Adam Williams | Page 7

I was very pleased with the vehicle that I purchased from you, but I was not very pleased with the fact that an operators manual is not even included with the vehicle after spending $40,000 with your company you, but I was not very pleased with the fact that an operators manual is not even included with the vehicle after spending $40,000 with your company. I thought a manual was a very small request on my part., considering I paid cash (no financing). When calling Vinny I was simply told the previous owner didn’t return the manual and there was nothing Kelley Chevrolet could do. Because of the distance I traveled to deal with you, I contacted you to let you know when we arrived back home after picking the truck up (not after it was home delivered like your ad read was possible) we checked in the glove box for the manual and didn’t find one. I was told I could download a copy so I checked into that which involved printing approximately 450 pages. I’d appreciate it if you would run this by your dealership management and let me know their thoughts about my survey reply. More

by rex111148 Verified Customer Verified Customer

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Everything is great. Best place to buy and service. The entire team works great together and will do what they can to make you happy. Best place to buy and service. The entire team works great together and will do what they can to make you happy. More

by Fish3390 Verified Customer Verified Customer

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Friendly and informational-always willing to help - customer service Thank you Kelley employees Kris is amazing! customer service Thank you Kelley employees Kris is amazing! More

by MT-TAYLOR Verified Customer Verified Customer

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Everyone I countered at Kelley Auto treated me with dignity and respect and was very through in explaining the ends and outs concerning my new car purchase. I would definitely buy from them again! dignity and respect and was very through in explaining the ends and outs concerning my new car purchase. I would definitely buy from them again! More

by SMITHEMMETT141 Verified Customer Verified Customer

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I was a newby first time to have service. .they were GREAT to work with! .they were GREAT to work with! More

by AGENTFTO Verified Customer Verified Customer

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This was the lowest pressure auto transaction I’ve ever made…everyone from Adrienne to Alex to Chuck - nice experience made…everyone from Adrienne to Alex to Chuck - nice experience More

by Subaruworld Verified Customer Verified Customer

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They went above and beyond to make sure that I got the deal I was looking for! deal I was looking for! More

by JDVANLUE Verified Customer Verified Customer

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My sales person Andrew is phenomenal! He answered all of my questions, helped me understand everything, and found the perfect truck for my family. Andrew is patient and kind. If you want He answered all of my questions, helped me understand everything, and found the perfect truck for my family. Andrew is patient and kind. If you want a good guy who isn’t pushy and will help you find what’s best for your needs, ask for Andrew Folkner! More

by SportsMom Verified Customer Verified Customer

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Scott is always great to work with. The entire team is excellent! They always try to find ways to ensure you get a great deal The entire team is excellent! They always try to find ways to ensure you get a great deal More

by Jamie.shull Verified Customer Verified Customer

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Good experience. Knowledgeable. Everything was very pleasant as they walked me through the process. Took a short period of time. Already recommended to others. Knowledgeable. Everything was very pleasant as they walked me through the process. Took a short period of time. Already recommended to others. More

by EVELYNDRUMCFI Verified Customer Verified Customer

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