Henry Adame
Henry Adame at Hatfield Buick GMC

Henry Adame

Service Director

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

4.7
178 Reviews
4.7

178 Reviews

Write a Review

178 Reviews of Henry Adame

June 01, 2026

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They were very helpful and listened to my needs. I will be sure to go there for any of my future needs. More

by GRAMIREZX4
Service Price Transparency
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Recommend Dealer
Yes

June 01, 2026

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Service Department is spotty. Communication is not a strong point. Vehicle waits are sometimes lengthy. Past what is promised. It’s close otherwise I’d try elsewhere More

by ENGCOCAP
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Recommend Dealer
No

May 22, 2026

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We took the vehicle for some minor service. The techs were great and very helpful. More

by DANIELCARBAUGH
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Recommend Dealer
Yes
May 29, 2026

Hatfield Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2026

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The staff there was very friendly and attentive. My issue was unique, and they kept me informed throughout. More

by GRAMIREZX4
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Recommend Dealer
Yes
May 29, 2026

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

May 13, 2026

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Great communication, easy to get a hold of over the phone. The courtesy driver was friendly, I forgot his name. More

by NUNEZFAM93
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Recommend Dealer
Yes
May 29, 2026

Hatfield Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

April 16, 2026

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Refused to work on my truck purchased from Hatfield even though it was a small problem because it was too old (over 10). All service not done by me (a former Hatfield Buick expert service technician) or by More

by RETTIGR
Service Communication
Recommend Dealer
No
May 08, 2026

Hatfield Buick GMC responded

Hi Ross, Thank you for your long-standing loyalty to Hatfield Buick GMC. We prioritize transparent, high-quality care, and I sincerely apologize for the frustration regarding our service policy for older vehicles. We face limitations with technicians trained to work on older vehicles as well as availability of tools for vehicles over 10 years old. Please contact our Service Manager Henry Adame directly so we can personally review your situation and see how we might best assist you in the future.

March 30, 2026

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Incredibly literate and experienced mechanics. An extremely warm and welcoming business that told me exactly what was going on with my truck. Honest and hardworking individuals in the service dep More

by Swimfast2062
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Recommend Dealer
Yes
Apr 11, 2026

Hatfield Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 26, 2026

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Always a pleasure to have Hatfields take care of the needs of my GMC. Will need to upgrade soon and look forward to working with you on that too. More

by NWALL0
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Recommend Dealer
Yes
Apr 11, 2026

Hatfield Buick GMC responded

Hello, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 23, 2026

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Friendly, knowledgeable, helpful. Courtois, I was early to my appointment and they took my truck right in and had it ready by 4 pm. Great team work Hatfield. More

by GLEN16
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Recommend Dealer
Yes
Apr 11, 2026

Hatfield Buick GMC responded

Hi, we are so pleased you enjoyed your visit to Hatfield Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2026

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Love Hatfield! Service department is friendly and helpful. Just bought a new car and it was an easy process. More

by HRZBRGR
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Hatfield Buick GMC responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hatfield Buick GMC. We look forward to your next visit! Take care!

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