Adam and Greg were wonderful and I couldn't have asked for a better experience. I never felt pressured or walked over. Everyone there is great! The car was perfect and I absolutely LOVE it! The price was great too which makes it even better. From the first contact to driving away with my 'new' car, the whole experience was better than I imagined. A huge thanks to the entire team there. I will definitely be sending others their way when they are ready to get a new car too. More

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This dealership is over 60 miles away from our home. This dealership goes above and beyond to please the customer. It is so worth the drive. Our salesman, Adam Sauerland, was absolutely wonderful. He This dealership goes above and beyond to please the customer. It is so worth the drive. Our salesman, Adam Sauerland, was absolutely wonderful. He found us the perfect vehicle and made the trade effortless. I wish the dealership was closer to home so I could use them for service also. I just can't say enough good things about the salesman and the dealership. They are both top knotch. The finance department even shopped around for us for a better rate. I will be referring all of our friends! More

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We had a great experience. Adam and Andrea were wonderful to work with. I am Very happy with my Jeep and would recommend this dealership. to work with. I am Very happy with my Jeep and would recommend this dealership. More

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We just bought a new Dodge Journey through Adam. The color we wanted was being transported at the time we met with him so we knew it could take several weeks before we were able to drive it off the lot. color we wanted was being transported at the time we met with him so we knew it could take several weeks before we were able to drive it off the lot. Adam was very proactive in communicating with us to let us know where the vehicle was at all stages and was always willing to answer any questions we had. After the Journey came in he took the time to go over everything in the vehicle to make sure we understood all the features we have. We enjoyed working with Adam and would definitely recommend him to anyone looking to have an enjoyable car buying experience. More

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Adam was great to work with!! A friend of mine and my boyfriend have both bought cars from Adam and because of his exceptional customer service, I knew that I wanted to work with him too. He went above boyfriend have both bought cars from Adam and because of his exceptional customer service, I knew that I wanted to work with him too. He went above and beyond my expectations. I've bought several cars and this was by far the best car buying experience I've ever had. Thanks Adam!! More

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I wanted to surprise my husband for his birthday with new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process new rims and tires for his Wrangler. During the process, we also purchased a new Jeep Liberty Jet. The customer service throughout the entire process was exceptional! The communication and updates I received from Adam as we were working on the surprise for my husband made the process great fun! Adam even followed up with me on his day off and was willing to stay late to meet my scheduling needs. Craig made sure we received the optimal rebates and Bob in finance was also a pleasure! We were 100% completely satisfied and would not go anywhere else! More

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