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Adrian Gonzalez
Adrian Gonzalez at Diamond Chevrolet of San Bernardino

Adrian Gonzalez

Service Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.1
9 Reviews

Languages Spoken

English English

4.1

9 Reviews

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9 Reviews of Adrian Gonzalez

February 23, 2026

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Employee Rating

Timeliness, clean, friendly, courteous, and now with Saturday appointments, super easy to get in and out. More

by coriannleos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson, Jeramie Diaz

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Feb 23, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your fantastic review, Coriann! I'm glad to hear that you had a positive experience at Diamond Chevrolet of San Bernardino. It's great to know that our cleanliness, friendly service, and Saturday appointments made your visit easy and convenient. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

February 21, 2026

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Employee Rating

The work t that helped did not explain what was going on with my truck. I was told we could a diagnosis for a rate then say d no the rate went up because they need to look further into where the problem. Bu More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Wilson

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Feb 24, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Christina. I understand how valuable clear explanations and timely updates are during a service visit. At Diamond Chevrolet of San Bernardino, we aim to provide detailed guidance and attentive support while addressing any vehicle concerns, and your feedback helps us improve communication with our customers. I welcome the opportunity to review your recent service with you. Please feel free to contact me directly. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

February 01, 2026

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Not really satisfied. Had to take my truck back twice for a repair. First time they had it for a month and still didn’t get it fixed. More

by campoverdemaurillo6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 02, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Maurillo. I understand your concerns regarding the repairs on your truck. At Diamond Chevrolet of San Bernardino, we strive to meet our customers’ expectations, and your feedback is valuable in helping us improve our services. I encourage you to reach out to me directly so I can address your situation more effectively. I'm here to help and ensure a better experience in the future. Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

January 06, 2026

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Employee Rating

It's convenient you can wait for your car and customer service is pretty good More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson, Jeramie Diaz

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Jan 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your positive feedback, Randy! I'm glad to hear that you found the convenience of waiting for your car and our customer service to your satisfaction. At Diamond Chevrolet of San Bernardino, we strive to provide an excellent experience for all our customers. We look forward to seeing you again soon! Sincerely, Grant O'Dell - Service Manager godell@daliaauto.com 909-883-8833

December 10, 2025

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Employee Rating

I’m happy with the service, but very disappointed with You telling me there’s a gash on my tire and not showing me how bad the gash was , the tire got a flat on the freeway on as I drove on the fast lane More

by Strokeitd_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson, Jeramie Diaz

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Dec 11, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your satisfaction with our service, but understand your concern regarding the tire issue. At Diamond Chevrolet of San Bernardino, we strive to provide clear communication and transparency. I would love to discuss this further with you to ensure you have a positive experience moving forward. Please feel free to contact me directly. Thank you for bringing this to our attention. Best, Michael Salas msalas@daliaauto.com

December 05, 2025

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Employee Rating

I was pleased with the service my car received. The service manager Alan went above and beyond to get my warranty coverage after a problem with the warranty company. I will definitely take my Mali More

by kinsey951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson, Jeramie Diaz , Alan

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Dec 06, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I am glad to hear you were pleased with the service at Diamond Chevrolet of San Bernardino. It's great to know that Alan went above and beyond to assist with your warranty coverage. We look forward to seeing you and your Chevrolet Malibu for any future service needs. Best, Michael Salas msalas@daliaauto.com

November 30, 2025

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Employee Rating

Poor communication in the service department. My car was sitting and no one told me was ready. Not to mention they did not clear their mess from the inside More

by jsnchz951
Recommend Dealer
No

Other Employees Tagged: Adrian Gonzalez

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Dec 01, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand how important communication is during the service process, and I appreciate your feedback regarding the situation with your vehicle. I encourage you to reach out to me directly at Diamond Chevrolet of San Bernardino to discuss your concerns further. Your input is valuable to us. Best, Michael Salas msalas@daliaauto.com

November 29, 2025

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Employee Rating

Since buying my vehicle I've only taken it here with a great experience that never disappoints me and I shall continue to give my business here. More

by CRUISECONTROL2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson, Jeramie Diaz , Luis Diaz

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Nov 30, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I'm thrilled to hear that you've had a great experience at Diamond Chevrolet of San Bernardino since purchasing your vehicle. Your continued support means a lot to me, and we look forward to serving you for many more visits to come! Best, Michael Salas msalas@daliaauto.com

November 26, 2025

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Employee Rating

Adrian in the service department was very helpful, explain things in detail, made sure cashier waited for me tp get my car More

by ELIZALDE1FAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2025

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words about Adrian, Elizalde! I'm thrilled to hear that he provided you with detailed explanations and ensured a smooth experience at Diamond Chevrolet of San Bernardino. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to seeing you again soon! Best, Michael Salas msalas@daliaauto.com

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