Admin User
Admin User at McGrath Ford

Admin User | Page 8

Management

McGrath Ford

1040 N Center Point Rd
Hiawatha, IA 52233

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4.3
121 Reviews
4.3

121 Reviews

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121 Reviews of Admin User

July 29, 2021

Dealership Rating
Employee Rating

Great service after the sale and they are always following up after each service visit. It’s nice to see they really care about their customers. More

by Mikwerger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

McGrath Ford responded

It was truly our pleasure to work with you and we could not be happier to have earned your business. It's in our mission statement that we want to exceed expectations and that means maintaining a relationship long after the sale. We appreciate you and look forward to working with you again when you need us!

July 07, 2021

Dealership Rating
Employee Rating

Great service tech met us as we entered the building and walked us through the process. Great service on our vehicle. I appreciated the video at the end to share the results. More

by TRACIE.52402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 09, 2021

McGrath Ford responded

We appreciate you taking the time to review us, Tracie! We appreciated your business with our store. We know how stressful a service visit can be and we are always looking for ways to keep everyone on the same page and make sure we're all comfortable. We look forward to working with you again when you need us!

June 25, 2021

Dealership Rating
Employee Rating

Brett was very friendly and explained to me what service was done to my car. More

by mclymer039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett

Jun 26, 2021

McGrath Ford responded

Thanks for the wonderful review! Brett is a great member of our team and is a customer favorite. We appreciate your business and we welcome you back any time!

May 22, 2021

Dealership Rating
Employee Rating

Great sales people very kind and knowledgeable would recommend them to anyone! Andrew knew what he was doing and got me into a new car that I didn’t think was possible More

by jasonolnes13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria and andrew

May 26, 2021

McGrath Ford responded

Thanks for your business, Jason! It's great to hear that Andrew was able to help and get you into a vehicle that you love! We appreciate your review and look forward to working with you again when you need us!

May 08, 2021

Dealership Rating
Employee Rating

Once again had an absolutely wonderful experience having James Pearson as our sales guy, after my husband's car being totaled barely 2 weeks after our first car buy from him at McGrath Kia, James made it so More

by Mnp93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Pearson, and his sales manager

May 10, 2021

McGrath Ford responded

It's unfortunate the reason that brought you back to us. We are so grateful we were able to help you find a vehicle and keep a stressful situation as fun and easy as possible. Enjoy your Niro Hybrid. We would be so happy to help any time you may need us again! Thank you for your business!

April 23, 2021

Dealership Rating
Employee Rating

Took it in for a few repairs and oil change. It came out with a bad oil pressure sending unit which was not broken before, but somehow I'm responsible for getting that fixed myself or paying them to do it. More

by Jgcontracting1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

McGrath Ford responded

We appreciate feedback of all types. Thank you for bringing this to our attention. We are looking into this and will be reaching out to discuss this further. If you should have any questinos in the meantime, please do not hesitate to reach our Service Dept. Manager, Jamie Doubek by phone at 319-366-4000 or by email at jamie.doubek@mcgrathauto.com.

April 23, 2021

Dealership Rating
Employee Rating

Great service! The staff was knowledgeable, friendly, and had great communication with me throughout the entire process. I would definitely go back if I had another issue with my vehicle. More

by askdrdietz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

McGrath Ford responded

Thank you for your business! We were happy to help and it's great to hear that we were able to get the issue with your vehicle resolved. We would be happy to work with you again when you need us!

April 21, 2021

Dealership Rating
Employee Rating

I bought my f150 from McGrath for the first time ever i am completely satisfied with my dealings with all the McGrath employees I would recommend them 100% thanks for the truck I couldent be happier More

by lancejorgensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mason, Jacob,

Apr 30, 2021

McGrath Ford responded

We are so happy we could earn your business, Lance! We had a great time working with you too and appreciate you considering us for your truck purchase. Enjoy the F-150!

March 30, 2021

Dealership Rating
Employee Rating

Friendly, professional, and knowledgeable, staff in a very clean and well kept surroundings...says it all. Would add that every staff member encountered showed these qualities More

by tangn8r
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 08, 2021

McGrath Ford responded

Thank you for sharing this! We appreciate your kind words. We strive to make sure every customer has the same interaction. Your business is greatly appreciated!

March 30, 2021

Dealership Rating
Employee Rating

I was quoted $1,700. I took it to another shop...$802.00 for same exact job, including an idenfied issue that was misdiagnosed severely by mcgrath - A $900+ brake issue that ended up costing me $2.99 at sec More

by F150ridesagain
Customer Service
Friendliness
Price
Recommend Dealer
No
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