Addison Lusby

I purchased a Ram cargo van from them back in July 2025. I worked with the finance manager Noe. We ran into a problem with the funding with the bank. Noe, tried to tell me that the contract is automatically I worked with the finance manager Noe. We ran into a problem with the funding with the bank. Noe, tried to tell me that the contract is automatically voided to due to the financing issue and that I would have to pay a %20 restocking fee of the vehicle price meaning the 29K plus $1/mile. When I asked him to show me the clause on the contract he responded with “it’s not on the contract, but it’s on our website “ now I don’t know if he’s just incompetent and doesn’t know how contracts work. They asked me for a co-signer since I refused to pay that. I gave them my dad’s paystub. When I reviewed the new application they lied about my father’s occupation and income. When I called them and asked why they did that, Brandy told me that they do it for better approval odds, which they tried to have us sign and confirm as accurate which is perjury and illegal. They never transferred my title again illegal. I’ve not been able to work since September of last year since I don’t have a tag to drive the car. I will submit a complaint with the Attorney General’s office and the DMV. I spoke to an attorney in IN and he gets quiet a few calls about this dealership it seems like they have a pattern of screwing customers over and breaking the law. I’m looking for other victims to take the necessary actions and stop this business from hurting and stealing from anyone else. Do not trust their reviews. Apparently they’ve had 14 complaints on the BBB in the past 12 months. I have Addison the sale director on recorded telling me that he doesn't care If I sue them cause he's not the owner. Everyone I've dealt with there is simply unqualified, incompetent and dishonest. Please Please !!! RUN More

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The dealer sold a car with a bad battery. Getting home the next day the car didn’t start. Had to go buy another car battery at auto zone. The dealer left the car running when i arrived only t Getting home the next day the car didn’t start. Had to go buy another car battery at auto zone. The dealer left the car running when i arrived only to drive out of the dealership place thinking the dealer got the car ready without knowing it was a plan for me not to know the car battery was bad More

by Sean Verified Customer Verified Customer

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Elijah was very easy to work with and transparent. The vehicle was as described and there were no surprises. The vehicle was as described and there were no surprises. More

by CBARY Verified Customer Verified Customer

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Best suggestion quick paper work good staff as well? ? Appreciate you business Thankyou so for giving best deap ? Appreciate you business Thankyou so for giving best deap More

by Prithvithakur830 Verified Customer Verified Customer

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I purchased the vehicle with written agreement that the dealership would do some maintenance work. I had been told that would've done this week. My contract (Lucas) has been very slow to respond with detai dealership would do some maintenance work. I had been told that would've done this week. My contract (Lucas) has been very slow to respond with details on how to get the work done and still has not provided a timeline as I requested on Monday. More

by Tcraft1 Verified Customer Verified Customer

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The vehicles transmission is already slipping/shuddering. We've driven it for less than 200 miles. I had victor as the salesperson. He was great at first then seemed to push me aside as I waited for over 40 We've driven it for less than 200 miles. I had victor as the salesperson. He was great at first then seemed to push me aside as I waited for over 40 mins to speak with Bea. More

by Ross.l.pierson Verified Customer Verified Customer

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Indy auto man dealership is one of the best places to look for a vehicle . Kevin Dunn is a real down earth sales person . That goes out the way for his customers . He works hard at what he does . look for a vehicle . Kevin Dunn is a real down earth sales person . That goes out the way for his customers . He works hard at what he does . More

by ALGARDNER317 Verified Customer Verified Customer

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Very professional and friendly. Got the deal we wanted!! My daughter was very impressed with this being her first big purchase!! One happy customer!! I will tell everyone about Indy Got the deal we wanted!! My daughter was very impressed with this being her first big purchase!! One happy customer!! I will tell everyone about Indy Auto Man !! More

by HARTSOCKT609 Verified Customer Verified Customer

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Nice, professional, and reasonably priced Our salesperson, Addison Lusby, was nice and professional. The car we purchased was reasonably priced. salesperson, Addison Lusby, was nice and professional. The car we purchased was reasonably priced. More

by Bkingery54 Verified Customer Verified Customer

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I loved that they gave the space to test drive out the cars first before deciding, the process was smooth, thanks to Kaleb! Didn’t feel pressured either!! cars first before deciding, the process was smooth, thanks to Kaleb! Didn’t feel pressured either!! More

by CEPHORA561 Verified Customer Verified Customer

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