Adrian Chapa
Adrian Chapa at Big Star Hyundai

Adrian Chapa | Page 14

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
172 Reviews
4.5

172 Reviews

Write a Review

172 Reviews of Adrian Chapa

February 21, 2024

Dealership Rating
Employee Rating

All ways a safe place to take my car to. The wait was long but was kept updates from Kaleb More

by manene.bamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Feb 22, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 18, 2024

Dealership Rating
Employee Rating

I love the service team here. Steffy is beyond helpful and makes me not feel bad about services I can’t afford and she’s super helpful with any questions I could have More

by kaylanbenz33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzSterling zzWhitely, zzBilly zzWilliams

Feb 19, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

February 05, 2024

Dealership Rating
Employee Rating

Very nice. ..although my wait was long. I was aware of it. The employee's checked up on me, kept me updated. Kept checking on me. Customer service was excellent. More

by rambot522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Feb 07, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 30, 2024

Dealership Rating
Employee Rating

Everyone was super friendly and attentive. Great service provided. 10 out of 10 recommended! Thank you More

by AJOHNSON121419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKaleb zzChadwell

Jan 30, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

January 28, 2024

Dealership Rating
Employee Rating

People friendly, Courteous, Professional service departments, Very clean atmosphere, Timely with appointments and great shuttles. More

by chocolate3818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Jan 29, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

Jan 29, 2024

chocolate3818 responded

Great

January 27, 2024

Dealership Rating
Employee Rating

Caleb was courteous and explained all questions. He or the technician should check the dashboard and make sure it’s returned in the condition received. More

by MCORDER45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: zzKaleb zzChadwell

Jan 29, 2024

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big StarHyundai!

January 07, 2024

Dealership Rating
Employee Rating

Long wait time but still satisfied with the service totally satisfied with the service that day More

by cs6016
Recommend Dealer
Yes

Other Employees Tagged: Luis Delcid, Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzGabriel zzCruz, zzPaul zzHewitt, zzBilly zzWilliams

Jan 08, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience. We will be working on futher reducing wait time.

January 06, 2024

Dealership Rating
Employee Rating

Clean helpful and not pushy! Thank you for taking care of me. I liked the communication. More

by hyde915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Jan 08, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 31, 2023

Dealership Rating
Employee Rating

Muy bueno ,me gusta ,cuando termine de pagar el carrito voy por otro gracias etc More

by PORTILLOANA262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Vasquez

Jan 02, 2024

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 25, 2023

Dealership Rating
Employee Rating

The new facility is very nice and the service team was very courteous and helpful. More

by brucees345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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