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Adrian Gonzalez
Adrian Gonzalez at Diamond Chevrolet of San Bernardino

Adrian Gonzalez

Service Manager

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.4
26 Reviews

Languages Spoken

English English

4.4

26 Reviews

Write a Review

26 Reviews of Adrian Gonzalez

August 11, 2026

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Employee Rating

Service rider was rude and abrupt. , I tried to ask questions about my vehicle but was rudely dismissed. So I don't think I'll be taking my vehicle in for service anytime soon.. This is More

by CHRISNSANDY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Trish Wilson

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Aug 12, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us, Chris. I understand your concerns regarding the service you received at Diamond Chevrolet of San Bernardino. It’s important to us that all customers feel respected and heard. I appreciate your feedback and encourage you to reach out to me directly so I can discuss your concerns further and improve our service. We hope to have the opportunity to assist you better in the future. Sincerely, David Lam - Service Manager Dlam@daliaauto.com 909-883-8833

July 29, 2026

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Employee Rating

This dealership was very friendly and courteous . Did a great job on fixing what was wrong with my car . It a short time . I’m very satisfied . More

by PRAMIREZ2813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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Jul 29, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I’m thrilled to hear that you had a great experience at Diamond Chevrolet of San Bernardino and that we were able to fix your car quickly. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Sincerely, David Lam - Service Manager Dlam@daliaauto.com 909-883-8833

July 16, 2026

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Employee Rating

I have an RV with a Chevrolet Express 3500 cab and chassis. I was pleasantly surprised to find this facility that will work on RV. They were pleasant to work with. More

by RandJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson , Julian Paco

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Jul 17, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I’m so glad to hear that you had a positive experience at Diamond Chevrolet of San Bernardino. It's great to know that we could assist you with your Chevrolet Express 3500 cab and chassis. I appreciate your feedback, and we hope to see you again for any future needs! Sincerely, David Lam - Service Manager Dlam@daliaauto.com 909-883-8833

July 16, 2026

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Employee Rating

This is the best place to take my car better than other places thanks for service More

by modesto.eaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your awesome review, Modesto! I'm delighted to hear that you had a great experience at Diamond Chevrolet of San Bernardino. Your satisfaction is our top priority, and I appreciate your kind words. We look forward to serving you again in the future! Sincerely, David Lam - Service Manager Dlam@daliaauto.com 909-883-8833

June 26, 2026

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Employee Rating

Thank you for the great deal and fast service. The team was very helpful and accessible for all queries on the process of helping me with the service. More

by richardbolter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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Jun 27, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your review, Richard! I am pleased to hear you had a great experience with us at Diamond Chevrolet of San Bernardino. We take pride in providing excellent service and support to our customers. We look forward to assisting you again soon. Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 26, 2026

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Employee Rating

Wet good and accommodating, but some stuff needed to replace and never got a call till I went to pick it up . And also never get a call back or message from the service dept on question on price. More

by peaelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I appreciate your comments about the accommodating service at Diamond Chevrolet of San Bernardino. I understand your concerns regarding communication about the necessary replacements and pricing inquiries. Your experience is important to us, and I encourage you to reach out directly to our service department for any further questions or assistance. We value your input as it helps us improve our services. We hope to see you again! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 19, 2026

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Employee Rating

They were great when taking my car in and quick to return it! Very satisfied with customer service. More

by ana_cecilia1558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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Jun 20, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review, Ana! I’m thrilled to hear that you were satisfied with our service at Diamond Chevrolet of San Bernardino. Our team strives to provide quick and efficient service, and it's great to know we met your expectations. We look forward to seeing you again! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

June 17, 2026

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Employee Rating

Quick service my experience at Diamond Chevrolet service department was very easy and quick and very helpful. More

by n_rasheed71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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Jun 18, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words! I’m thrilled to hear that your experience at Diamond Chevrolet of San Bernardino was easy and quick. We strive to provide helpful and efficient service, and it's great to know we met your expectations. Our team looks forward to seeing you again for your future needs! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

May 30, 2026

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Employee Rating

I had a great experience and diamond Chevrolet with my service manager. Armando knew everything about what I needed to have done explained everything and we had a great experience thank you. I’m in Chevro More

by JOHNNY3827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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May 31, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your awesome review, Johnny! I'm happy to hear that you had a great experience at Diamond Chevrolet of San Bernardino with Armando. It's fantastic that he was able to assist you and provide the information you needed. We appreciate your kind words and hope to see you again for your future service needs! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

May 27, 2026

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Employee Rating

The service was great. I checked in, was there a shorter time than expected. The mechanic offered to wash my truck but I said no thx. Very friendly crew all around. More

by frankjrluna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trish Wilson

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May 28, 2026

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback, Frank! I’m happy to hear that you had a great service experience at Diamond Chevrolet of San Bernardino. It's wonderful that we could get you in and out quicker than expected. If you ever need assistance again or decide to take us up on that truck wash, please feel free to reach out. We look forward to seeing you again! Sincerely, Hector Hernandez - Service Manager hhernandez@daliaauto.com 909-883-8833

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