Adam Ummarino
Adam Ummarino at Rusnak/Westlake Audi
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Adam Ummarino | Page 6

Service Consultant Advisor

Rusnak/Westlake Audi

3832 Thousand Oaks Blvd
Thousand Oaks, CA 91362

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5.0
69 Reviews
5.0

69 Reviews

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69 Reviews of Adam Ummarino

March 13, 2016

Dealership Rating
Employee Rating

Great service I always get great service from Rusnak Audi, Westlake Village. Both Richard and Adam are very friendly and make you feel special. I would recommend th More

by Sazana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Ruiz

Mar 17, 2016

Rusnak/Westlake Audi responded

Thank you for the great review and for recognizing Richard and Adam! You are special and I am glad you were treated as such! -Ken C., General Manager

February 02, 2016

Dealership Rating
Employee Rating

Warranty repair My 2012 A6 had a complicated warranty issue that required several hours and an overnight stay to fix. Adam got me a loaner car so I could get home and More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2016

Rusnak/Westlake Audi responded

Jim, we are so glad that you had a positive service experience! Thank you for the excellent review, and for choosing us! - Ken C., General Manager

January 13, 2016

Dealership Rating
Employee Rating

The Best Top-notch, prompt, professional service always. They treat you like family. Adam Ummarino is the best! Will definitely go to Rusnak when it's time to More

by Michelle0102
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Jan 21, 2016

Rusnak/Westlake Audi responded

Michelle, we are happy to hear that you received the top-knotch service you deserve. Adam is a great team member! Thank you for recognizing him, and for the positive review! - Ken C., General Manager

November 21, 2015

Dealership Rating

Outstanding! Not only was the original problem fixed under warranty, but an additional issue was corrected at no charge saving me a second visit. In and out und More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier

Nov 25, 2015

Rusnak/Westlake Audi responded

That's great to hear. Thank you for the feedback, Wes! - Ken C., General Manager

November 12, 2015

Dealership Rating

Really great service I bought my Audi six years ago , and I'm satisfied every time I take it in there for service . Carl is great and Adam is great . What more can I t More

by Mike audi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2015

Rusnak/Westlake Audi responded

Thank you for the great review! We appreciate the kind words for our team! Come back to see us! - Ken C., General Manager

November 12, 2015

Dealership Rating

Excellent Service I came in for my 15k service. Adam was courteous and helpful. He seems to be passionate about his job. Answered all my questions and got me in a loane More

by Paca123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2015

Rusnak/Westlake Audi responded

Thank you for the review! We're proud of Adam's work! We hope you'll be back to see us! - Ken C., General Manager

October 28, 2015

Dealership Rating

Service Adam was great,,took me in very polite and professional helped me with what I needed done, git me in a loner car, hit the road and car war ready by th More

by vdaly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 13, 2015

Rusnak/Westlake Audi responded

Thank you for the kind review! Adam is valuable to our team, and I am happy to hear he exceeded your expectiations! - Ken C., General Manager

October 05, 2015

Dealership Rating

I had a very nice serviceman The only thing I would say negative is the loaner car that I received was very dirty. The service I received in the Audi service was very good. More

by Jan7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2015

Rusnak/Westlake Audi responded

Jan7, Thank you for the 5-star rating. We're very grateful for the rating. We have noted your comment about the loaner and will do better next time! - Ken C., General Manager

October 02, 2015

Dealership Rating

Routine Excellent Service Visit Great job, usual excellent attention to customer service and got me in and out in a timely fashion. Went over status of car and made sure everything w More

by sbeaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2015

Rusnak/Westlake Audi responded

Thank you for the wonderful review! Glad to hear that your experience was a great one. - Sally S., General Manager

October 02, 2015

Dealership Rating

Great Service As usual, everyone in the service department was a pleasure to work with. I made an appointment on very short notice and they accommodated me. Adam ke More

by GaryF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2015

Rusnak/Westlake Audi responded

Thank you, Gary, for the 5-Star Review! Adam is top-notch, and I know he works hard to meet his customers' needs! We're glad to have you as a loyal customer! - Sally S., General Manager

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