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Adrian Chapa
Adrian Chapa at Big Star Hyundai

Adrian Chapa | Page 15

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

4.5
172 Reviews
4.5

172 Reviews

Write a Review

172 Reviews of Adrian Chapa

December 22, 2023

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Employee Rating

Simply the best! Consummate professional. Great service. Good. Good Good Good Good Good Good Good More

by LOFARO.JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

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Dec 22, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

December 17, 2023

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Employee Rating

Adrian Chaps is an excellent Service Advisor. He has given me great service for 10 years!!! More

by craig t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 18, 2023

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

November 24, 2023

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Employee Rating

Adrian is awesome. He’s always going the xtra mile to make sure I’m taken care of More

by mando11soria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 28, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 19, 2023

Dealership Rating
Employee Rating

Excellent customer service. Wonderful facility. We had a recall any handled it quickly and professionally. More

by CAROLYN HAAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 20, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

November 18, 2023

Dealership Rating
Employee Rating

Had excuses 3 different times I went to pick up my car and I was not happy More

by SPARKYJC71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 21, 2023

Big Star Hyundai responded

Thank you for your review. We are sorry to hear that you feel that you did not recieve a 5-Star experience with us. Please reach out to me directly with your best contact information so that I may gather more details and address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com.

November 13, 2023

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Employee Rating

great snack, clean place, little bit of slow service in terms of service on car More

by claudialeija4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Hartung, Steffy Hernandez, Juan Vasquez, Kohl Young, zzKaleb zzChadwell, zzEric zzLopez, zzBilly zzWilliams

Print
Nov 13, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 08, 2023

Dealership Rating
Employee Rating

Adrian in service department has done excellent job helping me not only get the service i need but also work within my budget. More

by ANTONIO6357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 09, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 06, 2023

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Employee Rating

Wonderful service the service advisor was great and knowledgeable thanks Bigstar Kaleb is the best !!!! More

by PATRICKADRIAN06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, zzKaleb zzChadwell, zzBilly zzWilliams

Print
Nov 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 04, 2023

Dealership Rating
Employee Rating

Not expecting to purchase a new vehicle while in for service. I have to give credit to Sales Manager Paul Hewitt for his persuasive sales techniques! Arin was great as was another Sales Manager Gabriel More

by soozylu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arin Robeson, zzGabriel zzCruz, zzPaul zzHewitt

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Nov 06, 2023

Big Star Hyundai responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

November 04, 2023

Dealership Rating
Employee Rating

The service dept has also been very helpful and willing to explain what needs to be done. More

by ml1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 06, 2023

Big Star Hyundai responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Hyundai!

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