Adriana Molina
Adriana Molina at Ocean Cadillac

Adriana Molina

Service Advisor

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.4
84 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

84 Reviews

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84 Reviews of Adriana Molina

May 24, 2025

Dealership Rating
Employee Rating

I asked to see the service manager and I was brought brought to the office of Fabio. He listened to my concerns and he immediately address them in a most positive way for me. He called Adriana the se More

by BOBCRO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

May 24, 2025

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Manager - Fabio Arciero (954) 993-9242

May 22, 2025

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Employee Rating

Great service in a timely manner. Orlando was very helpful and guided me through the entire repair process. More

by juan_m_cuartas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

May 22, 2025

Ocean Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ocean Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Service Manager - Fabio Arciero (954) 993-9242

May 15, 2025

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Employee Rating

Excellent costumer service and Professionalism, I will trust them to repair and service my vehicle every time, Antonio the Maintenance engineer is one of the best professionals I ever met. Outstanding s More

by Fercho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero , Antonio Caicedo

May 15, 2025

Ocean Cadillac responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac! Service Manager - Fabio Arciero (954) 993-9242

May 13, 2025

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Employee Rating

Keep you informed. They are respectable. Always checking, I'll call you back to see the status of your vehicle. Excellent service More

by MARVINEDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Reyes, Fabio Arciero

May 13, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

May 09, 2025

Dealership Rating
Employee Rating

My best experience with Ocean Cadillac was the best experience that I had since owning cars from them Adriana the service managers right on top of it and also the dealership this is my fifth XT sticks More

by MICHAELEVAN317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Fabio Arciero (954) 993-9242

May 01, 2025

Dealership Rating
Employee Rating

Friendly service. Hour and one half wait time for car wash is only downer. This is always the issue when ever I bring the car for service ?? More

by nsedelcup
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

May 01, 2025

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Fabio Arciero (954) 993-9242

April 29, 2025

Dealership Rating
Employee Rating

Took three visits and 2 warranty deductibles to figure out a clicking in the front suspension. Vehicle arrived with zero dash lights on but after service tire pressure sensor light is on... Bottom Line Ve More

by juan.scott1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fabio Arciero

Apr 29, 2025

Ocean Cadillac responded

Dear Mr. Scott, Thank you for taking the time to share your experience. I'm truly sorry to hear that your visit did not meet expectations and that you're still encountering issues after your service. Regarding the tire pressure warning light, I understand it came on shortly after the vehicle was returned to you. I would be happy to personally inspect it and ensure everything is working as it should. Your satisfaction is very important to us, and we want to make this right. Please feel free to contact me directly at Fabio.Arciero@oceancadillac.com or call me at 954-993-9242 so we can schedule a time that works best for you. Sincerely, Fabio Arciero Service Director Ocean Cadillac

April 27, 2025

Dealership Rating
Employee Rating

My service advisor Orlando Mancina was great. He kept us up to dare in the progress of our vehicles and was very cortios and friendly More

by itelfeja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Apr 27, 2025

Ocean Cadillac responded

Thanks for sharing your thoughts about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Service Manager - Fabio Arciero (954) 993-9242

April 23, 2025

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Employee Rating

Everything was great but I ve asked for a shuttle and I didn’t had More

by BENJAMIN.HAMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Apr 23, 2025

Ocean Cadillac responded

Benjamin, thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

April 12, 2025

Dealership Rating
Employee Rating

Excellent service I love the professionalism how fast they sit my service I recommend them More

by CRA185A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fabio Arciero

Apr 12, 2025

Ocean Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ocean Cadillac. We look forward to having you as one of our valued customers for many more years to come! Service Manager - Fabio Arciero (954) 993-9242

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