Adrien Vasquez
Adrien Vasquez at Hatfield Buick GMC

Adrien Vasquez | Page 31

Service Advisor

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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4.7
416 Reviews
4.7

416 Reviews

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416 Reviews of Adrien Vasquez

November 30, 2023

Dealership Rating
Employee Rating

Friendly, helpful, and great customer service. This is an absolutely outstanding car dealership. I have been purchasing cars there for about 20 years and have had 6 cars- both new and used. Love m More

by W.MCKENZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame

Dec 04, 2023

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2023

Dealership Rating
Employee Rating

Always great customer service. Wouldn't buy from anywhere else! Very friendly and easy to work with. More

by DKSAURETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 28, 2023

Hatfield Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2023

Dealership Rating
Employee Rating

I don’t own this vehicle and never have. Called dealership several times. I have had the same email and cell number for 20 years. Would not buy from the , even if I was walking to work. More

by LHUSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Henry Adame, Alex Terriquez , All

Nov 21, 2023

Hatfield Buick GMC responded

Hi, Thank you for your feedback. We apologize for the situation you have described. I believe the issue is that a customer gave the wrong email address to OnStar. Each time the customer schedules an appointment through OnStar, it sends the dealership the wrong email address again. I will reach out to OnStar and GM and see if they can escalate this issue. I apologize for the inconvenience.

November 19, 2023

Dealership Rating
Employee Rating

They seem to care about there customers and there follow up is very good they keep you informed More

by stephent_56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Hatfield Buick GMC responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2023

Dealership Rating
Employee Rating

Adriane was the best. Very professional and helpful. He noticed my concern and made it painless More

by gonzalezrr9708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2023

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 15, 2023

Dealership Rating
Employee Rating

Hatfield is the best dealer in our town. They provide great customer service and workmanship. They are the reason there are so many cars purchased from them in Redlands. They keep it real, l More

by DAVE@GOODWINPROP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Nov 18, 2023

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

November 14, 2023

Dealership Rating
Employee Rating

I wouldn't go anywhere else. Adrian is always very helpful. The price is the best whith the reward points. It's always done fast and everything is very professional with is ver More

by sidewalkwizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Henry Adame, Alex Terriquez

Nov 17, 2023

Hatfield Buick GMC responded

Thank you for choosing Hatfield Buick GMC as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

November 13, 2023

Dealership Rating
Employee Rating

As always excellent service in the Service Dept. Had to bring in multiple vehicles within a weeks time. Adrien was able to get them taken care of very quickly and inform me of any issues that were f More

by TRAWLS1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Hatfield Buick GMC responded

We appreciate your positive review of your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 13, 2023

Dealership Rating
Employee Rating

Service Department is always helpful and courteous. I did ask to check a tire for a leak and was told everything was ok. Two days later my tire shop found a nail in my tire and patched the tire. More

by oldquayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Terriquez

Nov 16, 2023

Hatfield Buick GMC responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 12, 2023

Dealership Rating
Employee Rating

Always very helpful! Mickey Heaton keeps me updated on new vehicles coming in for my lease return. More

by KACASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Hatfield Buick GMC responded

Kacaso, we're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. If you have any further questions, please give us a call. We're always happy to help!

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