Adriana Molina
Adriana Molina at Ocean Cadillac

Adriana Molina

Service Advisor

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.4
93 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

93 Reviews

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93 Reviews of Adriana Molina

June 19, 2025

Dealership Rating
Employee Rating

Michael is always helpful and professional. Staff are polite, food is great, and car wash after service is a nice bonus.” More

by DENYSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo, Fabio Arciero

June 17, 2025

Dealership Rating
Employee Rating

Excellent service keep it up customers service we’re wonderful I like it guys thanks More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rivero, Fabio Arciero

Jun 17, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

June 15, 2025

Dealership Rating
Employee Rating

Lack of communication, two advisors saying completely different things, car was not fixed Terrible experience More

by Dourado
Recommend Dealer
No

Other Employees Tagged: Adriana Molina

Jun 16, 2025

Ocean Cadillac responded

Hello Dourado, Thank you for taking the time to share your feedback. I want to sincerely apologize for the lack of communication and the confusion you experienced during your visit. This is not the level of service we strive to provide at Ocean Cadillac, and I understand how frustrating it must have been to receive conflicting information from two different advisors, especially when your vehicle was not properly repaired. We take your concerns seriously, and I would appreciate the opportunity to speak with you directly to better understand what happened and how we can make it right. Please feel free to contact me at your earliest convenience at 954-993-9242 so we can work toward a resolution. Your satisfaction is very important to us, and I hope to have the chance to restore your confidence in our service department. Fabio Arciero Service Manager

June 14, 2025

Dealership Rating
Employee Rating

I recently visited Ocean Cadillac, and I had an outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, profe More

by durell.laing@yahoo.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rivero, Fabio Arciero

Jun 14, 2025

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

June 11, 2025

Dealership Rating
Employee Rating

Muchas gracias desde que entras t sientes a gusto gracias a cada persona que me atendió y entras especial al trabajador de servicio adams More

by carlaybk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Jun 11, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

June 06, 2025

Dealership Rating
Employee Rating

The agents are very nice with the customers they help the customer at a point not only to buy a car they want the client to be satisfied the appreciation is excellent More

by LUCKNERGILLES87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring, Fabio Arciero

Jun 06, 2025

Ocean Cadillac responded

Gilles, Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

June 03, 2025

Dealership Rating
Employee Rating

Professional and friendly. Very clean and nice looking office I have a comfortable following to be there. More

by galina1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Jun 03, 2025

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Service Manager - Fabio Arciero (954) 993-9242

June 02, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. They picked up the car on time and returned it washed and cleaned. More

by Jadefillipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Manager - Fabio Arciero (954) 993-9242

May 29, 2025

Dealership Rating
Employee Rating

It was fast and everybody was courteous and professional. I would recommend all my friends to you More

by CHARRIS0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

May 29, 2025

Ocean Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ocean Cadillac. Service Manager - Fabio Arciero (954) 993-9242

May 24, 2025

Dealership Rating
Employee Rating

I asked to see the service manager and I was brought brought to the office of Fabio. He listened to my concerns and he immediately address them in a most positive way for me. He called Adriana the se More

by BOBCRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

May 24, 2025

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Fabio Arciero (954) 993-9242

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