Richard Smith
Richard Smith at Mazda of Claremont

Richard Smith

General Manager

Mazda of Claremont

667 Auto Center Drive
Claremont, CA 91711

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4.2
10 Reviews
4.2

10 Reviews

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10 Reviews of Richard Smith

April 09, 2026

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Employee Rating

This Office pulled a fast one on me. I wanted to trade my 2023 Mazda CX50 for a 2026 Mazda CX50 but I wanted all the bells and whistles that my 2023 had. The salesman told me they had on More

by Marina
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Arash Himmat , Oz

Apr 10, 2026

Mazda of Claremont responded

Thank you for your feedback, and we’re truly sorry to hear that you’re feeling disappointed. Our goal is always to make the process as clear and comfortable as possible. During your visit, we focused on finding an option that would help lower your monthly payment while trading in your 2023 CX-50, and we reviewed the vehicle and its features together before moving forward. Unfortunetly, Mazda is no longer making a 2026 Premium Plus trim level and the next level is the Turbo edition for a greater additional cost. We understand how important certain features can be, and we’re sorry for any frustration this has caused. The options that included those features would have resulted in a higher payment, which we were trying to avoid based on your initial goals. We appreciate you taking the time to speak with us and share your concerns. If there’s anything more we can do to help, please don’t hesitate to reach out.

February 22, 2026

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Great service , friendly, organized, professional and lobby clean and inviting while waiting. Because of video of vehicle serviced answered a lot of questions without having to ask them thanks More

by tmct45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Felix

Feb 23, 2026

Mazda of Claremont responded

Thank you for the wonderful feedback! We’re so glad you had a great experience at Mazda of Claremont. It’s great to hear that you found our team friendly, organized, and professional, and that our lobby made your wait comfortable and inviting. We’re especially happy our service video helped answer your questions and provided added transparency without you even having to ask. We truly appreciate your support and look forward to seeing you again at your next visit!

December 18, 2025

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Your staff was fast and courteous plus I had a coupon for the service. Very professional and the coffee in the lounge was great. More

by rexnard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Mazda of Claremont responded

Thank you for the great feedback! We’re happy to hear our team was fast, courteous, and professional, and that you were able to take advantage of your service coupon. We’re also glad you enjoyed the coffee in the lounge, it’s the little things that make the experience better! We appreciate your visit and look forward to seeing you again.

November 30, 2025

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Great experience. Gio was the best and he was extremely nice and knowledgeable. Everyone at Mazda were great More

by MSCHIAVO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geovany Castenada

Dec 01, 2025

Mazda of Claremont responded

Thank you for sharing your experience! We’re so glad to hear that Gio and the entire Mazda team made your visit enjoyable and informative. Your kind words mean a lot to us!

July 01, 2025

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Was relly good. The personal is nice and profesional. tyvm for help me with my car More

by MAOVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Mazda of Claremont responded

Thank you so much for your kind words! We're glad to hear your experience was a good one and that our team was able to help you with your car. It was our pleasure to assist you, and we look forward to seeing you again next time. Thanks again!

June 19, 2025

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Great dealership - 2nd car my family has leased from them. They are knowledgeable and very nice to deal with. Love the Car!!! More

by KELLYANNEROSEGOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2025

Mazda of Claremont responded

Thank you for your continued trust and loyalty! We’re so happy to hear this is the second car your family has leased with us, and that you had another great experience. Our team takes pride in being knowledgeable and easy to work with, and it’s wonderful to know that came through. Enjoy your new car — we love that you love it!

June 16, 2025

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Love this dealership - a delight to work with - second car leased this year !!!! Every person is knowledgable - and helpful. Thank you!! More

by KELLYANNEROSEGOLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2025

Mazda of Claremont responded

Thank you so much for the kind words and continued trust in us—it truly means a lot! We're honored to have helped you with your second lease this year, and we're thrilled to know our team made the experience a delight. We'll be here whenever you need us—thank you again for being part of our Mazda of Claremont family!

December 07, 2024

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Every friendly staff and they really don't push you into buying,very clean and chill atmosphere,they really know there stuff too. More

by jbadbowtie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Mazda of Claremont responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Mazda of Claremont and we hope to see you again.

November 16, 2024

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Employee Rating

Mazda of Claremont is the a number one dealer for me, I am 70+ years old I am in my entire life I have never found a dealer that treats you with the dignity and respect as Mazda of Claremont. I’ve purch More

by FLATFOOT_1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat, Amy Felix, George Mejia, Amir Eizadkhah, Mark Madrid, Miguel Montero , Richard Padilla, Roy Wells, Israel Lopez

Nov 19, 2024

Mazda of Claremont responded

We're so happy to hear that our staff at Mazda of Claremont has exceeded your expectations. We are always more than happy to assist you if anything else comes up and thank you for spreading the word!

September 20, 2024

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Employee Rating

Finally got my 2024 Mazda CX-90 PHEV. Thank you Rich for all your help . He is very nice, and easy to talk. The Finance Arash, 2 thumbs up too maked it painless to me in finance. Lorne is More

by ajapmax28@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Arash Himmat , Lorne Sallis

Sep 30, 2024

Mazda of Claremont responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. If there is anything you need please let us know. Enjoy your new CX-90 PHEV!

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