Adrian Pawlikowski
Adrian Pawlikowski at Arlington Acura in Palatine

Adrian Pawlikowski | Page 4

Sales Manager

Arlington Acura in Palatine

1275 E Dundee Rd
Palatine, IL 60074

Contact Me
not yet
rated
40 Reviews

Dealership Experience

5 yrs, 8 mos

Languages Spoken

English English

Polish Polish

not yet
rated

40 Reviews

Write a Review

40 Reviews of Adrian Pawlikowski

September 18, 2021

Dealership Rating
Employee Rating

Adrian was very nice and patient with us. Glad we came to this Acura dealership. Thanks for working with us! More

by Bryancamarillo21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2021

Arlington Acura in Palatine responded

We are very happy to hear that Adrian provided you with such a positive experience! We sincerely value your business, Bryan, and look forward to your next visit.

September 17, 2021

Dealership Rating
Employee Rating

Outstanding customer service! Adrian is wonderful to work with and very professional. Derek was also great to work with, no one was pushing anything we didn’t want. It was a fantastic experience and we high More

by Steverclark58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2021

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Derek and Adrian, and it was a pleasure having you at the dealership. We appreciate your review!

September 10, 2021

Dealership Rating
Employee Rating

Added on extra fees and costs that were not advertised. Charged my credit card $5,000 before buyer statement was approved. Haven't refunded money. More

by Glen Davis
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: John Burzawa

Sep 27, 2021

Arlington Acura in Palatine responded

Thank you for sharing your feedback, Glen. Providing a positive experience is our top priority, and we're sorry that we failed here. We hope we can get this issue resolved as soon as possible.

Sep 10, 2021

Arlington Acura in Palatine responded

Thank you for sharing your feedback, Glen. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Sep 10, 2021

Glen Davis responded

Adrian called today. We agreed in writing (text record) that you will work with my credit card company, Capital One, regarding reversing the charges. I called them yesterday to report that nothing had been done by the dealer to reverse the $5,000 charge that was egregiously charged to my credit card. They have filed a "Dispute" report and reversed the charges to me, including any fees or interest. Capital One will be contacting you if they haven't already. I will be taking a screen shot of this communication so that Adrian doesn't misconstrue the facts and the plan. P.S. -- I've owned two companies for 35 years. It takes us only 90 seconds to issue a credit card refund to our customers. As of today, its been 22 days since you wrongly charged my account $5,000 and held the money. I suspect this is a ploy used by your car dealership to use other people's money. Thats dishonest!

September 08, 2021

Dealership Rating
Employee Rating

Fantastic service and people. Really happy with my purchasing experience. Adrian and Mark especially. I checked 7 dealerships of Acura and they were the best. More

by NERVES69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Neitzke

Sep 08, 2021

Arlington Acura in Palatine responded

Congratulations on your new vehicle! We are so glad that Adrian and Mark had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 22, 2021

Dealership Rating
Employee Rating

Had a hard time getting answers for my license plates from the dealership for about a week. My sales representative finally got my message and answered all my questions. More

by DANIELMIREYA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Agron Useini

Jul 23, 2021

Arlington Acura in Palatine responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Arlington Acura in Palatine!

June 17, 2021

Dealership Rating
Employee Rating

The sales team, particularly Adrian were excellent, knowledgeable, very helpful throughout all aspects of the purchase experience. I would recommend this dealership to my Wisconsin friends and relati More

by LEVINESG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Arlington Acura in Palatine responded

Thank you for your business and this review! We're happy to hear that Adrian and the rest of our sales team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 16, 2021

Dealership Rating
Employee Rating

Staff was amazing made it easy to purchase a vehicle. Would recommend family and friends. Dealership was spotless and car was ready as promised. General manager Gene was great to work with More

by a.miceli
Recommend Dealer
Yes
Jun 16, 2021

Arlington Acura in Palatine responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Gene and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 10, 2021

Dealership Rating
Employee Rating

Listen to me.... if you're looking at Acura products, ARLINGTON ACURA has the best PEOPLE working from sales to service (ESPECIALLY SERVICE) to make sure you get matched with the vehicle you want at the More

by greenspan930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Clark, Mark Neitzke, Aamer Ali, Agron Useini , Jeremy Hardman, Omar Shabaz

Jun 10, 2021

Arlington Acura in Palatine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Arlington Acura in Palatine!

June 03, 2021

Dealership Rating
Employee Rating

Very helpful. Easy trade process. Great deal on my new acura lease. Big big thanks to Gene the manager and Adrian for setting everything up More

by nbelousov
Friendliness
Recommend Dealer
Yes
Jun 04, 2021

Arlington Acura in Palatine responded

Here at Arlington Acura in Palatine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Adrian, and it was a pleasure having you at the dealership. We appreciate your review!

May 28, 2021

Dealership Rating
Employee Rating

I loved having Adrian as my sales person! He gave every detail of the vehicle we purchased with knowledge, enthusiasm and thoroughness. They made the process easy and pleasant. I appreciated that! I More

by sherrydunwoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 28, 2021

Arlington Acura in Palatine responded

Thank you so much for your kind words. It's always a pleasure to gain another Acura customer. We hope you enjoy your vehicle!

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