Adrian Hernandez
Adrian Hernandez at Mazda of Claremont

Adrian Hernandez

Service Advisor

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.9
12 Reviews
4.9

12 Reviews

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12 Reviews of Adrian Hernandez

July 01, 2025

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Employee Rating

Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
Service Price Transparency
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Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 29, 2025

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I had my 2022 CX-5 service here yesterday and they did an excellent job provided me a video of Everything letting me know that my vehicle was in good shape. It's important that we trust our service people b More

by Berbilyn
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Recommend Dealer
Yes
Jun 30, 2025

Mazda of Claremont responded

Thank you so much for your thoughtful review! We're thrilled to hear that your service visit went smoothly and that the inspection video gave you added peace of mind. You're absolutely right, trust is essential when it comes to vehicle maintenance, and we're honored to have earned yours. It means a lot to know you feel confident putting your CX-5 in our hands. We look forward to keeping you safely on the road for many miles to come!

June 27, 2025

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Prompt service. Constant communication of status. Sending a video of my vehicle inspection was a plus. More

by velo.roach
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Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Jun 30, 2025

Mazda of Claremont responded

Thank you for the great feedback! We're happy to hear you received prompt service and appreciated the consistent updates throughout your visit. We're especially glad the inspection video added value to your experience, it's part of our commitment to transparency and customer confidence. We look forward to serving you again!

June 21, 2025

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My car was serviced by adrian and he was very kind, efficient and service was quick. All staff were friendly and welcoming. More

by Brittanymavelar
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Recommend Dealer
Yes
Jun 23, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad to hear that Adrian provided efficient and kind service, and that the rest of our team made you feel welcomed. We truly appreciate your visit and look forward to seeing you again next time!

June 18, 2025

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Very good service. Very fast. Impressed that the service included a car wash. Amazing experience, will return. More

by euge-ne@hotmail.com
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2025

Mazda of Claremont responded

Thank you for the kind words! We’re so glad to hear you had a great experience and appreciated the quick service and car wash. It means a lot to know we impressed you — we’ll be here whenever you need us again!

June 07, 2025

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Our experience with this purchase was great, we came in and met with Lorne, who made the whole process easy. He was very knowledgeable about the vehicle, helped up decide on what we were really wanting. Ar More

by JORGE_S91
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Recommend Dealer
Yes
Jun 09, 2025

Mazda of Claremont responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was smooth and enjoyable from start to finish. Lorne and Arash will be happy to know they made a great impression — from helping you find the right vehicle to making the paperwork process clear and easy. We truly appreciate your trust in us and look forward to continuing to earn your business for years to come!

May 05, 2025

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Great service provided. Communication was clear and timely. Vehicle repair was quick. Review video provided was informative. More

by GB
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Recommend Dealer
Yes

Other Employees Tagged: Martin Ramirez

May 07, 2025

Mazda of Claremont responded

Thank you for your positive feedback! We’re glad to hear that you appreciated our clear communication and the quick turnaround on your vehicle repair. Providing informative review videos is just one way we strive to keep our customers well-informed throughout the process. Your satisfaction means a lot to us, and we’re here if you need any assistance in the future. Safe travels!

April 30, 2025

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Great service great customer service recommend and will be back for my next service thank you More

by CHELENG123
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Recommend Dealer
Yes
Apr 30, 2025

CHELENG123 responded

Great service

Apr 30, 2025

CHELENG123 responded

Great service

April 10, 2025

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Employee Rating

I’ll start off by saying it was my first time at this dealership I usually take my car to Fontana of Mazda to get serviced but since Claremont is closer to where I live I thought I’d give this location a More

by aguilar.vanessa58
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Recommend Dealer
No
Apr 10, 2025

Mazda of Claremont responded

Thank you for giving us a try and sharing your experience — we truly value your feedback. We’re sorry to hear that the service didn’t meet your expectations, especially regarding communication and the lack of a courtesy car wash. That’s not the standard we aim for, and we understand how frustrating it can be to go without your vehicle for that long without feeling fully taken care of. We appreciate you bringing this to our attention, and we’ll be sharing your comments with our team to help us improve.

April 04, 2025

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Very nice enviroment and people. Car broker was phenomenal. Great car would buy again. thank you. More

by JZHIT
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2025

Mazda of Claremont responded

Thank you for the wonderful feedback! We're so glad you enjoyed the environment, our team, and your experience with the car broker — we'll make sure to share your kind words. It means a lot to know you'd choose us again. Enjoy your great new car, and thank you for being part of the Mazda of Claremont family!

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