Adrienne Cross | Page 18

was taken care of through out the entire process. being an out of state buyer, the initial online service was great. reps were professional and ready for me when I arrived. big thumbs up!!! being an out of state buyer, the initial online service was great. reps were professional and ready for me when I arrived. big thumbs up!!! More

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Carol And I were truly pleased and have told all our friends I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever ha I have purchased many auto's in my life time as I am 76 years of age. But I must truly say that Butch made the experience the best one I have ever had. As far as Carol and I are concerned we could not have had a better time in the purchase of the new GMC Acadia. Debbie Good, the daughter, also purchased a auto at Henry Brown, So business runs in the family. All I can say to Butch is, keep up the good work, as I know you will. Also I would like to thank Adrienne Cross as she was great and likable and very good at her job. We believe she did her best to find the best possible financing she could for us and she also helped Debbie and we were told that she and Debbie became friends. Anyway thanks to Butch and Adrienne. Henry Brown is very lucky to have these two on this payroll! Bobby & Carol Messersmith More

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Great Buying Experience We ran into Dylan Barrett while looking around the lot and we are so happy we got him to help us find the perfect car for us! We couldnt be happier w We ran into Dylan Barrett while looking around the lot and we are so happy we got him to help us find the perfect car for us! We couldnt be happier with the purchase of our used Acura RDX that Dylan found for us, plus he made the process quick and transparent. I would highly recommend this dealership and Dylan Barrett to any of my friends/family looking for a vehicle. Adrienne in finance was also very helpful and friendly, she explained everything thouroghly to my wife and I. Thanks to everyone at Henry Brown in Gilbert for making our car buying experience the best we’ve had! More

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Very Knowledgeable Straight to the point. Very knowledgeable, respectful of our time. Friendly, and made sure we knew he was only a phone call away if we had any ques Straight to the point. Very knowledgeable, respectful of our time. Friendly, and made sure we knew he was only a phone call away if we had any questions after the sale. More

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Great Experience I had been looking for a vehicle 4 months and had gone to several dealerships. When I went to Henry Brown really was not looking to buy. Butch greeted I had been looking for a vehicle 4 months and had gone to several dealerships. When I went to Henry Brown really was not looking to buy. Butch greeted me told him I was just looking. I had my mind set on a Toyota Highlander my daughter wanted me to check out the Buick. Butch had just taken in a trade for a 2014 GMA Acadia. I really liked it but was not prepared to buy it that day. I had not had or bought a newer vehicle for quite awhile and wanted my kids to look at it to reconfirm my decision. Butch and his managers were very understanding. I love my Acadia and am very appreciative for Butch. This was a big decision for me and I trusted him and he is there if I have any concerns or questions. Adrianne Cross was very easy to work with and made the transaction so stressless. More

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Very very pleasant. This was the most pleasant car buying experience I have ever had. Butch & Tim really listened to me and got me exactly what I was looking for. Lind This was the most pleasant car buying experience I have ever had. Butch & Tim really listened to me and got me exactly what I was looking for. Linda and Adrienne were very knowledgeable and friendly. I never felt pressured and they made me feel like they will always be available if I need them. I will definitely refer my friends. More

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Completely satisfied with our car buying experience. I am completely satisfied with how easily and smooth everything was from start to finish. My salesman Dylan was excellent. Professional and knowledgea I am completely satisfied with how easily and smooth everything was from start to finish. My salesman Dylan was excellent. Professional and knowledgeable. For a first time new car buyer I couldn’t have asked for a better deal on my new Acadia and Dylan worked really well with me on making that happen. The dealership was nice, clean and very professional. I also enjoyed a free cheese steak sandwhich on Saturday. from choosing the car, making the deal, and financing I couldn’t be more satisfied with how it went. Kenny hooked me up on some after market tint and he was really nice and got me in and out quick. Adrian in finance was an absoulute pleasure as well. She was really helpful in finance and explained everything so easily. She really seemed to know what she was doing. Finishing the paperwork with her was a breeze. I will recommend dylan and Henry brown Gmc to all of my friends and family. More

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No Pressure Sales This car buying experience was the best ever for us. We were not trapped for hours or pressured in any way. Thanks to Rickie Bauman, who sold us our n This car buying experience was the best ever for us. We were not trapped for hours or pressured in any way. Thanks to Rickie Bauman, who sold us our new GMC Terrain, and Adrienne Cross who walked us through the financing, all of our questions were answered and we left feeling good about buying from Henry Brown GMC. More

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Not Intending To Upgrade BUT . . . I worked closely with my salesperson, Rickie Bauman, who did everything that needed to be done to complete the transaction to the satisfaction of both I worked closely with my salesperson, Rickie Bauman, who did everything that needed to be done to complete the transaction to the satisfaction of both the dealership and me. I actually was not intending to lease a GMC Acadia at this time, as I was nearing the last half year of my (then) current lease of a 2016 GMC Terrain, but after test driving the 2017 Acadia and discussing the terms available to lease one, everything just fit. I had dealt with Rickie on my previous transaction at Henry Brown and was pleased to do so again. More

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