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Adam Toms

Overview Reviews (82) Inventory (474)

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Adam Toms

Adam Toms | Page 5

Sales Manager

Jim Ellis Chevrolet of Atlanta

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7

82 Reviews

Overview Reviews (82) Inventory (474)

Dealership Experience

6 yrs, 10 mos

Industry Experience

14 yrs, 4 mos

4.7

82 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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82 Reviews of Adam Toms

May 05, 2024

Dealership Rating

Employee Rating

Zane was great. He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forw He kept me informed about the Corvette that I ordered. Zane took time to show me every feature. Ned, I feel held up my process and went back and forward over the sales tax. I let him know the credit union in Louisiana would take car if my sales tax he kept pushing the dealership was going to held. That information was incorrect. It was not a pleasant experience with Ned, but I would definitely us Jim Ellis again with Zane. More

by Cardellkelly

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Ned Iwuji , Zane Cobb

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May 06, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Zane, and we're sorry that your experience with Ned was not as pleasant. Please contact us if you would like to discuss this further. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

April 24, 2024

Dealership Rating

Employee Rating

You guys did a great job thank you so much l appreciated for also delivering my car l wish you have a lots of more business thanks for also delivering my car l wish you have a lots of more business thanks More

by rafasa10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ralph Sorrentino , Patrick Bernard, David Cauthen, Denise Silva

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Apr 25, 2024 -

Jim Ellis Chevrolet of Atlanta responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Expect the Best! General Manager Ralph Sorrentino

April 09, 2024

Dealership Rating

Employee Rating

Good customer service! Everyone is very attentive. I was surprised also how quick the process was. Everyone is very attentive. I was surprised also how quick the process was. More

by ELISMIRANDA777

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ned Iwuji

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Apr 09, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! General Manager Ralph Sorrentino

March 30, 2024

Dealership Rating

Employee Rating

The sale went well but after a few miles of driving the vehicle the check engine light came on faulty catalytic converter. I was able to work it out with the dealership. Integrity is a special trait, than vehicle the check engine light came on faulty catalytic converter. I was able to work it out with the dealership. Integrity is a special trait, thanks Jim Ellis Chevrolet. More

by HJOTTLEY

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jaylan Jackson, Ian Killian, Jaylan Jackson

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Jul 05, 2024 -

Jim Ellis Chevrolet of Atlanta responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

Jul 03, 2024 -

HJOTTLEY responded

Just wanted to update this review, Jim Ellis has taken the vehicle back and refunded the money. They really made it right for me, and I would recommend them to anyone.

March 21, 2024

Dealership Rating

Employee Rating

Evan was my point of contact. Excellent service and communication Professional.Ordered another one. Thank you Excellent service and communication Professional.Ordered another one. Thank you More

by govols2000

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Evan Hill

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Mar 22, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Here at Jim Ellis Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Evan, and it was a pleasure having you at the dealership. We appreciate your review! Expect the Best! General Manager Ralph Sorrentino

Mar 23, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2024

Dealership Rating

Employee Rating

Easy to work with ,friendly willing to listen to my needs courteous, approachable, knowledgeable,reachable Interested in my. Satisfaction of vehicle courteous, approachable, knowledgeable,reachable Interested in my. Satisfaction of vehicle More

by RON3440

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Toms

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Jan 14, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you, Ron, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jim Ellis Chevrolet are glad to have you as a customer. Expect the Best! General Manager Ralph Sorrentino

January 02, 2024

Dealership Rating

Employee Rating

I dealt with Reggie and his professionalism led to a great experience at every step along the way from sales presentation through delivery. great experience at every step along the way from sales presentation through delivery. More

by fred.ewing

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Adam Toms

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Jan 02, 2024 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for your business and this review, Fred. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

December 19, 2023

Dealership Rating

Employee Rating

My purchase went smoothly, The sales associate Ron Dirham, worked on his day off to make sure my deliver went perfectly.love my vehicle, that goes without saying Dirham, worked on his day off to make sure my deliver went perfectly.love my vehicle, that goes without saying More

by mash43

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ned Iwuji, Ron Durham

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Dec 19, 2023 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Ron was able to help, and we hope to see you again! Expect the Best! General Manager Ralph Sorrentino

December 16, 2023

Dealership Rating

Employee Rating

A lot of headaches. They did very little to make experience fun or easy, difficult, at best. They did very little to make experience fun or easy, difficult, at best. More

by Ray

Verified Customer

Recommend Dealer

Other Employees Tagged: Adam Toms

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Dec 20, 2023 -

Jim Ellis Chevrolet of Atlanta responded

Thank you for bringing this to our attention, Ray, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please contact Ralph Sorrentino, General Manager directly at rsorrentino@jimellis.com. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

November 06, 2023

Dealership Rating

Employee Rating

Great experience getting the car of my dreams. Great communication and answering all of my questions Great communication and answering all of my questions More

by MCCORD1969

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Reggie Stagmaier, Ned Iwuji

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Nov 06, 2023 -

Jim Ellis Chevrolet of Atlanta responded

It's fantastic to hear that Reggie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

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