Trish Wilson
Trish Wilson at Diamond Chevrolet of San Bernardino

Trish Wilson

BDC Service Director

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.5
33 Reviews

Languages Spoken

English English

4.5

33 Reviews

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33 Reviews of Trish Wilson

May 12, 2026

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Employee Rating

Very good service , professional and quick they did an amazing job I would highly recommend Diamond Chevrolet to everyone. More

by Lakeshia58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez

May 13, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for the fantastic review, Lakeshia! I truly appreciate your kind words about our service at Diamond Chevrolet of San Bernardino. I'm glad to hear that you had a positive experience and found our staff professional and efficient. Your recommendation means a lot! Hoping to see you again soon. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

May 12, 2026

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The new guy that assisted me was very aggressive with asking if all I wanted was an oil change. I believe within our conversation, he had asked me 4 or 5 times if I wanted any other service. I had confir More

by chriscabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 12, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Chris. I understand your concerns regarding your recent service visit, including the communication during your check-in, coupon application, transportation options, and overall coordination of your appointment. At Diamond Chevrolet of San Bernardino, we aim to provide a smooth, respectful, and clearly communicated service experience from drop-off to pick-up. Your comments will be reviewed with our team, and I encourage you to contact me directly if you’d like to discuss your visit further. We are committed to improving how service details are handled and ensuring a smoother experience during future visits. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

May 01, 2026

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Poor performance by technician. I was told car ready but still picked up the car with same problem. Invoice said problem solved. Which is false. More

by JMORA888
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Technician Enrique,

May 03, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand your concerns regarding the service performed on your vehicle at Diamond Chevrolet of San Bernardino. It’s important to us that you leave satisfied with your experience. I encourage you to reach out to me directly so I can discuss the issues you’ve encountered further. Your satisfaction is our priority, and I appreciate you bringing this to our attention. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

April 30, 2026

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Everyone was so friendly , from the phone call to the service , service was very quick as well More

by rosariobarron066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez

Apr 30, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your review, Rosario! I’m thrilled to hear that you found our team to be friendly and that your service was quick. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

April 30, 2026

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Salesman was really nice and helpful. I would recommend Diamond Chevrolet to a friend. Staff was all nice! More

by aaronvargas004
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words, Aaron! I’m happy to hear that our team was able to assist you and that you would recommend Diamond Chevrolet of San Bernardino to others. We appreciate your support and look forward to seeing you again soon! Sincerely, Luis A Rojas - General Sales Manager lrojas@daliaauto.com 909-883-8833

April 25, 2026

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Employee Rating

Thank you for the work the you Perot y truck on the oil change got it’s been very good More

by haguilar3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez

Apr 25, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I appreciate you choosing Diamond Chevrolet of San Bernardino for your truck's oil change. I'm glad to hear everything has been running smoothly. Looking forward to assisting you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

April 16, 2026

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Employee Rating

The service was much better and the representative was very helpful and respectful thank you More

by mariamarin080259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience, Maria! I’m glad to hear you found the service at Diamond Chevrolet of San Bernardino to be much better and that our representative was helpful and respectful. Your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 21, 2026

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Employee Rating

Patricia was very helpful Manny as well. Quick and easy great dealer service will be back More

by B58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I’m thrilled to hear that you found our service to be quick and easy, and that Patricia and Manny were able to assist you. I appreciate your kind words and we look forward to welcoming you back to Diamond Chevrolet of San Bernardino in the future! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 05, 2026

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Employee Rating

Still having problems everytime I take any of my vehicles there. Not sure if I'll return. The service manager went above and beyond to make it right but it's always something. Customer service is subpar More

by HJRJR2320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate you taking the time to share your experience at Diamond Chevrolet of San Bernardino. It's great to hear that our service manager worked hard to assist you, but we understand that ongoing issues can be frustrating. We encourage you to reach out to us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we strive to improve our customer service. Thank you for your input, and we hope to have the opportunity to regain your trust. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

March 05, 2026

Dealership Rating
Employee Rating

Super friendly and helpful service advisor. Car was finished in a timely manner because I was waiting for the vehicle. More

by sean.luk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Gonzalez , Jeramie Diaz

Mar 05, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Sean! I'm thrilled to hear that you had a positive experience with our friendly and helpful service team at Diamond Chevrolet of San Bernardino. We take pride in providing timely service and appreciate your kind words. We look forward to seeing you again for your next visit! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

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