Admin User
Admin User at McGrath Ford

Admin User | Page 7

Management

McGrath Ford

1040 N Center Point Rd
Hiawatha, IA 52233

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4.3
121 Reviews
4.3

121 Reviews

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121 Reviews of Admin User

August 13, 2021

Dealership Rating
Employee Rating

Service took care of my upgrade engine bolt-ons with ease and noticed that my previous upgrade work needed to use safer longer bolts. More

by rmuravez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett

Aug 18, 2021

McGrath Ford responded

Thank you for sharing this with us. Safety is definitely a top priority for our service department. It's great that we could assist you with your vehicle!

August 12, 2021

Dealership Rating
Employee Rating

Brent did an outstanding job of helping me with this repair. I told him about an extended warranty I purchased back when I bought this SUV and he was able to find it and got approval for the work. His e More

by Allennic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent

Aug 18, 2021

McGrath Ford responded

Thanks for sharing this, we greatly appreciate you taking the time. It's great that we were able to help you save on your service visit and we are always looking for ways to make working with our service department easy, fun, and informative. Thank you for coming to us for your vehicle needs.

August 12, 2021

Dealership Rating
Employee Rating

Great service listened to myconcerns and fixed the problems. Liked shuttle service also. More

by Schanbacherseschanbacherse@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Merck, Brett

Aug 18, 2021

McGrath Ford responded

Wonderful to hear! A visit to any service center can already be inconvenient, the last thing we want to do is add to that. We are happy we could help!

August 11, 2021

Dealership Rating
Employee Rating

I cannot get them to call me back about a charge from the service department. More

by bvflytyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 11, 2021

McGrath Ford responded

Thank you for sharing this with us. We notified our management team and we are looking into this. We will be reaching out to you, however, should you want to contact our service department manager, Preston Valdez directly, you can call him at 319-366-4000 or email him at preston.valdez@mcgrathauto.com

August 10, 2021

Dealership Rating
Employee Rating

Very accommodating and great service Brett and the crew very professional and a pleasure to deal with. First time buying from McGrath and had a great experience. More

by asupershooter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason

Aug 10, 2021

McGrath Ford responded

What a great review! We value your business and we are so happy we could help. Thank you for sharing this and for working with us. Enjoy your new vehicle!

August 07, 2021

Dealership Rating
Employee Rating

McGrath is always very accommodating, responsive and reliable. Appointments start on time and are completed within the time estimate provided. Brett Merck provides excellent communication on the service More

by hekberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 10, 2021

McGrath Ford responded

We appreciate your kind words! It means a lot to us that you come to us for your vehicle needs and we couldn't be happier to have you as a customer. We will be sure to share this. Thank you!

August 06, 2021

Dealership Rating
Employee Rating

I have always trusted this dealership. Of late I didn’t feel so secure with them, but some of the people there are very professional and good and at the end they did a good job like always have done in the More

by mlyloc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

McGrath Ford responded

Thank you for coming to us over the years and allowing us to work with you. We appreciate your kind words and we hope to continue working with you for years to come. Thank you again!

August 06, 2021

Dealership Rating
Employee Rating

Getting this car ready to give to the grandkids. Brett picked up the job when the original advisor departed -- he got the job done and I particularly appreciated his communication. More

by TheBarnRat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 06, 2021

McGrath Ford responded

Thank you for sharing this with us! We are always so happy to help and we appreciate that you came to us for your service needs.

August 05, 2021

Dealership Rating
Employee Rating

With the sales all the way to financing was the best experience I have ever had. I am 58 years old and have purchased numerous vehicles. I have bought from this business in the past and there service de More

by Jimhenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus, Austin, Jason

Aug 06, 2021

McGrath Ford responded

Thank you for sharing this, Jim! Your business over the years has been appreciated and it's great that Marcus and our team were able to help take care of your vehicle needs again! We would love to work with you again when you need us. Thanks again!

August 02, 2021

Dealership Rating
Employee Rating

I would rate this dealership exceptional because of Connor Haskell. He made the buyer experience comfortable. He had the knowledge of all the technical items in the vehicle. This was critical for me. H More

by q.hofer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Connor Haskell is special. Iiked Susan Williams

Aug 02, 2021

McGrath Ford responded

Thank you so much for the kind words! Earning your business meant a lot to us. We will be sure to share this with Connor and Susan. We couldn't be happier to have you as a returning customer. We look forward to working with you again!

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